Uniphore

Uniphore Recognized in Ten Gartner® Hype Cycle™ Reports

Retrieved on: 
Tuesday, August 29, 2023
Data Management, Technology, Other Technology, Audio, Video, Software, Networks, Artificial Intelligence, Knowledge, Natural language processing, Software as a service, CV, Gartner, Deep learning, Synthetic media, Service Desk Institute, Affective computing, Human, Research, Emotion, HMI, Gartner hype cycle, Forecasting, Organization, Patient, Machine learning, Collection, Generative, Conference on Semantics in Healthcare and Life Sciences, HR, CIO, Empathy, AI, HCLS, Automation, Speech, Audit, Medical device, Customer service, Sales, Marketing, Uniphore

Uniphore , one of the world’s largest AI-native, enterprise SaaS companies, today announced that it has been recognized in ten Gartner Hype Cycle reports focused on the critical AI and analytics technologies that are driving rapid innovation across enterprise organizations worldwide.

Key Points: 
  • Uniphore , one of the world’s largest AI-native, enterprise SaaS companies, today announced that it has been recognized in ten Gartner Hype Cycle reports focused on the critical AI and analytics technologies that are driving rapid innovation across enterprise organizations worldwide.
  • Gartner Hype Cycle reports provide a graphic representation of the maturity and adoption of technologies and applications, and how they are potentially relevant to solving real business problems and exploiting new opportunities.
  • CV and signal analysis have been used for years to support neuromarketing research to test reactions to products and ads.
  • Gartner clients can read the additional Gartner Hype Cycle reports that include Uniphore as a Sample Vendor in the Gartner portal, including the 2023 reports for:

Uniphore Named “Best Conversational AI Platform” in 6th Annual Artificial Intelligence Breakthrough Awards Program

Retrieved on: 
Tuesday, July 18, 2023
Telecommunications, Software, Internet, Electronic Design Automation, Artificial Intelligence, Data Management, Technology, VoIP, Knowledge, RPA, Natural language processing, Artificial Intelligence for IT Operations, Synthetic media, CX, Affective computing, Blog, Computer vision, Robotics, Machine learning, Generative, Artificial intelligence, Deep learning, Architecture, Entrepreneurship, AI, Automation, Medical device, Sales, Customer service, Uniphore

Uniphore , one of the largest global AI-native conversational AI providers for the enterprise, today announced that it has been named “Best Conversational AI Platform” in the sixth annual AI Breakthrough Awards program conducted by AI Breakthrough , a leading market intelligence organization that recognizes the top companies, technologies and products in the global Artificial Intelligence (AI) market today.

Key Points: 
  • Uniphore , one of the largest global AI-native conversational AI providers for the enterprise, today announced that it has been named “Best Conversational AI Platform” in the sixth annual AI Breakthrough Awards program conducted by AI Breakthrough , a leading market intelligence organization that recognizes the top companies, technologies and products in the global Artificial Intelligence (AI) market today.
  • Complete with emotion AI, knowledge AI, low code/no code technology, computer vision and robotic process automation (RPA), the X platform boasts a robust architecture.
  • “We’re proud to have won AI Breakthrough’s ‘Best Conversational AI Platform’ award.
  • “Uniphore is a true pioneer in the field of conversational AI.

Uniphore Appoints Tushar Shah as Chief Product Officer

Retrieved on: 
Thursday, June 22, 2023
Technology, Other Technology, Professional Services, Software, Internet, Electronic Design Automation, Data Management, VoIP, Artificial Intelligence, Other Professional Services, Bell Canada, Life, PayPal, Lead, EBay, Bank of America, Risk, MCI Inc., Machine learning, Engineering, Growth, Verizon Communications, AI, Bank, CPO, Management, Fintech, Uniphore

Uniphore , one of the largest global AI-native conversational AI providers for the enterprise, today announced the appointment of Tushar Shah as Chief Product Officer (CPO).

Key Points: 
  • Uniphore , one of the largest global AI-native conversational AI providers for the enterprise, today announced the appointment of Tushar Shah as Chief Product Officer (CPO).
  • With over 30 years of experience in various technology leadership roles, including product management, operations management, go-to-market and customer experience functions, Shah brings a unique perspective to his role as CPO.
  • “Tushar’s ability to build and lead high-performing product and engineering teams makes him a perfect fit for Uniphore,” said Umesh Sachdev, CEO, Uniphore.
  • “I am thrilled to lead Uniphore’s talented product management team,” said Tushar Shah, CPO, Uniphore.

