Comm100

UNIwise and Comm100 Announce Partnership to Transform Higher Education Assessment Support

Retrieved on: 
Tuesday, February 27, 2024

VANCOUVER, BC, Feb. 27, 2024 /PRNewswire-PRWeb/ -- UNIwise, a leading European EdTech company specializing in end-to-end digital assessment solutions, is excited to announce an exclusive two-year partnership with Comm100, a leading omnichannel student engagement platform. The partnership enables UNIwise to provide Comm100's leading live chat solution to higher education institutions seeking to transform student support and satisfaction during the examination period.

Key Points: 
  • The partnership enables UNIwise to provide Comm100's leading live chat solution to higher education institutions seeking to transform student support and satisfaction during the examination period.
  • This collaboration marks a significant milestone in UNIwise's mission to enhance the assessment experience in higher education across Europe.
  • "Our partnership with Comm100 represents a pivotal step forward in our commitment to improving digital assessment practices in higher education," Amir Ebrahimi, Chief Customer Success Officer of UNIwise.
  • For more information about this partnership and its benefits for higher education institutions, please visit UNIwise's Support Pages .

Live Chat Emerges as Students' Preferred Communication Channel in Comm100 Higher Ed Admissions Survey

Retrieved on: 
Tuesday, April 11, 2023

VANCOUVER, British Columbia, April 11, 2023 /PRNewswire-PRWeb/ -- Comm100 today announced the results of a new survey, polling North American higher education students on their communication preferences during the enrollment and admissions processes. The results of the survey provide valuable information for schools looking to increase admissions and meet the expectations of today's students.

Key Points: 
  • Comm100 survey reveals the need for higher education admissions to prioritize digital communication, with live chat and chatbots taking center stage.
  • VANCOUVER, British Columbia, April 11, 2023 /PRNewswire-PRWeb/ -- Comm100 today announced the results of a new survey, polling North American higher education students on their communication preferences during the enrollment and admissions processes.
  • The results of the survey provide valuable information for schools looking to increase admissions and meet the expectations of today's students.
  • We hope that this survey will help schools better meet their students' digital expectations and boost admissions."

Comm100 announces outreach and contact management features at NACAC National Conference

Retrieved on: 
Monday, September 26, 2022

HOUSTON, Sept. 26, 2022 /PRNewswire-PRWeb/ -- Improving and enhancing the customer (and student) experience for retention and growth is a priority for all organizations, higher education institutions included.

Key Points: 
  • Organizations need to efficiently connect with their customers, students and prospects with a personalized message on a channel that their audiences engage with frequently.
  • Adding to the excitement are contact management features that easily create, import, store and track information about your customers and prospects.
  • With Comm100 Outreach you can:
    Fast track to connect with your customers (and students) by sending messages directly to their phones, providing them with support at every stage.
  • By taking advantage of Comm100's fully integrated AI-powered customer engagement platform, Comm100 Outreach combines the benefits of real-time support and the efficiency of ticketing.

Comm100 Adds Voice Bots to Its Omnichannel Customer Engagement Software Platform

Retrieved on: 
Monday, June 20, 2022

LAS VEGAS, June 20, 2022 /PRNewswire-PRWeb/ -- Comm100, leaders in digital omnichannel customer engagement, are partnered with Deltapath, who specializes in innovative communication strategies, to incorporate voice into Comm100's digital omnichannel platform. This partnership integrates Deltapath UC to the Comm100 platform to enable contact centers to provide a complete omnichannel offering within one integrated platform.

Key Points: 
  • Live from Customer Contact week (CCW), The World's Largest Customer Contact Event Series taking place in Las Vegas, NV., Comm100 announced today the availability of its voice bot solution as the latest enhancement to its fully integrated omnichannel customer engagement software platform.
  • Exhibiting together with recently signed partner, Deltapath, Comm100 will preview the latest voice, bot and automation solutions to conference attendees.
  • LAS VEGAS, June 20, 2022 /PRNewswire-PRWeb/ -- Comm100, leaders in digital omnichannel customer engagement, are partnered with Deltapath, who specializes in innovative communication strategies, to incorporate voice into Comm100's digital omnichannel platform.
  • This partnership integrates Deltapath UC to the Comm100 platform to enable contact centers to provide a complete omnichannel offering within one integrated platform.

Comm100 joins forces with a Namibian digital transformation partner, Ultimate Communications

Retrieved on: 
Monday, June 20, 2022

VANCOUVER, B.C., June 20, 2022 /PRNewswire-PRWeb/ -- As Customer Experience (CX) grows as a differentiator, financial, education and the healthcare sector must establish formal CX strategies to remain competitive.

Key Points: 
  • Comm100, leaders in digital omnichannel customer engagement, have announced a partnership with Ultimate Communications, who specialises in providing digital transformation efforts throughout Southern Africa.
  • Ultimate Investment Cc trading as Ultimate Communications is a consortium of different value-added business segments operating in the Southern African Countries.
  • To learn more about Ultimate, visit http://www.ulti-invest.com
    Comm100 is a global provider of digital omnichannel customer engagement software for education, government and commercial organizations of all sizes.
  • With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI powered bots and automation within one integrated console.

