Uniphore

Uniphore Recognized as Major Contender in Conversational AI by Latest Everest Group PEAK Matrix

Retrieved on: 
Tuesday, October 4, 2022
Data Management, Consumer Electronics, Technology, IOT (Internet of Things), Telecommunications, Apps, Applications, Software, Artificial Intelligence, Audio, Video, VoIP, Mobile, Wireless, Knowledge, Chatbot, HR, Robotic process automation, Heart, Technology, CX, Machine learning, UX, CEO, Multimedia, Natural language processing, Automation, NLP, Education, Contender, RPA, Conversation, Strategic planning, Efficiency, Natural language, Health, AI, Medical device, Copper, Uniphore

Uniphore , the leader in Conversational Automation, today announced that Everest Group, a leading strategic research and analyst firm, has recognized its conversational AI and automation platform as a Major Contender in its 2022 Conversational AI Technology Vendor Landscape with Products PEAK Matrix Assessment.

Key Points: 
  • Uniphore , the leader in Conversational Automation, today announced that Everest Group, a leading strategic research and analyst firm, has recognized its conversational AI and automation platform as a Major Contender in its 2022 Conversational AI Technology Vendor Landscape with Products PEAK Matrix Assessment.
  • View the full release here: https://www.businesswire.com/news/home/20221001005029/en/
    Uniphore Recognized as Major Contender in Conversational AI by Latest Everest Group PEAK Matrix.
  • Were honored to be recognized by Everest Group as a Major Contender in the Conversational AI industry.
  • Uniphore is positioned as a Major Contender in Everest Group's Conversational AI PEAK Matrix.

Aragon Research Releases Its Second Aragon Research Globe™ For Conversational AI

Retrieved on: 
Thursday, September 29, 2022
LivePerson, AWS, Replicant, IBM, Ada, EX, Microsoft, Aragon, AIN, CX, Technology, Conversation, UIB, Globe, Customer service, Research, Aisera, Google, Oracle, Uniphore

PALO ALTO, Calif., Sept. 29, 2022 /PRNewswire-PRWeb/ -- Aragon Research identifies twenty major providers in its Aragon Research Globe™ for Conversational AI, 2022, published today. The report states that Conversational AI adoption has continued to expand throughout 2022 as enterprises embrace solutions provided by technology providers trying to keep up with the demand for intelligence-powered conversational solutions across industry verticals.

Key Points: 
  • Enterprises should use this report to carefully evaluate a wide assortment of vendors in the conversational AI market.
  • Aragon clients can access the Aragon Research Globe for Conversational AI, 2022 in the AIN client community or on aragonresearch.com.
  • Aragon Research delivers high-impact visual research, consulting, and advisory services to provide enterprises the insight they need to make better technology and strategy decisions.
  • Aragon Research serves business and IT leaders and has a proven team of veteran analysts.

ISG Partners with Uniphore to Bring Benefits of Contact Center AI to Clients

Retrieved on: 
Monday, September 12, 2022
Software, Mobile, Wireless, Networks, Internet, Professional Services, Data Management, Technology, Artificial Intelligence, Security, Data Analytics, Consulting, Telecommunications, Software, ISG, Partnership, Industry, RPA, Automation, CEO, Technology, Solution, Ecosystem, Research, Medical device, Customer service, Sales, Uniphore

Under the new partnership, ISG Automation is named a Preferred Implementation Partner for the Uniphore family of conversational AI and automation solutions for contact centers.

Key Points: 
  • Under the new partnership, ISG Automation is named a Preferred Implementation Partner for the Uniphore family of conversational AI and automation solutions for contact centers.
  • ISG Automation will offer these software applications to its clients, while Uniphore customers, in turn, will be able to benefit from the strategy, design and implementation services offered by ISG Automation.
  • Conversational AI is revolutionizing the contact center industry with real-time, contextualized engagement support for agents, and better outcomes and higher satisfaction for customers, said Chip Wagner, CEO of ISG Automation.
  • We are delighted to partner with Uniphore to offer their market-leading software and solutions to our clients.

Base Business Solutions and Uniphore Partner to Bring Emerging Technology to Vietnam’s CX Industry

Retrieved on: 
Monday, September 12, 2022
Software, Other Communications, Internet, Audio, Video, Artificial Intelligence, Robotics, Communications, Technology, ASR, Efficiency, Machine learning, Bowers Basebed, Fusion Global Business Solutions, Medicine, Robotic process automation, Organization, Senior, City centre, UX, Partnership, Industry, RPA, Bank, The London Institute of Banking & Finance, CX, Program, Automation, Technology, NLP, Solution, Natural language processing, Human, HR, Conversation, Heart, Health care, Education, View, ISV, Artificial intelligence, Risk management, Customer service, Mobile phone, Online shopping, Cisco Systems, Uniphore, Insurance

Base Business Solutions (BaseBS), a leading provider of cloud and hosted customer experience (CX) and contact center solutions in Vietnam today announced it has entered into a strategic partnership with Uniphore , the leader in Conversational AI and Automation.

