Customer insight

REPLY: Lufthansa Elevates Customer Experience With TD Reply’s AI-enhanced Analytics Platform

Retrieved on: 
Wednesday, February 21, 2024
IOT (Internet of Things), Other Professional Services, Data Management, Technology, Marketing, Other Travel, Communications, Professional Services, Travel, Artificial Intelligence, Air, Transport, Other Technology, Internet, Mobile, Wireless, Acquisition, Collection, Multimedia, AI, STAR, Communication, Consultant, EXM, LLM, Customer insight, Cloud computing, Heart, Artificial intelligence, Insurance, Partnership

Lufthansa , one of Europe’s leading airlines, has embarked on a transformative journey to redefine customer engagement with the launch of an innovative Customer Insight Hub developed in collaboration with TD Reply .

Key Points: 
  • Lufthansa , one of Europe’s leading airlines, has embarked on a transformative journey to redefine customer engagement with the launch of an innovative Customer Insight Hub developed in collaboration with TD Reply .
  • This cutting-edge portal enables advanced analytics leveraging specialised Large Language Models (LLM), to empower data-led strategies that refine the customer journey and ultimately optimise the customer experience.
  • At the heart of this initiative lies TD Reply's Customer Insight Hub, an automated nexus for the collection and analysis of customer-related information.
  • Incorporating previously untapped data sources consolidates a unified, enterprise-level knowledge repository, enabling Lufthansa to fine-tune its offering with customer needs.

Believeco:Partners names Mario Simon as Chief Executive Officer

Retrieved on: 
Monday, January 29, 2024
Boston Consulting Group, Insurance, Economics, BCG, WPP, Partner, Behavioral economics, BCP, Mario, Yale University, McKinsey & Company, Health, Customer insight, Organization, Marketing, Johannes Vermeer, Management

TORONTO, Jan. 29, 2024 /PRNewswire/ - Believeco:Partners (BCP), one of North America's leading independent strategic marketing, communications and advisory firms, today announced veteran entrepreneur and global corporate strategist Mario Simon as its Chief Executive Officer.

Key Points: 
  • TORONTO, Jan. 29, 2024 /PRNewswire/ - Believeco:Partners (BCP), one of North America's leading independent strategic marketing, communications and advisory firms, today announced veteran entrepreneur and global corporate strategist Mario Simon as its Chief Executive Officer.
  • Beginning February 20, Simon will lead the agency's 300-plus team across more than 10 offices in North America.
  • For the past seven years, Mario served as Managing Director and Partner at Boston Consulting Group.
  • Prior to BCG, Mario founded, built, and led Kantar Vermeer, a marketing strategy consulting firm he created within WPP.

Foundation Medicine Appoints Dan Malarek as Chief Executive Officer

Retrieved on: 
Thursday, December 14, 2023
Oncology, Health, General Health, Research, Science, Pharmaceutical, Biotechnology, Customer insight, Malarek, Foundation Medicine, Development, Management, Fine chemical, Boston, Roche

Foundation Medicine, Inc. , today announced the appointment of Roche executive, Dan Malarek, as Chief Executive Officer (CEO).

Key Points: 
  • Foundation Medicine, Inc. , today announced the appointment of Roche executive, Dan Malarek, as Chief Executive Officer (CEO).
  • Malarek succeeds Brian Alexander, M.D., who will take on a senior leadership role in Roche’s Pharma Research and Development based in Boston.
  • “We also want to thank Brian for his leadership and many contributions and wish him the best in his new role.”
    Commenting on his appointment, Dan Malarek said, “I am honored to serve as Foundation Medicine’s new CEO.
  • Foundation Medicine is an extraordinary company that plays a critical role in empowering personalized cancer treatment solutions.”
    Foundation Medicine is an independent affiliate of the Roche Group.

Global Luxury Hotels Market Size Report 2023: Impact of COVID-19, Regional Analysis, Key Players, Consumer Insights and Outlook - ResearchAndMarkets.com

Retrieved on: 
Tuesday, December 12, 2023
Lodging, Travel, Customer insight, COVID-19, Behavior, Tourism

The Luxury Hotels Market report offers a comprehensive analysis of the luxury accommodation market on a global scale.

Key Points: 
  • The Luxury Hotels Market report offers a comprehensive analysis of the luxury accommodation market on a global scale.
  • It provides detailed insights into the key market trends that are shaping the future of the luxury hotel segment.
  • Regional Market Analysis: It offers an in-depth analysis of regional markets, including the Americas, Asia-Pacific, Middle East & Africa, and Europe.
  • Key Market Players: The report profiles leading players in the luxury hotel market, providing information about their strategies, offerings, and market presence.

