Do not call list

FTC Implements New Protections for Businesses Against Telemarketing Fraud and Affirms Protections Against AI-enabled Scam Calls

Retrieved on: 
Tuesday, April 2, 2024
Pernicious, Consumer protection, TSR, Federal Register, Federal Trade Commission, Register, Social media, Blog, News, Small business, Record, Do not call list, Commission, DNC, Technical support, Deception, Advertising, FTC

The Federal Trade Commission today announced a final rule extending telemarketing fraud protections to businesses and updating the rule’s recordkeeping requirements in light of developments in technology and the marketplace. The Commission also announced a proposed rule that would provide the agency with significant new tools to combat tech support scams. Both actions are part of the Commission’s current review of the Telemarketing Sales Rule (TSR), which includes the Do Not Call Registry (DNC) rules and provisions banning nearly all telemarketing robocalls to consumers.

Key Points: 


The Federal Trade Commission today announced a final rule extending telemarketing fraud protections to businesses and updating the rule’s recordkeeping requirements in light of developments in technology and the marketplace. The Commission also announced a proposed rule that would provide the agency with significant new tools to combat tech support scams.

  • Both actions are part of the Commission’s current review of the Telemarketing Sales Rule (TSR), which includes the Do Not Call Registry (DNC) rules and provisions banning nearly all telemarketing robocalls to consumers.
  • Importantly, the FTC also affirms the TSR’s prohibitions on robocalls using voice cloning technology.

The Current Regulatory Review


Both the final rulemaking and notice of proposed rulemaking announced today stem from the Commission’s regulatory review of the TSR and address public comments received as part of that review. In April 2022, the FTC proposed extending telemarketing protections to businesses and strengthening safeguards against other pernicious telemarking tactics plaguing consumers. The final rule announced today implements updates that:

The Tech Support Notice of Proposed Rulemaking

  • The notice of proposed rulemaking announced today proposes amending the TSR to extend its coverage to inbound telemarketing calls involving technical support services.
  • The proposed amendment is needed due to the widespread deception and consumer injury caused by tech support scams, including those in which consumers call supposed tech support operations in response to advertising.
  • The Commission also is seeking comments on a proposed definition of tech support scams.

XCast Labs Will Be Banned from Supporting Illegal Telemarketing Practices to Settle FTC Charges It Assisted and Facilitated in Sending Hundreds of Millions of Illegal Robocalls

Retrieved on: 
Wednesday, January 3, 2024
Federal Trade Commission, Human voice, Telecommunications, Justice, Blog, Xcast, Consumer protection, Department, Consumer, News, Internet, Social, Bureau, Voice over IP, FTC, Social media, Do not call list, District court

“XCast was warned several times that illegal robocallers were using its services and did nothing,” said Samuel Levine, Director of the FTC’s Bureau of Consumer Protection.

Key Points: 
  • “XCast was warned several times that illegal robocallers were using its services and did nothing,” said Samuel Levine, Director of the FTC’s Bureau of Consumer Protection.
  • Telemarketers who blast illegal robocalls typically use VoIP service providers like XCast Labs to transmit their calls.
  • Even after receiving these direct warnings, XCast Labs transmitted illegal robocalls to consumers.
  • The proposed order, to which XCast Labs has agreed, prohibits the company from violating the Telemarketing Sales Rule in the future.

FTC Releases Annual Do Not Call Registry Data Book Showing Consumer Complaints Continued to Decrease in Fiscal Year 2023

Retrieved on: 
Wednesday, January 3, 2024
IRS, Federal Trade Commission, DNC, Human voice, Voice over IP, Government, Blog, Social Security, Consumer protection, Registry, News, History, Social, District, FTC, Social media, Do not call list, Commission

According to the data book, complaints about imposter calls again topped the list, with more than 175,000 received during the fiscal year ending on September 30, 2023, 117,000 of which were robocalls.

Key Points: 
  • According to the data book, complaints about imposter calls again topped the list, with more than 175,000 received during the fiscal year ending on September 30, 2023, 117,000 of which were robocalls.
  • The overall number of complaints continued its decline in FY 2023, down more than 900,000 from FY 2022.
  • For every month in the fiscal year, robocalls—defined under FTC regulations as calls delivering a prerecorded message—made up the majority of consumer complaints about DNC violations.
  • Follow the FTC on social media, read consumer alerts and the business blog, and sign up to get the latest FTC news and alerts.

XCast Labs Will Be Banned from Supporting Illegal Telemarketing Practices to Settle FTC Charges It Assisted and Facilitated in Sending Hundreds of Millions of Illegal Robocalls

Retrieved on: 
Tuesday, January 2, 2024
Federal Trade Commission, Human voice, Telecommunications, Justice, Blog, Xcast, Consumer protection, Department, Consumer, News, Internet, Social, Bureau, Voice over IP, FTC, Social media, Do not call list, District court

“XCast was warned several times that illegal robocallers were using its services and did nothing,” said Samuel Levine, Director of the FTC’s Bureau of Consumer Protection.

