VoIP

Ooma Reports Fourth Quarter and Fiscal Year 2024 Financial Results

Retrieved on: 
Tuesday, March 5, 2024
Technology, VoIP, Telecommunications, Acquisition, Regulation, Investment, News, Table, Disclosure, Adjustment, GAAP, Regulation Fair Disclosure, Webcast, Depreciation, Tax, Public expenditure, Security (finance), Risk, Failure, Bank

The news release with the financial results will be accessible from the company's website prior to the conference call.

Key Points: 
  • The news release with the financial results will be accessible from the company's website prior to the conference call.
  • These non-GAAP financial measures are presented to provide investors with additional information regarding our financial results and core business operations.
  • Non-GAAP financial measures are presented for supplemental informational purposes only to aid an understanding of the company's operating results.
  • The non-GAAP financial measures should not be considered a substitute for financial information presented in accordance with GAAP and may be different from non-GAAP financial measures presented by other companies.

Encore Compliance Enhances Its Generative AI Technology with Custom Compliance Checks for Expert Call Monitoring

Retrieved on: 
Tuesday, March 5, 2024
Software, Hardware, Metaverse, Artificial Intelligence, Data Management, Technology, VoIP, Other Technology, Synthetic media, Generative, MNPI, Research, Entrepreneurship, Risk, Medical device

Encore Compliance, a leading global provider of compliance software solutions, is pleased to announce a significant upgrade to its proprietary Generative AI expert call surveillance technology.

Key Points: 
  • Encore Compliance, a leading global provider of compliance software solutions, is pleased to announce a significant upgrade to its proprietary Generative AI expert call surveillance technology.
  • Tad Mitchell, Co-founder, President, and COO of Encore Compliance, shared his enthusiasm, stating, "Our enhanced Generative AI technology revolutionizes the compliance monitoring process, offering an unprecedented level of efficiency and insight.
  • Founded by leading experts in compliance and research, Encore Compliance is at the forefront of redefining expert call surveillance.
  • By enabling compliance officers to effectively manage risk with its pioneering Generative AI technology, Encore Compliance ensures protection against MNPI risks and empowers research teams to build a proprietary research call library.

MAR 19-20: State and Local Cyber Leaders Share Critical Learnings from Recent Cyber Attacks at 1st Billington State & Local CyberSecurity Summit

Retrieved on: 
Tuesday, March 5, 2024
Professional Services, Artificial Intelligence, Other Defense, Contracts, Military, Transport, Public Safety, Other Technology, Apps, Applications, Telecommunications, Software, Networks, IOT (Internet of Things), Internet, Hardware, Electronic Design Automation, Data Management, Hospitals, Consumer Electronics, Technology, Defense, White House, Federal Government, State, Local, Public Policy, Other Policy Issues, Health, Homeland Security, Elections, Campaigns, Congressional News, Views, Government, Health Technology, Government Technology, Semiconductor, Security, Satellite, Photography, Utilities, Nanotechnology, Electronic Commerce, Audio, Video, Fintech, Energy, Other Education, University, Primary, Secondary, Education, Logistics, Supply Chain Management, VoIP, Mobile, Wireless, Courts, Finance, Law Enforcement, Emergency Services, Consulting, Healthcare Reform, Banking, AI, City, Senior advisor, Information, Responsibility, Cyberattack

More than 30 cyber leaders from states and cities—including California, Dallas, Maryland, New York, Vermont, DC, Chicago, New Jersey, and North Dakota—will share key insights about how to avert cyber threats in the wake of recent attacks at the state and local level during the inaugural Billington CyberSecurity’s State and Local CyberSecurity Summit .

Key Points: 
  • More than 30 cyber leaders from states and cities—including California, Dallas, Maryland, New York, Vermont, DC, Chicago, New Jersey, and North Dakota—will share key insights about how to avert cyber threats in the wake of recent attacks at the state and local level during the inaugural Billington CyberSecurity’s State and Local CyberSecurity Summit .
  • Taking place on March 19-20 in Washington, DC as well as virtually, the two-day summit will convene senior cyber leaders to discuss protecting state and local governments from cyberattacks by exploring topics such as AI, safeguarding intellectual property from China, ransomware, cybercriminals, and more.
  • State and local governments and the critical infrastructure they support are facing significant cyber-attacks.
  • The summit brings together leaders to discuss issues and solutions for state and local government entities.

