Alida Brings Deeper AI, Analytics, and CXM Integrations to Fall 2021 Product Release
Alida, a visionary leader in Total Experience Management (TXM), today delivered its Fall 2021 product release .
- Alida, a visionary leader in Total Experience Management (TXM), today delivered its Fall 2021 product release .
- Alida brings new capabilities in customer experience (CX), employee experience (EX), product experience (PX), and brand experience (BX).
- New product features include AI-driven text analytics and dashboards, improvement to administrative tasks for Alida Touchpoint users, and easier integration into 100s of third party customer systems.
- View the full release here: https://www.businesswire.com/news/home/20211026005373/en/
Todays release builds on our market-leading Customer Experience Management (CXM) products and services, said Riaz Raihan, President of Products & Engineering at Alida.