Key Points: 
  • “XCast was warned several times that illegal robocallers were using its services and did nothing,” said Samuel Levine, Director of the FTC’s Bureau of Consumer Protection.
  • Telemarketers who blast illegal robocalls typically use VoIP service providers like XCast Labs to transmit their calls.
  • Even after receiving these direct warnings, XCast Labs transmitted illegal robocalls to consumers.
  • The proposed order, to which XCast Labs has agreed, prohibits the company from violating the Telemarketing Sales Rule in the future.

FTC goes to court to unravel robocalling net

Retrieved on: 
Sunday, June 25, 2023
National Do Not Call Registry, Small business, Federal Trade Commission Act of 1914, Industry, Federal Trade Commission, Policy, Trans World Connection, Record, Blog, Privacy, Judgement, Rashida, Libya, Complaint, Do not call list, Name, FTC, Jones, Comment, IDS, Fraud, Whiteboard, Cryptocurrency, Life insurance, Payment card

FTC goes to court to unravel robocalling net

Key Points: 

FTC goes to court to unravel robocalling net

FTC Releases Updated Do Not Call Registry Data Book; Impersonator Fraud Tops List of Consumer Complaints

Retrieved on: 
Saturday, November 26, 2022
Federal Trade Commission, FTC, Red Data Book of Ukraine, Social Security, News, National Do Not Call Registry, Social media, State, Registry, Do not call list, National, DNC, Technology, Consumer information, Social Security Administration, Human voice, Congress, Blog, IRS, Population, Voice over IP, Lingo (VoIP Service operator), Social, Mobile phone, Dietary supplement, Property management

The FTCs National Do Not Call (DNC) Registry lets consumers add their phone number and choose not to receive most legal telemarketing calls.

Key Points: 
  • The FTCs National Do Not Call (DNC) Registry lets consumers add their phone number and choose not to receive most legal telemarketing calls.
  • In FY 2022, the commission received more than 1.8 million complaints about robocalls, down from 3.4 million in FY 2021.
  • Learn more about consumer topics at consumer.ftc.gov, or report fraud, scams, and bad business practices at ReportFraud.ftc.gov.
  • Follow the FTC on social media, read consumer alerts and the business blog, and sign up to get the latest FTC news and alerts.

FTC Releases Updated Do Not Call Registry Data Book; Impersonator Fraud Tops List of Consumer Complaints

Retrieved on: 
Friday, November 25, 2022
Federal Trade Commission, FTC, Red Data Book of Ukraine, Social Security, News, National Do Not Call Registry, Social media, State, Registry, Do not call list, National, DNC, Technology, Consumer information, Social Security Administration, Human voice, Congress, Blog, IRS, Population, Voice over IP, Lingo (VoIP Service operator), Social, Mobile phone, Dietary supplement, Property management

The FTCs National Do Not Call (DNC) Registry lets consumers add their phone number and choose not to receive most legal telemarketing calls.

Key Points: 
  • The FTCs National Do Not Call (DNC) Registry lets consumers add their phone number and choose not to receive most legal telemarketing calls.
  • In FY 2022, the commission received more than 1.8 million complaints about robocalls, down from 3.4 million in FY 2021.
  • Learn more about consumer topics at consumer.ftc.gov, or report fraud, scams, and bad business practices at ReportFraud.ftc.gov.
  • Follow the FTC on social media, read consumer alerts and the business blog, and sign up to get the latest FTC news and alerts.

General Mills to Webcast Presentation at 2020 Barclays Global Consumer Staples Conference on September 9, 2020

Retrieved on: 
Wednesday, August 26, 2020
Food, Beverage, Retail, Articles, Marketing, National Do Not Call Registry, Telemarketing, Telecommunications, Federal Trade Commission, Do not call list, Consumer protection

General Mills, Inc. (NYSE: GIS) will present at the Barclays Global Consumer Staples Virtual Conference on Wednesday, September 9 at 12:20 p.m. Central Time.

Key Points: 
  • General Mills, Inc. (NYSE: GIS) will present at the Barclays Global Consumer Staples Virtual Conference on Wednesday, September 9 at 12:20 p.m. Central Time.
  • Kofi Bruce, Chief Financial Officer, and Jon Nudi, Group President, North America Retail will be the featured speakers during the fireside chat.
  • General Mills is a leading global food company whose purpose is to make food the world loves.
  • Headquartered in Minneapolis, Minnesota, USA, General Mills generated fiscal 2020 net sales of U.S. $17.6 billion.