Conversation Intelligence Drives Better CX at Scale, Study Finds

Retrieved on: 
Tuesday, June 20, 2023
Data Management, Technology, Software, Networks, Artificial Intelligence, Internet, Travel, CX, Blog, Organization, EX, Investment, AI, Forrester, Automation, Sales, Retail, Uniphore

Enterprise organizations need Conversation Intelligence Platforms that unify all of the different CX point solutions.

Key Points: 
  • Enterprise organizations need Conversation Intelligence Platforms that unify all of the different CX point solutions.
  • Most respondents believe that deploying a comprehensive Conversation Intelligence Platform will significantly mitigate these issues.
  • Conversation Intelligence Platforms enable great CX at scale.
  • With this foundation, organizations can meet or exceed their top objectives – identifying new business opportunities, improving CX, enabling a better agent experience and increasing revenue performance.

Empowering CX in India: Driving Growth and Efficiency for Global Brands through CX Innovation

Retrieved on: 
Wednesday, May 17, 2023
CXO, Emerging, Customer experience, Tech Talk Live, Strategic partnership, Customer, Center for Digital Technology and Management, Digital, SVP, Elan Media Partners, Max Life Insurance, Jubilant, The Body Shop, AVP, Digital transformation, PYP, CRM, Entrepreneurship, Information officer, Conference, Chief technology officer, MEA, Ministry of External Affairs, NCR, Government, Ministry, Tata Communications, Schneider Electric, Foreign policy, Nature, ITC Limited, Rights, CX, Intangibles, ServiceNow, National Digital Information Infrastructure and Preservation Program, Management, Head, Flipkart, Uniphore, Exotel, Genesys

The World CX Summit – India was designed to offer an exceptional learning opportunity for the attendees with informative discussions, inspiring presentations, highlighting the latest trends and techniques in the field of CX innovation.

Key Points: 
  • The World CX Summit – India was designed to offer an exceptional learning opportunity for the attendees with informative discussions, inspiring presentations, highlighting the latest trends and techniques in the field of CX innovation.
  • This event has previously been held in various parts of the world with great success.
  • The World CX Summit - Delhi wrapped up with a One-day power packed conference.
  • In this panel the speakers highlighted the challenges faced by companies in improving customer experience.

Uniphore Appoints Roberto Pieraccini as Chief Scientist

Retrieved on: 
Thursday, May 18, 2023
Software, Research, Networks, Electronic Design Automation, Data Management, Technology, Artificial Intelligence, Other Communications, Science, Communications, Other Technology, Other Science, LLM, IBM, Human, NLU, The arts, AT, Engineering, Bell Labs, Thomas J. Watson Research Center, Personality, LaMDA, SpeechWorks, Organization, International Computer Science Institute, Publication, ICSI, Roberto Pieraccini, SpeechCycle, Growth, Book, Automation, Management, Sales, Uniphore, ASR

Uniphore , the leader in conversational AI and automation, today announced the appointment of Roberto Pieraccini as Chief Scientist.

Key Points: 
  • Uniphore , the leader in conversational AI and automation, today announced the appointment of Roberto Pieraccini as Chief Scientist.
  • “Roberto’s deep experience in enabling how humans and machines communicate naturally and his passion for innovation make him a perfect fit for Uniphore,” said Balaji Raghavan, CTO, Uniphore.
  • “I am excited to welcome Roberto to Uniphore as we position ourselves for our next phase of growth, leveraging enterprise LLMs and bringing the latest advancements in AI to prospects and partners.”
    Pieraccini joins Uniphore from Google, where he spent the last five years.
  • “Uniphore is a true pioneer in the field of conversational AI and I am thrilled to be part of its journey,” said Roberto Pieraccini, Chief Scientist, Uniphore.

Uniphore Wins Best Customer Experience Technology from Ventana Research’s Annual Digital Innovation Awards

Retrieved on: 
Wednesday, May 10, 2023
Marketing, Communications, Digital Marketing, Technology, Software, Artificial Intelligence, Customer experience, Human, Investment, CMO, Automation, Conversation, Machine learning, Mobile phone, Online shopping, Uniphore

Uniphore , the global leader in Conversational AI and Automation announced today that the Uniphore X Platform has been selected as the winner in the Customer Experience category of the 16th Annual Ventana Research Digital Innovation Awards.

Key Points: 
  • Uniphore , the global leader in Conversational AI and Automation announced today that the Uniphore X Platform has been selected as the winner in the Customer Experience category of the 16th Annual Ventana Research Digital Innovation Awards.
  • The Ventana Research Digital Innovation Awards are a prestigious technology award, recognizing pioneering vendors that are driving innovation and achieving breakthrough performance.
  • "Winning the Ventana Research Digital Innovation Award for Customer Experience is a noteworthy achievement for Uniphore and a strong validation of our platform strategy," said Annie Weckesser, CMO, Uniphore.
  • "We are thrilled to recognize Uniphore as the winner in the Customer Experience category of the 16th Annual Ventana Research Digital Innovation Awards," said Mark Smith, CEO and chief research officer, Ventana Research.

