Draft:History of chatbots

Ocelot Launches Enterprise-Grade Live Chat Technology for Higher Ed to Support Personalized Virtual Student Service

Retrieved on: 
Tuesday, July 14, 2020

When a chatbot does not have an answer, the integrated Live Chat feature escalates the case to a staff member, for human intervention.

Key Points: 
  • When a chatbot does not have an answer, the integrated Live Chat feature escalates the case to a staff member, for human intervention.
  • And when staff are not available for Live Chat, the chatbots are working during the off hours to assist students.
  • Collectively, Ocelot's AI-powered chatbot, extensive library of online video content, SIS integrations, deep expertise in enrollment and financial aid, and the "Live Chat" tool provides colleges an easy-to-use platform for personalized, virtual, student service support across campus.
  • Founded in 2003, Ocelot is higher education's #1 SaaS provider of multilingual artificially intelligent chatbots to higher education.

Solvvy Introduces the Conversational Concierge, the Next-Gen Chatbot Platform that Delivers Brilliant Customer Experiences

Retrieved on: 
Tuesday, June 2, 2020

"There are a number of chatbot solutions in the market and many of them claim to be powered by artificial intelligence," said Mahesh Ram, CEO of Solvvy.

Key Points: 
  • "There are a number of chatbot solutions in the market and many of them claim to be powered by artificial intelligence," said Mahesh Ram, CEO of Solvvy.
  • "In reality, traditional chatbots lack the AI and Natural Language Processing power of Solvvy.
  • "At Solvvy, we've built a transformative, next-gen chatbot platform that will fulfill the promise that first-generation chatbots failed to live up to," said Ram.
  • Headquartered in San Mateo, CA, Solvvy delivers brilliant customer experiences through our effortless next-gen chatbot platform.

SDL Partners with DRUID to Power Multilingual Chatbot Conversations

Retrieved on: 
Thursday, May 28, 2020

SDL (LSE: SDL), the intelligent language and content company, announces it has entered into a technical partnership with DRUID, specialists in conversational AI, to launch multi-lingual virtual assistants for enterprise organizations that enable real-time communication through chatbots.

Key Points: 
  • SDL (LSE: SDL), the intelligent language and content company, announces it has entered into a technical partnership with DRUID, specialists in conversational AI, to launch multi-lingual virtual assistants for enterprise organizations that enable real-time communication through chatbots.
  • By integrating SDL Machine Translation with DRUID virtual assistants, companies will be able to conduct chatbot conversations in different languages with employees, customers, partners and suppliers.
  • However, with SDL Machine Translation, chatbots can converse in multiple languages without the need to translate data sources or conversational flows.
  • Our partnership with DRUID tackles this challenge head on offering automated chatbot communication in 100+ languages.

Creative Virtual Joins Engage Customer for a Webinar on Deploying AI Chatbots and Virtual Agents

Retrieved on: 
Thursday, May 28, 2020

LONDON, May 28, 2020 /PRNewswire-PRWeb/ -- Creative Virtual, a world leader in customer and employee engagement solutions, is presenting in an upcoming Engage Customer webinar focused on deploying successful chatbot and virtual agent projects.

Key Points: 
  • LONDON, May 28, 2020 /PRNewswire-PRWeb/ -- Creative Virtual, a world leader in customer and employee engagement solutions, is presenting in an upcoming Engage Customer webinar focused on deploying successful chatbot and virtual agent projects.
  • The webinar, 'Tips for Deploying AI Chatbots & Virtual Agents' , will feature a series of live demonstrations of current use cases and results from organisations around the world.
  • Register now for 'Tips for Deploying AI Chatbots & Virtual Agents' through the Engage Customer website .
  • More information about Creative Virtual and the company's innovative chatbot, virtual agent and live chat solutions is available on the Creative Virtual website .

Bespoke Announces 'BeAssist,' the First AI Chatbot to Kick-Start Local Businesses During COVID-19

Retrieved on: 
Wednesday, May 20, 2020

TOKYO, May 20, 2020 /PRNewswire/ -- Bespoke Inc. ("Bespoke"), creators of the first AI-powered chatbot developed specifically for emergency response, today announced the launch of " BeAssist ."

Key Points: 
  • TOKYO, May 20, 2020 /PRNewswire/ -- Bespoke Inc. ("Bespoke"), creators of the first AI-powered chatbot developed specifically for emergency response, today announced the launch of " BeAssist ."
  • BeAssist enables small businesses across the world to create their own AI (Artificial Intelligence) chatbot in three simple steps to recover more quickly from the effects of the COVID-19 crisis.
  • Businesses stay engaged with customers and receive deep insights about their clients, questions and concernsduring the COVID-19 pandemic.
  • Bespoke has also developed a chatbot to combat the current coronavirus pandemic for use in Japan and globally.

