Onit's Commercial Portfolio Debuts 2023 Customer Stewardship Report Highlighting Increased Product and Services Investment, Strong Customer Impact
HOUSTON, Feb. 1, 2024 /PRNewswire/ -- Onit, the leading provider of legal workflow solutions, today announced its 2023 Customer Stewardship Report, detailing significant milestones that its commercial portfolio, which includes SimpleLegal for Enterprise Legal Management (ELM) and ContractWorks for Contract Lifecycle Management (CLM), has achieved over the past year. Highlights from 2023 include 103 product releases, a deeper investment in customer experience initiatives by delivering additional service options, and improved results and time savings for customers through artificial intelligence and machine learning.
- "We're excited about the progress we've made over the past year," said Melanie Shafer, Senior Vice President, Customer Experience.
- Onit's commercial business, focused on servicing the mid-market segment, continuously invests in growing its product capabilities and services.
- The commercial portfolio is well known for its ease of use, scalability, and success in delivering value quickly - just 95 days to value for customers after purchase.
- "In 2024, Onit's commercial customers can look forward to additional investments," stated Mark Weidick, President, Onit Commercial Business.