FAIR Health Initiative Reveals Value of Health Insurance Literacy Resources among Hispanics and Latinos
NEW YORK, July 14, 2022 /PRNewswire/ -- A campaign to promote a health insurance literacy app, FH Consumer Classroom, led to over 85,000 downloads and garnered positive attention from consumer survey respondents, who reported that the app was useful in learning about the healthcare system and insurance plans. These are among the findings reported in a new brief from the national, independent nonprofit FAIR Health. Entitled Advancing Health Insurance Literacy among Hispanic and Latino Communities: Lessons from FAIR Health's FH® LAUNCH (Learn, Access and Understand Navigation of Choices in Healthcare) Español Initiative, the brief reveals the findings of an initiative to advance health insurance literacy in Hispanic, Latino and Spanish-speaking young adults in the New York City metropolitan area. The initiative—called FH® LAUNCH Español and generously funded by The New York Community Trust (The Trust)—involved the dissemination of the FH Consumer Classroom mobile app, which is available for both iOS and Android.
- Through articles, videos, a glossary, resources and interactive puzzle games, users can learn about health insurance and how to navigate the healthcare system.
- FAIR Health assessed the utility and value of the app through informal interviews and feedback from a brief survey on the app.
- FAIR Health President Robin Gelburd stated, "FAIR Health gratefully acknowledges The Trust's support for this important initiative.
- It is dedicated to bringing transparency to healthcare costs and health insurance information through data products, consumer resources and health systems research support.