Key Points: 
  • Base Business Solutions (BaseBS), a leading provider of cloud and hosted customer experience (CX) and contact center solutions in Vietnam today announced it has entered into a strategic partnership with Uniphore , the leader in Conversational AI and Automation.
  • We see a natural synergy with BaseBS thereby creating strong joint value propositions, go-to-market strategies, and unmatched CX solutions for enterprises, and experiences for customers.
  • A combination of comprehensive industry expertise, a professional team and leading-edge technologies enables our clients to modernize their customer journey and maximize business productivity.
  • Our portfolio is active in a wide range of business areas such as Banking & Finance, Insurance, Retail, Logistics, Hospitality, Medical & Healthcare, etc.

Five Experts Address Trends in Artificial Intelligence and Machine Learning

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Monday, September 5, 2022
SAP Solution Manager, Machine learning, Commerce, VP, Data collection, Mathematics, Fortune 500, ASR, Technology, Smartphone, Legislation, Microsoft, CCA Global Partners, View, Deep learning, Golden Age, Time, Artificial intelligence, Worldwide, SAP, Literacy, Samsung, Conversation, Apple, Ethics, The Latest Buzz, Intelligence, Organization, Multimedia, ML, Adoption, Amazon Alexa, Thought, Graphics processing unit, Fear, Alexa, AI, Google, Algorithm, Risk, Big data, IBM, Review, Oxford Brookes University, Bias, Walt Disney, Deloitte, Medical device, Customer service, Information technology, Health care, Forbes, Skynet, Uniphore

NEW YORK, Sept. 5, 2022 /PRNewswire/ -- Over the summer of 2022, Wow AI, a global provider of high-quality AI training data based in New York City, invited a panel of experts from different industries and areas of expertise to share their insights into the current state of artificial intelligence and machine learning (AI/ML) and discuss the factors that have accelerated the recent adoption of AI in applications.

Key Points: 
  • What is the risk the gains of the past ten years could be reversed or future developments hindered by fear, baseless conspiracy theories, or over-regulation?
  • In the 1980s AI seemed to have potential in decision support systems but then it seemed to stall.
  • Patrick Bangert: This renaissance of AI we are experiencing today is sometimes called the "Deep Learning Revolution."
  • Media Contact: David Churbuck- Founder & former editor-in-chief of Forbes, a prize-winning tech journalist - [email protected]
    View original content to download multimedia: https://www.prnewswire.com/news-releases/five-experts-address-trends-in-...

Five Experts Address Trends in Artificial Intelligence and Machine Learning

Retrieved on: 
Monday, September 5, 2022
SAP Solution Manager, Machine learning, Commerce, VP, Data collection, Mathematics, Fortune 500, ASR, Technology, Smartphone, Legislation, Microsoft, CCA Global Partners, Deep learning, Golden Age, Time, Artificial intelligence, Worldwide, SAP, Literacy, Samsung, Conversation, Apple, Ethics, The Latest Buzz, Intelligence, Organization, ML, Adoption, Amazon Alexa, Thought, Graphics processing unit, Fear, Alexa, AI, Google, Algorithm, Risk, Big data, IBM, Review, Oxford Brookes University, Bias, Walt Disney, Deloitte, Medical device, Customer service, Information technology, Health care, Forbes, Skynet, Uniphore

NEW YORK, Sept. 5, 2022 /PRNewswire/ -- Over the summer of 2022, Wow AI, a global provider of high-quality AI training data based in New York City, invited a panel of experts from different industries and areas of expertise to share their insights into the current state of artificial intelligence and machine learning (AI/ML) and discuss the factors that have accelerated the recent adoption of AI in applications.

Key Points: 
  • What is the risk the gains of the past ten years could be reversed or future developments hindered by fear, baseless conspiracy theories, or over-regulation?
  • Andreas: I think if we look at people and humanity as a whole, there has always been a fear of not being the pinnacle of evolution.
  • In the 1980s AI seemed to have potential in decision support systems but then it seemed to stall.
  • Patrick Bangert: This renaissance of AI we are experiencing today is sometimes called the "Deep Learning Revolution."