Chatbots Market Size to Reach 2.28593 Billion by 2025 | Valuates Reports

Retrieved on: 
Thursday, May 7, 2020

BANGALORE, India, May 7, 2020 /PRNewswire/ --The Global Chatbots Market Size is projected to rise from USD 2.28593 Billion in 2018 to USD 9.17249 Billion by 2025, at a compound annual growth rate (CAGR) of 21.95%.

Key Points: 
  • BANGALORE, India, May 7, 2020 /PRNewswire/ --The Global Chatbots Market Size is projected to rise from USD 2.28593 Billion in 2018 to USD 9.17249 Billion by 2025, at a compound annual growth rate (CAGR) of 21.95%.
  • This report also provides insights into the factors that drive and limit the demand of the talkbots market.
  • These implementations of chatbots among various insurance organizations are expected to increase the talkbots market size.
  • Artificial intelligence and voice-based audio chatbots are projected to constitute the biggest talkbots market share in the future.

Chatbots Market Size to Reach 2.28593 Billion by 2025 | Valuates Reports

Retrieved on: 
Thursday, May 7, 2020

BANGALORE, India, May 7, 2020 /PRNewswire/ --The Global Chatbots Market Size is projected to rise from USD 2.28593 Billion in 2018 to USD 9.17249 Billion by 2025, at a compound annual growth rate (CAGR) of 21.95%.

Key Points: 
  • BANGALORE, India, May 7, 2020 /PRNewswire/ --The Global Chatbots Market Size is projected to rise from USD 2.28593 Billion in 2018 to USD 9.17249 Billion by 2025, at a compound annual growth rate (CAGR) of 21.95%.
  • This report also provides insights into the factors that drive and limit the demand of the talkbots market.
  • These implementations of chatbots among various insurance organizations are expected to increase the talkbots market size.
  • Artificial intelligence and voice-based audio chatbots are projected to constitute the biggest talkbots market share in the future.

Global Intelligent Virtual Assistant Market (2020 to 2027) - Size, Share & Trends Analysis Report - ResearchAndMarkets.com

Retrieved on: 
Wednesday, April 22, 2020

The "Intelligent Virtual Assistant Market Size, Share & Trends Analysis Report by Product (Chatbot, Smart Speakers), by Technology, by Application (BFSI, Healthcare, Education), by Region, and Segment Forecasts, 2020 - 2027" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Intelligent Virtual Assistant Market Size, Share & Trends Analysis Report by Product (Chatbot, Smart Speakers), by Technology, by Application (BFSI, Healthcare, Education), by Region, and Segment Forecasts, 2020 - 2027" report has been added to ResearchAndMarkets.com's offering.
  • The global intelligent virtual assistant market size is expected to reach USD 45.1 billion by 2027, expanding at a CAGR of 34.0%.
  • Intelligent virtual assistants (IVAs) help consumers to find relevant information and perform tasks with actionable advice.
  • Amazon Alexa and Google Home accounted for a majority of the intelligent virtual assistant (IVA) market share of the smart speaker segment in 2019.

Sisense Releases New AI Natural Language Capabilities to Improve Data Driven Decision Making

Retrieved on: 
Wednesday, April 15, 2020

Deeper Insights, New Ways to Engage with your Data: AI Everywhere

Key Points: 
  • Deeper Insights, New Ways to Engage with your Data: AI Everywhere
    Recent developments in Natural Language Processing (NLP) have been heralded as being "revolutionary" for driving better search engines, smarter chatbots, and digital assistants.
  • NLP is expected to boost the adoption of analytics and business intelligence significantly given that understanding data will become much easier.
  • Sisense has been innovating in this area since its integration with Amazon Alexa in 2016 and continues to invest in it.
  • Sisense Natural Language Query (NLQ) enables non-technical users to explore their data and gain deeper insights, even if they are not familiar with the data structure.

AI-Based Chatbot Market by Type (Text, Voice, and Hybrid), Use Case, Deployment Type, Value Chain Component, Market Segment (Consumer, Enterprise, Industrial, Government), Industry Vertical, Region and Country 2020 - 2025

Retrieved on: 
Tuesday, March 31, 2020

The report also includes market sizing by Type (Text, Voice, and Hybrid), Use Case, Deployment Type, Value Chain Component, Market Segment (Consumer, Enterprise, Industrial, Government), Industry Vertical for years 2020 through 2025.

Key Points: 
  • The report also includes market sizing by Type (Text, Voice, and Hybrid), Use Case, Deployment Type, Value Chain Component, Market Segment (Consumer, Enterprise, Industrial, Government), Industry Vertical for years 2020 through 2025.
  • The report provides an analysis of the chatbot market across industry verticals with use cases in diverse sectors.
  • It also provides an analysis of chatbot companies including their strategic initiatives, solutions, applications, and services.
  • The report provides an assessment of emerging AI-based chatbot business models and associated economic impact on labor, investments, and ROI.