Carpe Data Launches AI-Powered ClaimsX Ultra for Early Fraud Detection

Retrieved on: 
Tuesday, October 31, 2023
Data Management, Professional Services, Technology, Insurance, Software, Triage, APD, Customer insight, Injury, GL, Fraud, ITC, Research, Data science, Algorithm, AI, Automation, Ultra, Pharmaceutical industry, Online shopping

Carpe Data , the next-generation online data provider for insurers, today announced ClaimsX Ultra , a new AI-assisted fraud detection system that builds on ClaimsX’s original award-winning claim monitoring technology.

Key Points: 
  • Carpe Data , the next-generation online data provider for insurers, today announced ClaimsX Ultra , a new AI-assisted fraud detection system that builds on ClaimsX’s original award-winning claim monitoring technology.
  • ClaimsX Ultra automates customer data collection and analysis, eliminating manual processes and filling in missing information gaps; employs AI to detect early fraud indicators, avoiding late discoveries; and uses advanced algorithms to manage vendor risk and determine connections between involved parties.
  • “These challenges include limited early insights from FNOL data, blind spots in early fraud detection, inadequate data on vendor and household connections, and insufficient identity validation.
  • To learn more about ClaimsX Ultra, please visit www.carpe.io/products/claims/
    Carpe Data will be showcasing the power of ClaimsX Ultra at Insurance Tech Connect (ITC) from Oct. 31 – Nov. 2 in Las Vegas at booth #2415.

Global Ferroelectric Materials Market to Surpass $3.9 Billion by 2027: Driven by Product Innovation and Increasing Use in Electronics and Telecommunications

Retrieved on: 
Friday, October 13, 2023
Benchmark, Massachusetts Institute of Technology School of Engineering, Acquisition, Organization, USD, TDK, University of New York, Tirana, Global Reach, Electronics, FMC Corporation, MIT, CT Corporation, COVID-19, Agriculture, CTS, Texas Instruments, Ferro Corporation, Customer insight, Morgan Advanced Materials, Telecommunications, CeramTec, Geography, PTC, Country, Electricity, Health, Kyocera, University, SCO Forum, MLCC, Rohm, Sale, Gesellschaft mit beschränkter Haftung, Miniature Sensor Technology Integration-3, Retail, Iron ore, Ceramic, Video game, Consumer electronics, Growth

This growth trajectory is set to continue, with the ferroelectric materials market forecasted to reach $3.92 billion in 2027, maintaining a CAGR of 8.2%.

Key Points: 
  • This growth trajectory is set to continue, with the ferroelectric materials market forecasted to reach $3.92 billion in 2027, maintaining a CAGR of 8.2%.
  • This ferroelectric materials market research report is part of a comprehensive series of reports, offering statistics on the ferroelectric materials market, including global market size, regional market shares, competitor insights, detailed market segments, trends, opportunities, and all the necessary data to excel in the ferroelectric materials industry.
  • A prominent trend in the ferroelectric materials market is product innovation, with major companies actively pursuing innovations to maintain their market positions.
  • Global Ferroelectric Materials Market, Segmentation By End Use Industry, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

Global Marine Audio Market Poised for Growth, Reaching $1.84 Billion in 2023, Driven by Booming Recreational Boating Industry

Retrieved on: 
Friday, October 13, 2023
Benchmark, Sony, COVID-19, Agriculture, Harman International, Customer insight, Country, Original equipment manufacturer, Global Reach, Coronavirus, Garmin, Music, MTX Audio, Kenwood Corporation, Greater Farallones National Marine Sanctuary, Crestron Electronics, JBL, JL Audio, Electronics, Sale, Pioneer Corporation, Water, Cassette tape, Marketing, Video game, Fishing, West Marine, Growth, Paradigm

The global marine audio market is poised for steady growth, with projections indicating an increase from $1.81 billion in 2022 to $1.84 billion in 2023, reflecting a compound annual growth rate (CAGR) of 1.7%.

Key Points: 
  • The global marine audio market is poised for steady growth, with projections indicating an increase from $1.81 billion in 2022 to $1.84 billion in 2023, reflecting a compound annual growth rate (CAGR) of 1.7%.
  • This growth trend is set to continue, with the marine audio market forecasted to reach $1.95 billion by 2027, maintaining a CAGR of 1.5%.
  • The expanding recreational boating industry is anticipated to drive the growth of the marine audio market.
  • The marine audio market encompasses revenues generated by entities offering high-quality sound, splash-proof, corrosion-resistant, UV-resistant, and multi-zone audio solutions for marine environments.

