Montefiore's Discharge Lounge Enhances Patient Satisfaction, While Saving 10,000+ Bed Hours
BRONX, N.Y., Aug. 3, 2023 /PRNewswire/ -- Endless call bells, telephone rings and conversations around the clock are all to be expected during a hospital stay. Akin to an airport, a serene space like a VIP lounge, represents calm in the middle of a storm. By creating a peaceful space overseen by certified nurse assistants (CNA), patients can have enhanced experiences at the end of their stay. At Montefiore's Henry and Lucy Moses Division, its lounge also frees beds up more quickly, in-turn, reducing wait times for incoming patients. Due exclusively to the discharge lounge, Montefiore has hit a milestone of 10,000 bed hours saved. That equates to 56 additional inpatient beds.
- Akin to an airport, a serene space like a VIP lounge, represents calm in the middle of a storm.
- At Montefiore's Henry and Lucy Moses Division, its lounge also frees beds up more quickly, in-turn, reducing wait times for incoming patients.
- Due exclusively to the discharge lounge, Montefiore has hit a milestone of 10,000 bed hours saved.
- These same CNAs, or discharge lounge coordinators, who first greet the patients, escort them to their vehicles when leaving the hospital.