Comm100, leaders in digital omnichannel customer engagement, have announced a partnership with Creative Parking Concepts, LLC headquartered in Nashville, TN

Retrieved on: 
Monday, May 2, 2022

VANCOUVER, B.C., May 2, 2022 /PRNewswire-PRWeb/ -- Comm100 is excited to announce a partnership that brings together true omnichannel software and forward-thinking technology solutions for the commercial parking industry.

Key Points: 
  • The Anytime CX partnership with Comm100 will allow us to provide customers with tools to enable consistent, repeatable, and trackable customer service processes across multiple digital channels.
  • The need for great tools in this space is universal across all verticals and markets, and Anytime CX is best-in-class."
  • What is particularity exciting about the Creative Concepts Parking partnership is the opportunity to further support digital transformation requirements for customer service while improving customer satisfaction, lowering operational costs and increasing revenues."
  • Mark Sudbury, Director of Sales and Marketing, Creative Parking Concepts, LLC, (615) 473-1656, [email protected]

Comm100 Launches Secure Messaging for Regulated Industries to Provide Secure Communications with Service Efficiency

Retrieved on: 
Friday, April 22, 2022

VANCOUVER, B.C., April 22, 2022 /PRNewswire-PRWeb/ -- Regulated industries must meet the highest security and privacy standards when communicating with customers digitally, yet this poses challenges. Email is susceptible to many security risks, particularly identity theft and poor private information protection. Likewise, social media messaging channels lack sufficient security measures. As a result, these organizations often resort to outdated contact portals that lack functionality and hinder efficiency productivity.

Key Points: 
  • VANCOUVER, B.C., April 22, 2022 /PRNewswire-PRWeb/ -- Regulated industries must meet the highest security and privacy standards when communicating with customers digitally, yet this poses challenges.
  • Comm100 Secure Messaging solves these communication security challenges.
  • By embedding a secure, feature-rich and UX-streamlined messaging platform into the contact portal, agents can efficiently handle service requests, while adhering to the organizations' security policies.
  • Comm100 Secure Messaging complies with the highest security standards including:
    Regulatory compliance for Banking & Finance, Higher Education, Government & Public Services, Insurance and Healthcare

Comm100 Receives 2022 CUSTOMER Magazine Product of the Year Award

Retrieved on: 
Monday, March 28, 2022

VANCOUVER, British Columbia, March 28, 2022 /PRNewswire-PRWeb/ -- Comm100 announced today that TMC, a global, integrated media company, has named Comm100 Omnichannel as a 2022 CUSTOMER Product of the Year Award winner.

Key Points: 
  • VANCOUVER, British Columbia, March 28, 2022 /PRNewswire-PRWeb/ -- Comm100 announced today that TMC, a global, integrated media company, has named Comm100 Omnichannel as a 2022 CUSTOMER Product of the Year Award winner.
  • The 2022 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time.
  • "On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Comm100 with a 2022 Product of the Year Award," said Rich Tehrani, CEO, TMC.
  • "Its Omnichannel platform has proven deserving of this elite status and I look forward to continued innovation from Comm100 in 2022 and beyond."

Comm100 partners with Deltapath to offer complete omnichannel customer service platform

Retrieved on: 
Monday, March 14, 2022

VANCOUVER, British Columbia, March 14, 2022 /PRNewswire-PRWeb/ --Comm100, leaders in digital omnichannel customer engagement, have announced a partnership with Deltapath, who specializes in innovative communication strategies, to incorporate voice into Comm100's digital omnichannel platform.

Key Points: 
  • VANCOUVER, British Columbia, March 14, 2022 /PRNewswire-PRWeb/ --Comm100, leaders in digital omnichannel customer engagement, have announced a partnership with Deltapath, who specializes in innovative communication strategies, to incorporate voice into Comm100's digital omnichannel platform.
  • The partnership will integrate Deltapath UC to the Comm100 platform to enable contact centers to provide a complete omnnichannel offering within one integrated platform.
  • This collaboration will set a new standard for customer service excellence, eliminating channel siloes and improving the customer experience.
  • The all-in-one platform will resolve significant business challenges in customer service including:
    Enabling agents to serve both omnichannel and voice hotline with the same analytics and AI capabilities.

OutPLEX Announces Key Partnership with Comm100

Retrieved on: 
Thursday, February 10, 2022

"Partnering with Comm100 gives us the ability to bring this powerful solution to our customers in a way that delivers results for our clients.

Key Points: 
  • "Partnering with Comm100 gives us the ability to bring this powerful solution to our customers in a way that delivers results for our clients.
  • We're excited with what Comm100 is doing in the channel and look forward to our continued partnership."
  • To introduce this partnership, OutPLEX and Comm100 are hosting a joint webinar session via a "virtual happy hour event."
  • Utilizing our innovation centers and highly skilled engagement experts, OutPLEX is the largest provider of digital customer engagement globally.