Cancellation of Takeaway Orders Increases in the Last Hour of Restaurant Operation
A recent study conducted by Otter , a leading Restaurant Operating System, has revealed figures on the financial impact of takeaway order cancellations for UK restaurants.
- A recent study conducted by Otter , a leading Restaurant Operating System, has revealed figures on the financial impact of takeaway order cancellations for UK restaurants.
- The study found that the last hour of operation is a critical time for cancellations, with restaurants experiencing a 1.74x higher cancellation rate than those operating beyond this hour.
- On average, 20% of orders and 31% of cancellations occur within the last hour before closing time.
- In response to this challenge, Otter advocates for a review of restaurant operating hours and calls on businesses to establish buffer times to mitigate the clash between last-minute orders and closing schedules.