Business process outsourcing in the Philippines

WilsonHCG named No. 1 global RPO provider in HRO Today’s 2023 RPO Baker’s Dozen List

Retrieved on: 
Wednesday, September 20, 2023
Workforce, RPO, HRO, Business process outsourcing in the Philippines, Orientation, Sales

1 Recruitment Process Outsourcing (RPO) provider in HRO Today’s 2023 Baker’s Dozen List.

Key Points: 
  • 1 Recruitment Process Outsourcing (RPO) provider in HRO Today’s 2023 Baker’s Dozen List.
  • The longest-standing customer satisfaction survey in the RPO industry, HRO Today’s Baker’s Dozen List is designed to highlight the world’s top RPO providers and lends transparency into the RPO partnerships that are most impactful.
  • 1 in the Baker’s Dozen List,” said John Wilson , CEO at WilsonHCG.
  • Visit the HRO Today website here to find more information about the Baker’s Dozen List.

VCC Live Adds Looker Studio Integration to Enhance BI Capabilities for Contact Centers

Retrieved on: 
Monday, August 14, 2023
Cloud, Most, Business process outsourcing in the Philippines, Looker Studio, CCAA, HubSpot, Communication, BPO, Business process, Salesforce, Mobile phone, Sales, Video game, Looker

Budapest, Hungary--(Newsfile Corp. - August 14, 2023) - VCC Live, a leader in cloud contact center software, is delighted to announce its latest integration with Looker Studio that opens new BI possibilities for contact centers around the world.

Key Points: 
  • Budapest, Hungary--(Newsfile Corp. - August 14, 2023) - VCC Live, a leader in cloud contact center software, is delighted to announce its latest integration with Looker Studio that opens new BI possibilities for contact centers around the world.
  • Looker Studio is Google's business intelligence (BI) tool that helps users to explore and visualize data from multiple sources.
  • Through integration with VCC Live, users can convert huge volumes of contact center data into powerful and unique insights.
  • While VCC Live maintains its own reporting suite – enabling a comprehensive, real-time view into contact center activities – the Looker integration complements this with wide-scale data centralization.

ANNE BIBB JOINS FAST-GROWING ETHOS SUPPORT AS CHIEF OPERATING OFFICER

Retrieved on: 
Tuesday, August 8, 2023
Ethos, Business process outsourcing in the Philippines, Workplace, Remote, CX, Multimedia, Unexpected, Acquisition, EX, BPO, Knowledge, Growth, Entrepreneurship, Outsourcing, Business process, Management, Bibb

AUSTIN, Texas, Aug. 8, 2023 /PRNewswire/ -- Ethos Support, a rapidly growing provider of outsourcing customer support services, is proud to announce the appointment of Anne Bibb as Co-Founder and Chief Operating Officer (COO) to their startup organization. With over two decades of experience in the Business Process Outsourcing (BPO) industry, Anne brings a wealth of knowledge and expertise to Ethos Support, positioning the global company for continued growth and success. 

Key Points: 
  • AUSTIN, Texas, Aug. 8, 2023 /PRNewswire/ -- Ethos Support , a rapidly growing provider of outsourcing customer support services, is proud to announce the appointment of Anne Bibb as Co-Founder and Chief Operating Officer (COO) to their startup organization.
  • With over two decades of experience in the Business Process Outsourcing (BPO) industry, Anne brings a wealth of knowledge and expertise to Ethos Support, positioning the global company for continued growth and success.
  • Bibb expressed enthusiasm regarding her decision to join Ethos Support as co-founder, sharing, "I am thrilled to be part of Ethos Support's rapid ascent and contribute to its growth as COO.
  • Blair Wilen, Co-Founder and CEO of Ethos Support, celebrated Bibb's appointment by sharing, "We are thrilled to welcome Anne Bibb to the Ethos Team as COO.

Global Healthcare BPO Market to Witness Substantial Growth by 2030, Driven by Rising Adoption of Healthcare IT Solutions and Outsourcing Trends - ResearchAndMarkets.com

Retrieved on: 
Friday, July 21, 2023
Health, Other Health, Business process outsourcing in the Philippines, India Brand Equity Foundation, Freedom of Establishment and Freedom to Provide Services in the European Union, Investment, Geography, BPO, Optum, Growth, Conditional sentence, Diversified Pharmaceutical Services, CPO, Health care, Pharmaceutical industry

The global healthcare BPO (business process outsourcing) market is expected to experience significant growth in the coming years, according to a new report by ResearchAndMarkets.com.