Galileo Unveils ML Data-Quality Intelligence Platform for Faster, More Accurate Computer Vision Models

Retrieved on: 
Monday, May 8, 2023
Data Management, Technology, Professional Services, Security, Apps, Applications, Data Analytics, Software, Artificial Intelligence, Networks, Internet, Mobile, Wireless, Computer vision, Data science, ML, Multimedia, Health, Risk, Medical device, Satellite navigation device, Retail, Voxel, Galileo Galilei, Uniphore

Galileo , the first-ever machine-learning (ML) data intelligence company for unstructured data, today announced the launch of its proprietary data-quality intelligence platform, called Galileo Data Intelligence for Computer Vision.

Key Points: 
  • Galileo , the first-ever machine-learning (ML) data intelligence company for unstructured data, today announced the launch of its proprietary data-quality intelligence platform, called Galileo Data Intelligence for Computer Vision.
  • View the full release here: https://www.businesswire.com/news/home/20230503006119/en/
    With one line of code, the Galileo platform surfaces the data that pulls model performance down through actionable alerts.
  • “Voxel leverages computer vision to fundamentally change how companies manage their physical operations by enhancing security cameras with real-time AI,” said Harishma Dayanidhi, co-founder of Voxel, a Galileo customer.
  • Galileo empowers our image perception team by automatically surfacing such erroneous data and fixing them — thereby allowing us to build better, safer models 10x faster!”
    For more information about Galileo Data Intelligence for Computer Vision, please join the live webinar on Tuesday May 9th at 2:00pm ET by registering here .

Uniphore Now Available in AWS Marketplace

Retrieved on: 
Thursday, April 20, 2023
Telecommunications, Software, Internet, Electronic Design Automation, Artificial Intelligence, Data Management, Technology, VoIP, RPA, Natural language processing, Amazon Web Services, NLU, Travel, Tourism, Health, Robotic process automation, Automated business process, CX, Conversation, NLP, Bird Education Society for Travel & Tourism, Understanding, Friction, EX, Artificial intelligence, Ecosystem, ISV, AWS, Environment, Automation, Natural language, Knowledge management, Online shopping, Uniphore, Partnership

Uniphore , the leading conversational AI and automation platform, today announced its availability in Amazon Web Services (AWS) Marketplace , a digital catalog that customers can use to find, buy, deploy, and manage third-party software, data, and services to build solutions and run their businesses.

Key Points: 
  • Uniphore , the leading conversational AI and automation platform, today announced its availability in Amazon Web Services (AWS) Marketplace , a digital catalog that customers can use to find, buy, deploy, and manage third-party software, data, and services to build solutions and run their businesses.
  • Uniphore is an AWS Independent Software Vendor (ISV) Accelerate Partner , and participates in a co-sell program for AWS Partners that provide software solutions that run on or with AWS.
  • Listing in AWS Marketplace allows AWS & Uniphore customers and prospects to easily purchase and manage the right product within the U portfolio from the AWS Marketplace that fits their needs right.
  • “From day 1, our main focus at Uniphore has been our customers,” said Kennedy Pereira, VP, Partnerships, Alliances and Ecosystem at Uniphore.

Collections & Recovery Summit: India's Very First Collection-Focussed Conference & Exhibition

Retrieved on: 
Friday, March 17, 2023
Elan Media Partners, Collection, Exhibition, Taj, Future, Organization, Uniphore, Debt, Knowledge, Bankruptcy, Video game

MUMBAI, Mar 17, 2023 - (ACN Newswire) - Team the Future Event organized India's first Collection-focused conference & Exhibition: Collections & Recovery Summit- India , on 23rd & 24th February, 2023 at the Taj President Hotel, Mumbai.

Key Points: 
  • MUMBAI, Mar 17, 2023 - (ACN Newswire) - Team the Future Event organized India's first Collection-focused conference & Exhibition: Collections & Recovery Summit- India , on 23rd & 24th February, 2023 at the Taj President Hotel, Mumbai.
  • With 500+ handpicked attendees, this conference was sponsored by almost 20 industry leaders along with 20+ Media Partners!
  • With Uniphore being the Platinum Sponsor and Clear Touch, Enterprise Tiger & GoCollect (Credility) joining as the Gold Partners, Credgenics was the official Collections Technology Partner.
  • The Collections & Recovery Summit- India was the debut conference & exhibition of the chain of summits that will be organised by team The Future Event all across the globe.