Follett Higher Education Selects GK Software As Its Point-of-Sale Provider, Improving the Customer Experience for Over Six Million Students
As the nation’s leading college store operator, Follett caters to a high volume of Generation Z consumers.
- As the nation’s leading college store operator, Follett caters to a high volume of Generation Z consumers.
- In addition, 39% cited the ability to get what they want immediately and 27% said quick and helpful customer service were top priorities.
- Follett selected GK to create a state-of-the-art and forward-facing experience across all its stores and pop-up shops.
- The ability to deploy and manage diverse point-of-service methods even when offline ensures Follett customers receive the same exceptional shopping experience anywhere, anytime.