Columbia Gas of Massachusetts

TC Energy partners with Global Infrastructure Partners through $5.2 billion sale of a 40 per cent equity interest in Columbia Gas and Columbia Gulf

Retrieved on: 
Monday, July 24, 2023

Columbia Gas and Columbia Gulf will be held in a new joint venture partnership with Global Infrastructure Partners (GIP).

Key Points: 
  • Columbia Gas and Columbia Gulf will be held in a new joint venture partnership with Global Infrastructure Partners (GIP).
  • TC Energy will continue to operate the systems, focusing on maximizing value through safe operations, reliability of service and operational excellence.
  • TC Energy and GIP will jointly invest in annual maintenance, modernization and sanctioned growth capital to further enhance system capacity and reliability.
  • CPHC represents the entity through which TC Energy and GIP will each hold their equity interest.

NiSource Joins NAESAD To Secure Critical Infrastructure Software

Retrieved on: 
Tuesday, April 11, 2023

ORLANDO, Fla., April 11, 2023 /PRNewswire/ -- Natural gas and electric company NiSource (NYSE: NI) today became the latest investor-owned utility to join the North American Energy Security Assurance Database (NAESAD). Through NAESAD, NiSource, American Electric Power (AEP), Avangrid, and Fortress Information Security securely share the latest essential information on software products managing mission-critical applications for the U.S. energy industry.

Key Points: 
  • NAESAD will provide the energy industry with a comprehensive Software Bill of Materials (SBOM) repository for every vendor.
  • In close collaboration with forward-looking software providers, NAESAD enables critical infrastructure companies to identify, triage, and remediate the most impactful and destructive risks.
  • "SBOMs are an important tool in our work to secure our most critical assets," said Carla Donev, NiSource Vice President of Infrastructure and Chief Information Security Officer.
  • NiSource joins NAESAD less than one month after the White House unveiled its 2023 National Cybersecurity Strategy earlier this month.

NiSource companies launch chatbots and live chat to provide an improved customer experience

Retrieved on: 
Wednesday, June 29, 2022

MERRILLVILLE, Ind., June 29, 2022 /PRNewswire/ -- NiSource Inc. (NYSE: NI), one of the largest fully-regulated utility companies in the United States, is announcing the launch of chatbots and live chat technologies by its operating companies. The chatbots and live chat are available on the Columbia Gas and NIPSCO websites and on their mobile apps.

Key Points: 
  • The chatbots and live chat are available on the Columbia Gas and NIPSCO websites and on their mobile apps.
  • While chatbots function through artificial intelligence, live chat connects customers with a live customer service representative through the Customer Care Center.
  • "At NiSource, we are dedicated to providing an enhanced and effortless experience for our customers," said Jennifer Montague, senior vice president and chief customer officer at NiSource.
  • The chatbots and live chat give them the ability to engage with us in the channel of their choice at their convenience."

NiSource Companies Launch Mobile Apps to Enhance Customer Experience

Retrieved on: 
Tuesday, September 21, 2021

MERRILLVILLE, Ind., Sept. 21, 2021 /PRNewswire/ -- NiSource, one of the largest fully-regulated utility companies in the United States, is excited to announce the launch of the Columbia Gas and NIPSCO mobile apps by its operating companies.

Key Points: 
  • MERRILLVILLE, Ind., Sept. 21, 2021 /PRNewswire/ -- NiSource, one of the largest fully-regulated utility companies in the United States, is excited to announce the launch of the Columbia Gas and NIPSCO mobile apps by its operating companies.
  • The mobile apps also include the newly released start, stop and move service feature.
  • "The customer experience is at the heart of what we do at NiSource and our customers have continually asked for more options to handle their needs," said Jennifer Montague, senior vice president and chief customer officer at NiSource.
  • "The mobile apps offer another channel for customers to conveniently pay their bill and handle routine transactions."

Eversource to Acquire Columbia Gas of Massachusetts Assets for $1.1 Billion

Retrieved on: 
Wednesday, February 26, 2020

Eversource Energy (NYSE: ES) today announced that it has reached an agreement to purchase the Massachusetts natural gas assets of Columbia Gas for $1.1 billion from NiSource.

Key Points: 
  • Eversource Energy (NYSE: ES) today announced that it has reached an agreement to purchase the Massachusetts natural gas assets of Columbia Gas for $1.1 billion from NiSource.
  • The acquisition will bring Columbia Gas operations in Massachusetts under local ownership by the largest energy company in New England.
  • View the full release here: https://www.businesswire.com/news/home/20200226006021/en/
    Columbia Gas currently serves 330,000 natural gas customers in more than 60 communities in Massachusetts.
  • Many communities that Columbia Gas serves with natural gas already receive electric service from Eversource.

