Airtel & Amdocs Mark the Continued Success of their Highly Collaborative Engagement
Amdocs\xe2\x80\x99 zero-touch, self-healing operations enabled Airtel to dramatically improve their digital operations and end-user digital experience, including their call center performance.\nPradipt Kapoor, CIO, at Bharti Airtel, said: \xe2\x80\x9cWe, at Airtel, are obsessed with providing our customers with exceptional services.
- Amdocs\xe2\x80\x99 zero-touch, self-healing operations enabled Airtel to dramatically improve their digital operations and end-user digital experience, including their call center performance.\nPradipt Kapoor, CIO, at Bharti Airtel, said: \xe2\x80\x9cWe, at Airtel, are obsessed with providing our customers with exceptional services.
- By leveraging cutting edge AI-based solutions, Amdocs has contributed to significant improvement in the experience of our customers, resulting in a substantial reduction in call-center volumes.
- Amdocs and its 27,000 employees partner with the leading players in the communications and media industry, enabling next-generation experiences in 85 countries.
- Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.2 billion in fiscal 2020.