Uniphore Solutions Now Available as Genesys Premium AppFoundry Application

Retrieved on: 
Monday, June 20, 2022
Software, Technology, Artificial Intelligence, Data Management, Cloud, Solution, CX, Heart, Education, UX, Robotic process automation, CEO, Workforce, RPA, HR, Retail, Mobile phone, Real estate, Video game console, Genesys, Uniphore

Uniphore, the leader in Conversational Automation, today announced that Uniphore U-Assist In-Call and U-Assist Aftercall are now available as premium applications on Genesys AppFoundrythe industrys largest dedicated marketplace focused on customer experience solutions.

Key Points: 
  • Uniphore, the leader in Conversational Automation, today announced that Uniphore U-Assist In-Call and U-Assist Aftercall are now available as premium applications on Genesys AppFoundrythe industrys largest dedicated marketplace focused on customer experience solutions.
  • The AppFoundry allows Genesys customers from all market segments to discover and rapidly deploy a broad range of solutions making it easier to interact with consumers, engage employees and optimize their workforce.
  • Uniphore U-Assist In-Call and U-Assist Aftercall will help Genesys customers realize major business cost savings.
  • Benefits include:
    Additionally, as a premium app on the Genesys AppFoundry, Genesys customers have the benefit of having their Uniphore Accelerator subscription included on their Genesys invoice thereby simplifying vendor management.

Freshfields Expands Industry-Leading Corporate Practice with Hiring of Andrew Hill as Partner

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Monday, May 16, 2022
Legal, Professional Services, Knowledge, Wilson Sonsini Goodrich & Rosati, Lawyer, BTI, Investment, Initial public offering, Lists of academic journals, Daily Journal, Lyft, Technology, Financial services, Uniphore, Silicon, IPO

Freshfields Bruckhaus Deringer LLP announced today that Andrew Hill has joined the firms corporate practice as a partner based in Silicon Valley.

Key Points: 
  • Freshfields Bruckhaus Deringer LLP announced today that Andrew Hill has joined the firms corporate practice as a partner based in Silicon Valley.
  • Mr. Hill represents technology and life sciences companies on a broad range of transactions throughout their corporate lifecycle.
  • He continues to advise companies long after they go public, serving as go-to corporate and securities counsel for public companies and their boards on strategic M&A and financing transactions, corporate governance and other advisory matters.
  • He is the perfect fit for Freshfields and we are thrilled to welcome him to our expanding corporate practice here in Silicon Valley.

Hazelcast Announces New Executive Hires as Enterprises Demand Real-Time Solutions

Retrieved on: 
Wednesday, May 11, 2022
People, SAP, CEO, Growth, Global 2000, Smith, GLOBE, Management, Mobile phone, Uniphore, Hazelcast

These additions to the Hazelcast leadership team are focused on accelerating the companys rapid rise and continued growth by enabling the real-time economy.

Key Points: 
  • These additions to the Hazelcast leadership team are focused on accelerating the companys rapid rise and continued growth by enabling the real-time economy.
  • Enterprises have realized they can no longer succeed by acting tomorrow on what happened today.
  • To leverage data as a strategic asset and competitive advantage, businesses must act the moment an opportunity presents itself.
  • Hazelcast has created strong momentum in the market by filling a vast, unmet need for companies to be able to act in real-time, said Kelly Herrell, CEO of Hazelcast.

Uniphore Acquires Colabo to Deliver Knowledge AI and Automation

Retrieved on: 
Wednesday, April 13, 2022
Software, Technology, Internet, Data Management, CEO, HR, Knowledge management, Augmented reality, Learning, Education, RPA, Heart, Solution, Robotic process automation, Acquisition, UX, Knowledge, Sales, Retail, Uniphore

Uniphore , the leader in Conversational Automation today announced that it has acquired Colabo , an AI-powered knowledge automation solution that specializes in extracting and utilizing information from structured and unstructured documents in real time.

Key Points: 
  • Uniphore , the leader in Conversational Automation today announced that it has acquired Colabo , an AI-powered knowledge automation solution that specializes in extracting and utilizing information from structured and unstructured documents in real time.
  • With Colabos solution integrated into Uniphores industry-leading conversational automation platform, enterprises will be able to leverage AI to extract knowledge entities and graphs from structured and unstructured data.
  • From the start, we built Colabo with a vision to help personalize customers experiences from when they contact a business to when their issue is resolved, said Yoav Dembak, co-founder & CEO, Colabo.
  • Colabos innovative AI solution powers customer engagement solutions by unifying knowledge from any digital and physical content into a seamless, personalized omni-channel experience.