National Research Corporation

Mercy Takes Steps to Build New Medical Campus in Wentzville

Retrieved on: 
Friday, April 5, 2024
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Mercy intends to expand its model of affordable health care to the tri-county area in the years to come.

Key Points: 
  • Mercy intends to expand its model of affordable health care to the tri-county area in the years to come.
  • Our data shows us many Mercy patients travel, sometimes more than an hour, from Lincoln and Warren counties into St. Louis County.
  • This investment will create jobs and significantly enhance health care services in this area, positioning Wentzville as a regional destination for health care," said Wentzville Mayor Nick Guccione.
  • "We welcome Mercy to Wentzville, confident that it will help meet our growing health care needs and contribute to our area's vitality."

Veteran Patient Experience Executive Jennifer Baron Joins NRC Health as Its First Chief Experience Officer

Retrieved on: 
Tuesday, April 2, 2024
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NRC Health, a recognized leader providing solutions and data driven insights for improving health care experiences, announced today the appointment of Jennifer Baron as the organization’s first chief experience officer.

Key Points: 
  • NRC Health, a recognized leader providing solutions and data driven insights for improving health care experiences, announced today the appointment of Jennifer Baron as the organization’s first chief experience officer.
  • View the full release here: https://www.businesswire.com/news/home/20240402975173/en/
    “For health systems, ensuring an excellent patient experience is a core component of providing quality care and services,” says Baron.
  • Baron – a veteran health system experience executive and advocate for centering patient and employee voices – has a keen understanding of both the challenges and opportunities for health systems in delivering quality patient experiences.
  • Baron joins NRC Health from UC Davis Health, where she served as chief experience officer since 2020.

Mercy Announces Plans to Bring Children's Mercy Kansas City to Springfield

Retrieved on: 
Tuesday, March 19, 2024
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SPRINGFIELD, Mo. , March 19, 2024 /PRNewswire/ -- After years of searching for a sustainable way to enhance pediatric care in southwest Missouri, Mercy is excited to announce plans to bring Children's Mercy Kansas City to town.

Key Points: 
  • , March 19, 2024 /PRNewswire/ -- After years of searching for a sustainable way to enhance pediatric care in southwest Missouri, Mercy is excited to announce plans to bring Children's Mercy Kansas City to town.
  • After a request for proposal period, several hospitals were in the running, including Children's Mercy Kansas City.
  • As part of the evaluation process, Mercy's leadership team visited several health care organizations during the past year, including Children's Mercy Kansas City.
  • They are set to bring that level of care to Springfield, and we are excited to welcome them, especially since so many in our community already utilize Children's Mercy Kansas City."

Mercy Names Michael Englehart to Lead Cardiovascular Services

Retrieved on: 
Monday, March 4, 2024
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ST. LOUIS, March 4, 2024 /PRNewswire/ -- Michael Englehart has been named president of cardiovascular services across Mercy, the final service line president announced in six specialty service areas.

Key Points: 
  • ST. LOUIS, March 4, 2024 /PRNewswire/ -- Michael Englehart has been named president of cardiovascular services across Mercy, the final service line president announced in six specialty service areas.
  • "We have been very deliberate about finding the best people to lead our specialty services across Mercy's large footprint, and Michael completes our team," said Dr. Jeff Ciaramita , Mercy president of specialty service lines.
  • "It's critical to have the right people leading these foundational services so we provide the best care possible.
  • I am eager to contribute to establishing a solid foundation for its continued success, specifically in cardiovascular services."

Mercy's Day of Service Benefits Communities, Honors Sister of Mercy

Retrieved on: 
Friday, March 1, 2024
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ST. LOUIS, March 1, 2024 /PRNewswire/ -- Mercy's Day of Service pays tribute to Sister Mary Roch Rocklage, an icon in health care who relentlessly served and was known for her can-do spirit.

Key Points: 
  • This year's service week will be March 4-8 across every community Mercy serves in Arkansas, Kansas, Missouri and Oklahoma.
  • The day of service was first established in 2023 in honor of Sister Roch, a Sister of Mercy and the first president and CEO of the Mercy system, who passed away in 2022.
  • Aundria Goree, Mercy's executive director of community health, said community health leaders across the entire Mercy system worked to coordinate hundreds of opportunities for Mercy co-workers.
  • "Sister Roch's life is a legacy of service, and with 50,000 Mercy co-workers, we have the opportunity to make an impact in the communities where we live."

Mercy Launches "Joy" Chatbot to Revolutionize Employee Benefits Access

Retrieved on: 
Thursday, February 22, 2024
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ST. LOUIS, Feb. 22, 2024 /PRNewswire/ -- Mercy, a leader in health care innovation, introduces "Joy," a groundbreaking chatbot that transforms how co-workers access information about their benefits. Developed as part of Mercy's collaboration with Microsoft, Joy leverages cutting-edge generative artificial intelligence technology that acts as a super-smart assistant.