Alorica Introduces ReVoLT – Breakthrough Technology Enabling Real-Time Voice Translation for 75 Languages and 200 Dialects, a Game Changer in Multilingual CX Delivery

Retrieved on: 
Monday, March 4, 2024
Software, Other Communications, Audio, Video, Marketing, Artificial Intelligence, Communications, Technology, VoIP, Friction, AI, ROI, Language, Human, Comprehension, Rebellion, Inc., CX, Customer service

The services are enabled by an exclusive linguistic processing platform that applies AI to offer translation capabilities designed for multilingual CX across digital and voice channels.

Key Points: 
  • The services are enabled by an exclusive linguistic processing platform that applies AI to offer translation capabilities designed for multilingual CX across digital and voice channels.
  • ReVoLT removes these pain points by providing real-time, bi-directional voice translation in 75 languages.
  • The Alorica Clear solution suite eliminates friction in global CX delivery through:
    Real-Time Voice Translation – ReVoLT provides bi-directional voice translation, grammar correction and transcription for 75 languages and 200 dialects with high scalability and security.
  • Digital Translation – Supporting over 100 languages and dialects, agents can seamlessly deliver multilingual digital transactions via chat, email, and documents.

Consolidated Communications Announces Fourth Quarter and Full Year 2023 Financial Results

Retrieved on: 
Tuesday, March 5, 2024
Communications, Technology, VoIP, Telecommunications, Networks, Other Communications, Internet, Investment, Consolidated, CNSL, BCI, Public expenditure, Bank

Consolidated Communications Holdings, Inc. (Nasdaq: CNSL) (the “Company” or “Consolidated”), a top 10 fiber provider in the U.S., today reported results for the fourth quarter and full year 2023.

Key Points: 
  • Consolidated Communications Holdings, Inc. (Nasdaq: CNSL) (the “Company” or “Consolidated”), a top 10 fiber provider in the U.S., today reported results for the fourth quarter and full year 2023.
  • Net loss in the fourth quarter of 2023 was ($58.6 million) compared to net loss of ($45.5 million) in the fourth quarter of 2022, which included $5.8 million of income from discontinued operations.
  • Net loss per share was ($0.52) in the fourth quarter of 2023 as compared to net loss per share of ($0.41) in the fourth quarter of 2022.
  • Adjusted diluted net loss per share from continuing operations was ($0.26) compared to ($0.17) in the fourth quarter of 2022.

Apple unveils the new 13- and 15-inch MacBook Air with the powerful M3 chip

Retrieved on: 
Monday, March 4, 2024
Apps, Applications, Technology, Photography, Audio, Video, Software, Internet, Hardware, Artificial Intelligence, VoIP, Atmos, Online, Education, IPad, TvOS, M2, Apple TV, AV1, Apple Inc., Music, IPadOS, Student, ICloud, FaceTime, Copper, IPhone, Final Cut Pro, Aluminium, Apple Watch, MacBook, MacOS, Apple Store, MagSafe, Apple Authorized Service Provider, Apple A11, Atmosphere of Earth, Memory, GPU, Ecosystem, Somatosensory system, Continuity, Silver, Microsoft, Apple Pay, Mac (computer), Light, Dolby Atmos, Multimedia, App Store (iOS/iPadOS), AirDrop, ID, Intel Core, First officer (aviation), GarageBand, Carbon, MacBook Air, System, Game, Creativity, Apple Music, Lighting, ByteDance, Magnet, Name, Intel, IMovie, AI, Friends, IOS, Page, Starlight, M1, PVC, Retina display, Family, Thunderbolt, David Acord, Mercury, Apple Card, CPU, Mobile phone

Apple® today announced the new MacBook Air® with the powerful M3 chip, taking its incredible combination of power-efficient performance and portability to a new level.

Key Points: 
  • Apple® today announced the new MacBook Air® with the powerful M3 chip, taking its incredible combination of power-efficient performance and portability to a new level.
  • View the full release here: https://www.businesswire.com/news/home/20240304158359/en/
    The new 13- and 15-inch MacBook Air soars with the powerful M3 chip, featuring a super-portable design, power-efficient performance, and all-day battery life.
  • The 13-inch MacBook Air with M3 starts at $1,099 (U.S.) and $999 (U.S.) for education, and the 15‑inch MacBook Air with M3 starts at $1,299 (U.S.) and $1,199 (U.S.) for education.
  • Apple, the Apple logo, MacBook Air, Liquid Retina, MagSafe, macOS, Final Cut Pro, Mac, FaceTime, Magic Keyboard, Touch ID, Apple Pay, iPhone, Safari, Stage Manager, AirDrop, Handoff, Freeform, iMovie, GarageBand, Pages, Numbers, Keynote, Apple Store, Apple Trade In, Apple Card, and Daily Cash are trademarks of Apple.