Key Points: 
  • The global healthcare BPO (business process outsourcing) market is expected to experience significant growth in the coming years, according to a new report by ResearchAndMarkets.com.
  • Healthcare BPO involves hiring external contractors to handle non-clinical and non-core activities of healthcare organizations, leading to improved patient care, cost reduction, and expanded services.
  • Profiles of key players in the global healthcare BPO market are included, featuring company highlights, product portfolios, financial performance, and strategies.
  • The healthcare BPO market is segmented based on payer service, provider service, pharmaceutical service, and geography.

Humach Appoints CX Veteran Paulo Silva as Chief Revenue Officer

Retrieved on: 
Thursday, July 20, 2023
Technology, Mobile, Wireless, Professional Services, Small Business, Software, Networks, Hardware, Data Management, Artificial Intelligence, Human, Travel, Dell, Education, Digital, Business process outsourcing in the Philippines, CX, Multimedia, Automation, Microsoft, Xerox, Philosophy, Artificial intelligence, AI, Business process, Theretra alorica, Sales

Humach (humans + machines), a CX contact center solution provider that combines live agents, managed services, and AI (Artificial Intelligence) to create exceptional customer experiences, announced that Paulo Silva has joined its executive leadership team as Chief Revenue Officer (CRO.)

Key Points: 
  • Humach (humans + machines), a CX contact center solution provider that combines live agents, managed services, and AI (Artificial Intelligence) to create exceptional customer experiences, announced that Paulo Silva has joined its executive leadership team as Chief Revenue Officer (CRO.)
  • Silva will oversee the organization’s global sales, vertical market, and channel organizations as Humach scales to respond to market demand for increased AI and Automation in customer service and revenue generating call centers.
  • "They have successfully deciphered the formula of employing technology precisely, when necessary, while leveraging human expertise when automation isn't required.
  • The opportunity to apply that vision to help clients create new paths to revenue and efficiencies for our clients is why I joined.”

ibex to Ring NASDAQ Closing Bell on May 1, 2023

Retrieved on: 
Thursday, April 27, 2023
Business process outsourcing in the Philippines, IPO, CX, EST, EBITDA, BPO, Ibex, Business process, Cryptocurrency, Anne E. DeChant

WASHINGTON, April 27, 2023 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Bob Dechant, Chief Executive Officer of ibex, and members of the ibex Board of Directors and Executive Leadership Team will ring the NASDAQ Closing Bell on Monday, May 1 at 4:00 p.m. EST.

Key Points: 
  • WASHINGTON, April 27, 2023 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Bob Dechant, Chief Executive Officer of ibex, and members of the ibex Board of Directors and Executive Leadership Team will ring the NASDAQ Closing Bell on Monday, May 1 at 4:00 p.m. EST.
  • ibex is celebrating its more than two years as a publicly-traded company on NASDAQ.
  • “We are honored to ring the closing bell on May 1 and celebrate ibex’s outstanding performance since its initial public listing on NASDAQ on August 7, 2020,” said Dechant.
  • ibex has reached an inflection point, and we are thrilled with our trajectory.”
    The Closing Bell ceremony will be broadcast live from the Nasdaq MarketSite Tower in New York City.

Business Processes Outsourcing Global Market Report 2023: Growing Use of Cloud Computing and Increasing Demand for the Adoption of Robotic Process Automation to Drive Sector

Retrieved on: 
Friday, April 7, 2023
Benchmark, Banking BPO services, Insurance, Human resources, Communication, PESTEL, Health, Information technology, Teleperformance, Concentrix, ADP, Coronavirus, Demography, Service provider, University of Finance and Administration, Business, Service, Business process outsourcing in the Philippines, Intelligence, NAICS, Create, Research, Customer, Social media, DXC Technology, Conduent, Abbreviation, TCS, Cloud computing, Administration, HCLTech, HRO, Investment, CRM, BPO, Paychex, Growth, BFSI, Hutchison Asia Telecom Group, Accenture, Automation, Geography, Fine chemical, Sales, Retail, Semiconductor, Marketing, Video game, Risk management, Telecom, Health care

Going forward, growing use of cloud computing and increasing demand for the adoption of robotic process automation will drive the market growth.