Spay and Neuter Market Expected to Reach $2.24 Billion in 2023 with 5.8% CAGR: A Growing Trend in Pet Ownership Drives Demand

Retrieved on: 
Thursday, October 12, 2023
Ethos, Benchmark, HPM, Anicura, COVID-19, Hospital, Agriculture, Customer insight, Cat, Uterus, Global Insight, Country, Animal, Tubing (recreation), Pet, VCA Animal Hospitals, Growth, Virbac, Dog, Reproduction, Hysterectomy, Orchiectomy, Pet industry, Veterinary medicine, Cryptocurrency, Retail, Video game, Birth control

DUBLIN, Oct. 12, 2023 /PRNewswire/ -- The "Spay And Neuter Global Market Report 2023" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • DUBLIN, Oct. 12, 2023 /PRNewswire/ -- The "Spay And Neuter Global Market Report 2023" report has been added to ResearchAndMarkets.com's offering.
  • This growth is poised to continue, with the spay and neuter market anticipated to reach $2.6 billion in 2027, sustaining a CAGR of 4.7%.
  • The spay and neuter market research report offers comprehensive statistics, including global market size, regional shares, and competitor insights.
  • The growing trend of pet adoption is expected to drive spay and neuter market growth.

ixlayer Enhances At-Home Diagnostic Health Testing Platform with Cutting-Edge AI & Data Visualization

Retrieved on: 
Tuesday, October 10, 2023
Health, Pharmacy, Intelligence, Economics, Data, Operational excellence, Artificial intelligence, Collection, Natural language processing, Marketing, NLP, SAN, Health equity, ROI, Customer insight, Patient, Medical device, Pharmaceutical industry

SAN FRANCISCO, Oct. 10, 2023 /PRNewswire/ -- ixlayer, the leading provider of cloud-based platforms empowering diagnostic laboratory testing for greater operational efficiency, patient access, and improved outcomes, today announced the launch of its new data visualization solution. The powerful new module enhances ixlayer's existing analytics with fully customizable business intelligence dashboard reporting that delivers actionable, real-time insights into the performance of at-home diagnostic testing programs throughout the entire patient journey.

Key Points: 
  • SAN FRANCISCO, Oct. 10, 2023 /PRNewswire/ -- ixlayer , the leading provider of cloud-based platforms empowering diagnostic laboratory testing for greater operational efficiency, patient access, and improved outcomes, today announced the launch of its new data visualization solution.
  • The powerful new module enhances ixlayer's existing analytics with fully customizable business intelligence dashboard reporting that delivers actionable, real-time insights into the performance of at-home diagnostic testing programs throughout the entire patient journey.
  • "This comprehensive data visualization solution provides a more insightful analysis of testing performance data, empowering health plans, retailers, and biopharma organizations to monitor and manage progress in real-time effectively.
  • "Home diagnostic testing can be a high-value way for pharma companies, retail pharmacies, and health plans alike to get closer to patients," added Yu.

Rising Healthcare Expenditures Propel Ulcerative Colitis Market - Expected to Surpass $8.86 Billion by 2027

Retrieved on: 
Monday, September 18, 2023
Benchmark, Ulcerative colitis, Global Insight, Abbott Laboratories, Coronavirus, Agriculture, Compound annual growth rate, Growth, Customer insight, AbbVie, Retail

DUBLIN, Sept. 18, 2023 /PRNewswire/ -- The global ulcerative colitis market is set to experience robust expansion, with a projected growth from $6.35 billion in 2022 to $6.84 billion in 2023, representing a Compound Annual Growth Rate (CAGR) of 7.7%. This upward trajectory is expected to continue, reaching $8.86 billion by 2027 at a CAGR of 6.7%.

Key Points: 
  • The "Ulcerative Colitis Global Market Report 2023" report has been added to ResearchAndMarkets.com's offering.
  • DUBLIN, Sept. 18, 2023 /PRNewswire/ -- The global ulcerative colitis market is set to experience robust expansion, with a projected growth from $6.35 billion in 2022 to $6.84 billion in 2023, representing a Compound Annual Growth Rate (CAGR) of 7.7%.
  • This upward trajectory is expected to continue, reaching $8.86 billion by 2027 at a CAGR of 6.7%.
  • Geo-Political Considerations: Assess the Russia-Ukraine war's effects on agriculture, energy, and mineral commodity supply and its indirect impact on the market.