Vonage Wins Best Virtual Agent Platform at CX Awards 2024

Retrieved on: 
Monday, March 4, 2024
Marketing, Communications, Technology, VoIP, Telecommunications, Mobile, Wireless, Networks, Opus, EVP, Artificial intelligence, Principal, FAQ, SMS, Communication, Human, WhatsApp, Engineering, CX, Sales

The company won the Best Virtual Agent Platform award for its low code/no code solution, Vonage AI Studio .

Key Points: 
  • The company won the Best Virtual Agent Platform award for its low code/no code solution, Vonage AI Studio .
  • "We are delighted to have been recognised by the CX Awards for Vonage AI Studio,” said Savinay Berry, EVP of Product and Engineering for Vonage.
  • "Vonage’s exceptional virtual agent platform has helped push the category forward, and we are thrilled to see its accomplishments acknowledged at CX Awards 2024," said Charlie Mitchell, senior editor at CX Today and host of the awards.
  • The CX Awards are hosted and presented by CX Today, a leading international news organisation honouring excellence across the customer experience technology industry.

CSI Partners with LinkLive to Deliver Advanced, Digital-First Engagement to all Customers

Retrieved on: 
Monday, March 4, 2024
Security, Telecommunications, Software, Artificial Intelligence, Networks, Finance, Internet, Consulting, Banking, Data Management, Professional Services, Social Media, VoIP, Technology, Mobile, Wireless, Other Communications, Payments, Communications, Chatbot, City centre, Pressure, Communication, CSI, CRM, DCS, Environment, Partnership, Online shopping

LinkLive allows financial institutions to deliver this best-in-class customer experience through integrations with common CRM platforms to deliver context to agents and resolve problems quickly.

Key Points: 
  • LinkLive allows financial institutions to deliver this best-in-class customer experience through integrations with common CRM platforms to deliver context to agents and resolve problems quickly.
  • LinkLive helps agents, licensed professionals, and enterprise users deliver the best experience within a compliant, flexible platform.
  • Existing CSI digital banking customers seeking more information about embedded LinkLive solutions can learn more here .
  • New and existing CSI digital banking customers can explore the LinkLive booth at the upcoming CSI CX24 event on April 14-17, 2024 in San Antonio, TX.

SoundHound AI To Participate in Citizens JMP Technology Conference on March 4

Retrieved on: 
Friday, March 1, 2024
Consumer Electronics, Technology, VoIP, Telecommunications, Mobile, Wireless, Software, Artificial Intelligence, CFO, Citizenship, SoundHound, Conference

SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, today announced that it will participate in the following investor event:

Key Points: 
  • SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, today announced that it will participate in the following investor event:
    Nitesh Sharan, CFO of SoundHound AI, will participate at the Citizens JMP Technology Conference on March 4 in San Francisco, CA.
  • The presentation will be broadcast live at 11:30 am PT/2:30 pm ET.
  • You can register to view here .

Frontier Introduces App-Based Customer Rewards Program

Retrieved on: 
Friday, March 1, 2024
TV and Radio, Technology, Other Retail, Entertainment, Online, Specialty, Apps, Applications, Other Technology, Telecommunications, Audio, Video, Retail, VoIP, Networks, Internet, Mobile, Wireless, Consumer Electronics, Online Retail, Gap, YouTube TV, Samsung, Consumer, Coffee, Neiman Marcus, Best Buy, Multimedia

View the full release here: https://www.businesswire.com/news/home/20240301008397/en/

Key Points: 
  • View the full release here: https://www.businesswire.com/news/home/20240301008397/en/
    What we did: We launched our first-ever customer rewards program, “ForMe Rewards.” The app-based program gives Frontier customers free-and-easy access to giveaways, deals and special offers from popular national brands.
  • Frontier customers just visit our app and get access to rewards.
  • What kind of rewards, specifically: Rewards people actually want—like Frontier speed upgrades, free lunch from their favorite restaurants and discounts with brands ranging from Best Buy and Samsung to Gap and Neiman Marcus.
  • “Our customer rewards program is a fun way for us to surprise and delight our customers on our app.