8x8 Reimagines the Contact Center with 8x8 Agent Workspace; Delivers Purpose-built, Context-driven Agent Experience in a Single, Integrated Solution
8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today announced general availability of 8x8 Agent Workspace , a new 8x8 Contact Center composed experience transforming the contact center agent role.
- 8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today announced general availability of 8x8 Agent Workspace , a new 8x8 Contact Center composed experience transforming the contact center agent role.
- Unlike many contact center solutions that fail to connect all interaction types, 8x8 Agent Workspace is designed to support the changing requirements of todays contact center agents.
- A core component of 8x8 Contact Center, 8x8 Agent Workspace leverages 8x8 XCaaS (eXperience Communications as a Service), a single-vendor platform which includes fully integrated, cloud native contact center , voice , team chat , video meetings , and CPaaS embeddable APIs capabilities.
- 8x8, 8x8 XCaaS, eXperience Communications as a Service are trademarks of 8x8, Inc.
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