Key Points: 
  • Going forward, growing use of cloud computing and increasing demand for the adoption of robotic process automation will drive the market growth.
  • The IT & telecom market was the largest segment of the business processes outsourcing market segmented by end-use industry, accounting for 34.0% of the total in 2022.
  • The business processes outsourcing market is segmented by automation type into automated BPO services and non-automated BPO services.
  • The automated BPO services market was the largest segment of the business processes outsourcing market segmented by automation type, accounting for 54.9% of the total in 2022.

Robotic Process Automation Market Worth $30,850.0 Million by 2030: Grand View Research, Inc.

Retrieved on: 
Tuesday, March 7, 2023
Cloud, Forecasting, SAN, Business process outsourcing in the Philippines, Application, RPA, Growth, USD, Environment, Deployment, BPO, Business process, Organization, Automation, COVID-19, UiPath, Retail

The rise in demand for lower operating costs is among the major accelerating factors for the growth of the robotic process automation market.

Key Points: 
  • The rise in demand for lower operating costs is among the major accelerating factors for the growth of the robotic process automation market.
  • This growth is attributed to the rising demand for automation in the Business Process Outsourcing (BPO) sector in the region.
  • Read 100-page market research report, " Robotic Process Automation Market Size, Share & Trends Analysis Report By Type, By Application, By Deployment, By Organization, By Region, And Segment Forecasts, 2023 - 2030 ", published by Grand View Research.
  • Grand View Research has segmented the global robotic process automation market based on type, deployment, organization, application, and region:
    Robotic Process Automation Market - Type Outlook (Revenue; USD Million, 2018 - 2030)

Robotic Process Automation Market Worth $30,850.0 Million by 2030: Grand View Research, Inc.

Retrieved on: 
Tuesday, March 7, 2023
Cloud, Forecasting, SAN, Business process outsourcing in the Philippines, Application, RPA, Growth, USD, Environment, Deployment, BPO, Business process, Organization, Automation, COVID-19, UiPath, Retail

The rise in demand for lower operating costs is among the major accelerating factors for the growth of the robotic process automation market.

Key Points: 
  • The rise in demand for lower operating costs is among the major accelerating factors for the growth of the robotic process automation market.
  • This growth is attributed to the rising demand for automation in the Business Process Outsourcing (BPO) sector in the region.
  • Read 100-page market research report, " Robotic Process Automation Market Size, Share & Trends Analysis Report By Type, By Application, By Deployment, By Organization, By Region, And Segment Forecasts, 2023 - 2030 ", published by Grand View Research.
  • Grand View Research has segmented the global robotic process automation market based on type, deployment, organization, application, and region:
    Robotic Process Automation Market - Type Outlook (Revenue; USD Million, 2018 - 2030)

[UPDATE] ProcessMaker Appoints Alex George Chief Product & Technology Officer

Retrieved on: 
Wednesday, March 1, 2023
Emplifi, Knowledge, The Economist, SRM, Software as a service, Smartphone, Business process, Social media analytics, Social media measurement, Cool, Hyundai Gamma engine, Recognition, Social media, BPO, IGATE, Business process outsourcing in the Philippines, Patent, Strategic planning, Growth, Gartner, Management

Durham, NC, March 01, 2023 (GLOBE NEWSWIRE) -- ProcessMaker, a leading low-code workflow automation platform, is pleased to announce the appointment of Alex George as the new Chief Product & Technology Officer for its product and engineering teams.

Key Points: 
  • Durham, NC, March 01, 2023 (GLOBE NEWSWIRE) -- ProcessMaker, a leading low-code workflow automation platform, is pleased to announce the appointment of Alex George as the new Chief Product & Technology Officer for its product and engineering teams.
  • In his new role, George will be responsible for shaping the product roadmap and vision for the ProcessMaker platform and leading its product and engineering teams.
  • "We are thrilled to welcome Alex to the ProcessMaker team," said Brian Reale, CEO of ProcessMaker.
  • Prior to joining ProcessMaker, George served as President and Chief Product Officer at Emplifi, responsible for product-led growth, strategic planning, and design thinking.