NiSource Appoints Nick Stavropoulos, Veteran Gas Industry Executive, to Lead Safety Efforts for Columbia Gas of Massachusetts

Retrieved on: 
Wednesday, October 16, 2019

Stavropoulos will serve as Chief Safety Advisor for Columbia Gas of Massachusetts, and will report directly to Joe Hamrock, Chief Executive Officer and President of NiSource.

Key Points: 
  • Stavropoulos will serve as Chief Safety Advisor for Columbia Gas of Massachusetts, and will report directly to Joe Hamrock, Chief Executive Officer and President of NiSource.
  • Stavropoulos will be based in Massachusetts and will advise on all operational safety strategy and planning statewide.
  • As a senior safety expert, he will also engage regularly with external audiences as the company executes on its safety priorities across the state.
  • Columbia Gas of Massachusetts delivers clean, affordable and efficient natural gas to over 320,000 natural gas customers in southeastern Massachusetts, the greater Springfield area and the Merrimack Valley.

Columbia Gas Settles All Class Action Lawsuits for Merrimack Valley Incident

Retrieved on: 
Monday, July 29, 2019

This settlement stems from a voluntary mediation process, covering multiple class action lawsuits, in which all parties engaged in good faith negotiations over several months.

Key Points: 
  • This settlement stems from a voluntary mediation process, covering multiple class action lawsuits, in which all parties engaged in good faith negotiations over several months.
  • More specifically, the company and the proposed class of plaintiffs have entered into an Agreement in Principle to resolve all class action litigation related to the gas event.
  • Examples of forward-looking statements in this press release include statements and expectations regarding the settlement of the class action lawsuits filed against Columbia Gas of Massachusetts and NiSource in connection with the gas incident on September 13, 2018.
  • About Columbia Gas of Massachusetts:
    More information about Columbia Gas recovery efforts to date can be found here: https://www.columbiagas.com/massachusetts/news-center
    Columbia Gas of Massachusetts delivers clean, affordable and efficient natural gas to over 320,000 natural gas customers in southeastern Massachusetts, the greater Springfield area and the Merrimack Valley.

EFI's Instant In-Store Rebate Solution Increases Rebate Program Participation By 166% for 8 Utilities

Retrieved on: 
Friday, February 8, 2019

The technology performed flawlessly in the field and increased program participation by 166%.

Key Points: 
  • The technology performed flawlessly in the field and increased program participation by 166%.
  • The E-Rebates program ran in Lowe's Home Improvement stores with eight Utilities in Massachusetts including Berkshire Gas, Blackstone Gas Company, Cape Light Compact, Columbia Gas of Massachusetts, Eversource, Liberty Utilities, National Grid and Unitil.
  • EFI has been providing Utility Branded Marketplaces and deploying Instant Rebate technology since 2001 and has products running Nationwide.
  • EFI leads the market of utility-branded instant rebate programs for utilities like Duke Energy, National Grid, Eversource, SoCalGas and Xcel Energy.

Columbia Gas Launches "Back-to-Business" Initiative, Improved Claims Process, To Enhance Support to Affected Businesses

Retrieved on: 
Wednesday, October 17, 2018

Our aim remains to provide prompt and ongoing assistance to businesses that need it, and get them back in business."

Key Points: 
  • Our aim remains to provide prompt and ongoing assistance to businesses that need it, and get them back in business."
  • While 80% of those businesses are currently open, Columbia Gas is working hard to help all impacted businesses serve their communities just as they did before the September 13th incident," said Pablo Vegas, Chief Restoration Officer for Columbia Gas.
  • Designated claims adjustors will be made available to provide concierge services to businesses in navigating the process.
  • Columbia Gas of Massachusetts delivers clean, affordable and efficient natural gas to over 320,000 natural gas customers in southeastern Massachusetts, the greater Springfield area and the Merrimack Valley.

Columbia Gas Announces Details on Streamlined 'House-Ready' Process for Greater Lawrence Area Customers

Retrieved on: 
Tuesday, October 9, 2018

LAWRENCE, Mass., Oct. 9, 2018 /PRNewswire/ -- Columbia Gas of Massachusetts, a unit ofNiSource Inc.(NYSE: NI), today announced updates to its plan to restore service to the Greater Lawrence area.

Key Points: 
  • LAWRENCE, Mass., Oct. 9, 2018 /PRNewswire/ -- Columbia Gas of Massachusetts, a unit ofNiSource Inc.(NYSE: NI), today announced updates to its plan to restore service to the Greater Lawrence area.
  • Customers can now track restoration projects in their neighborhoods on an interactive map launched on the Columbia Gas website this week.
  • Customers should make arrangements to have an adult home when their street is listed, understanding this process could take more than one day.
  • Columbia Gas of Massachusettsdelivers clean, affordable and efficient natural gas to over 320,000 natural gas customers in southeasternMassachusetts, the greaterSpringfieldarea and theMerrimack Valley.