Key Points: 
  • ST. LOUIS, Feb. 22, 2024 /PRNewswire/ -- Mercy, a leader in health care innovation, introduces "Joy," a groundbreaking chatbot that transforms how co-workers access information about their benefits.
  • "Joy addresses a long-standing challenge faced by our co-workers," said Kerry Bommarito, Mercy vice president of enterprise data science.
  • "Before Joy, navigating through tens or even hundreds of documents on our intranet for benefits information was time consuming and complicated.
  • In fiscal year 2023 alone, Mercy provided more than half a billion dollars of free care and other community benefits, including traditional charity care and unreimbursed Medicaid.

National Research Corporation Announces Fourth Quarter and Calendar Year 2023 Results

Retrieved on: 
Tuesday, February 13, 2024
Medical Supplies, Health, Hospitals, Practice Management, Other Health, Managed Care, General Health, Caregiver, Corporate title, AI, National Research Corporation, PX, Culture, Growth, Accounting, Patient, EX, CX, NRC, Pharmaceutical industry

National Research Corporation, dba NRC Health, (NASDAQ:NRC) today announced results for the fourth quarter 2023.

Key Points: 
  • National Research Corporation, dba NRC Health, (NASDAQ:NRC) today announced results for the fourth quarter 2023.
  • Michael Hays, Chief Executive Officer, commented: “We’re pleased to start 2024 with momentum from another consecutive quarter of growth in new sales and operating margin.
  • We expect to roll out new Market Experience, PX, CX, and EX products regularly over the coming year and beyond.
  • A live simulcast of National Research Corporation’s 2023 fourth quarter conference call will be available online at https://events.q4inc.com/attendee/823574505 February 14, 2024, beginning at 11:00 a.m. Eastern time.

NRC Health Expands Leadership Team to Accelerate Innovation, Meet Growing Demand for Insights and Solutions

Retrieved on: 
Thursday, February 1, 2024
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NRC Health, the leading provider of human-centered healthcare solutions and data-driven insights, is elevating its leadership team with the appointment of four executive-officer positions.

Key Points: 
  • NRC Health, the leading provider of human-centered healthcare solutions and data-driven insights, is elevating its leadership team with the appointment of four executive-officer positions.
  • The strategic move will allow NRC Health to accelerate innovation while continuing to provide exceptional customer experiences to its partners.
  • Christophe Louvion brings decades of executive leadership skills to his role as Chief Product and Technology Officer at NRC Health.
  • During his career, he has held consulting and leadership positions at Practicing Excellence, NRC Health, Connect, AEGON, and the Gallup Organization.

National Research Corporation to Broadcast Its Fourth Quarter and Year-end 2023 Conference Call Live on the Internet

Retrieved on: 
Thursday, February 1, 2024
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National Research Corporation (NASDAQ:NRC) today announced that it will provide an online web simulcast of its 2023 fourth quarter and year-end earnings conference call on Wednesday, February 14, 2024.

Key Points: 
  • National Research Corporation (NASDAQ:NRC) today announced that it will provide an online web simulcast of its 2023 fourth quarter and year-end earnings conference call on Wednesday, February 14, 2024.
  • The Company’s results for the 2023 fourth quarter will be released after the close of the market on Tuesday, February 13, 2024.
  • The live broadcast of National Research Corporation’s conference call will begin at 11:00 a.m. Eastern Time on February 14, 2024.
  • A 30-day online replay will be available approximately one hour following the conclusion of the live broadcast.

Yuma Regional Medical Center Selects NRC Health as New Patient Experience Partner

Retrieved on: 
Wednesday, January 31, 2024
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Yuma Regional Medical Center (YRMC) has selected NRC Health, a nationally-recognized leader in patient experience improvement, to be its partner in building Human Understanding® across its network through humanized healthcare solutions and data-driven insights to empower YRMC’s primary value of “Patients Come First.” A leading not-for-profit hospital, YRMC serves residents and visitors of Yuma, Arizona, and surrounding areas.

Key Points: 
  • Yuma Regional Medical Center (YRMC) has selected NRC Health, a nationally-recognized leader in patient experience improvement, to be its partner in building Human Understanding® across its network through humanized healthcare solutions and data-driven insights to empower YRMC’s primary value of “Patients Come First.” A leading not-for-profit hospital, YRMC serves residents and visitors of Yuma, Arizona, and surrounding areas.
  • “It’s the focus on those moments and that relational aspect of healthcare as opposed to the hyperfocus on data and on that kind of digital performance perspective,” said Joan Cox, Chief Experience Officer at Yuma Regional Medical Center.
  • “We are thrilled to welcome YRMC to the NRC Health family,” said Helen Hrdy, Chief Customer Officer at NRC Health.
  • “We look forward to a strong partnership that supports this organization in taking its patient experience to the next level with a human-centered approach.”