Microsoft Messaging

Juniper Research: Operator Messaging Revenue to Reach $88 Billion Globally by 2025, Despite SMS Revenue Decline

Retrieved on: 
Tuesday, June 1, 2021

A new Juniper Research study has found global operator-led mobile messaging revenue will increase from $87 billion in 2020 to $88 billion in 2025.

Key Points: 
  • A new Juniper Research study has found global operator-led mobile messaging revenue will increase from $87 billion in 2020 to $88 billion in 2025.
  • However, the report found that SMS messaging, a long-established revenue source for operators, will fall from $66 billion in 2020 to $61 billion by 2025; owing to declining P2P traffic.
  • It urges operators to capitalise on premium pricing and advanced anti-fraud standards over these messaging channels to accomplish this.
  • The report assessed operator messaging services, including MMS, RCS, and SMS.

8x8 Enhances Microsoft Teams with New Integrated Business Messaging Features

Retrieved on: 
Thursday, May 6, 2021

b'8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced that the new 8x8 Voice for Microsoft Teams app has added Short Message Service (SMS), Multimedia Messaging Service (MMS) and fax capabilities to further extend the Teams experience for users.

Key Points: 
  • b'8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced that the new 8x8 Voice for Microsoft Teams app has added Short Message Service (SMS), Multimedia Messaging Service (MMS) and fax capabilities to further extend the Teams experience for users.
  • \xe2\x80\x9cThe new 8x8 Voice for Microsoft Teams app enables a seamless end-user experience when it comes to calling, integrated messaging, like SMS, MMS, and Fax, and other converged communication capabilities, which are easily accessible by employees from inside their familiar Teams collaboration solution.\xe2\x80\x9d\n8x8 Voice for Microsoft Teams helps organizations shift to hybrid work by turning Teams into an advanced communications and collaboration hub.
  • \xe2\x80\x9cBy deploying 8x8 Voice for Microsoft Teams we get peace of mind with enhanced employee productivity and client engagement.
  • Other key features include:\nUnlimited global calling plans to up to 47 countries.\nIntegration with 8x8 Contact Center for Microsoft Teams , which is certified by Microsoft .

Best Practices for Building a Secure Foundation for RCS

Retrieved on: 
Wednesday, March 17, 2021

Rich Communication Services (RCS) that power Rich Business Messaging (RBM) is bringing a new level of efficiency and effectiveness for business-to-consumer (B2C) engagement.

Key Points: 
  • Rich Communication Services (RCS) that power Rich Business Messaging (RBM) is bringing a new level of efficiency and effectiveness for business-to-consumer (B2C) engagement.
  • Expected to enable $112 billion in sales for online and brick-and-mortar retailers, RBM delivers the full power of the internet directly to the native messaging app on the mobile phone.
  • Join iconectivs Chris Drake and MEFs Paul Eccles for RCS Verified Sender: The Importance of Zero Trust and Reputation to the Business Messaging Ecosystem.
  • During this virtual panel, global industry experts will address the complex world of business messaging and best practices for implementing a sender verification framework.

Kaleyra to Acquire Mobile Messaging Solution Provider mGage for $215 Million and Prices $200 Million of Senior Unsecured Convertible Notes and $125 Million Common Stock

Retrieved on: 
Friday, February 19, 2021

We partner with enterprises to deliver high volume time-sensitive promotional and transactional messages across key messaging channels including SMS, MMS and RCS.

Key Points: 
  • We partner with enterprises to deliver high volume time-sensitive promotional and transactional messages across key messaging channels including SMS, MMS and RCS.
  • Kaleyra, Inc. (NYSE American: KLR) (KLR WS), is a global group providing mobile communication services for financial institutions and enterprises of all sizes worldwide.
  • Through its proprietary platform, Kaleyra manages multi-channel integrated communication services on a global scale, comprising of messages, push notifications, e-mail, instant messaging, voice services and chatbots.
  • Neither mGage nor the Company gives any assurance that either mGage or the Company or the combined company will achieve its expectations.

Juniper Research Names Proofpoint a Leading Vendor in SMS Firewall Providers Positioning Index

Proofpoints Cloudmark Platform for Mobile detects and mitigates all categories of mobile messaging abuse and threats across a service providers network.

Key Points: 
  • Proofpoints Cloudmark Platform for Mobile detects and mitigates all categories of mobile messaging abuse and threats across a service providers network.
  • This is especially critical as the mobile threat landscape is expanding and evolving, and includes SMS, multimedia messaging service (MMS), rich communications service (RCS), and over-the-top (OTT) message providers.
  • To download Juniper Researchs SMS Firewall Providers Positioning Index, please visit https://www.cloudmark.com/en/resources/analyst-reports/top-sms-firewall-... .
  • Proofpoint is a registered trademark or tradename of Proofpoint, Inc. in the U.S. and/or other countries.

Syniverse Delivers First of Its Kind RCS Hub with Enhanced Interoperability for Mobile Operators

Retrieved on: 
Tuesday, January 26, 2021

In addition to having privacy and security compliance, the Syniverse RCS P2P hub provides mobile network operators with a single connection to more than 85 mobile networks and over-the-top (OTT) providers.

Key Points: 
  • In addition to having privacy and security compliance, the Syniverse RCS P2P hub provides mobile network operators with a single connection to more than 85 mobile networks and over-the-top (OTT) providers.
  • After undergoing thorough testing and proof of concepts, the Syniverse RCS P2P hub is live and actively empowering mobile operators to exceed their customers mobile messaging expectations.
  • As standard text messaging (SMS) evolves into 5G powered RCS messaging, the Syniverse RCS P2P hub offers unparalleled interoperability.
  • @Syniverse , the worlds most #connected company, offers first of its kind #RCS #P2P hub with enhanced interoperability for #mobileoperators.

Addressing the Financial and Reputational Impact of Trust in RCS Business-to-Consumer Messaging

Retrieved on: 
Friday, January 8, 2021

Rich Business Messaging powered by Rich Communication Services (RCS), has the potential to deliver this experience, but for companies to realize the benefits, consumer trust must be inherent from the start.

Key Points: 
  • Rich Business Messaging powered by Rich Communication Services (RCS), has the potential to deliver this experience, but for companies to realize the benefits, consumer trust must be inherent from the start.
  • RCS supports custom branding, logos and icons, which indicate to end users that they are communicating with a legitimate company.
  • By integrating a robust verification system, trust can be built right into the foundation of RCS.
  • As part of the GSMA webinar, A Tale of Two Messages: Why businesses Can Count on RCS to Drive Consumer Trust and Engagement, iconectivs Chief Product Officer Michael OBrien will explore the positive financial and reputational impact that RCS can have on a companys business messaging strategy.

Juniper Research: RCS Business Messaging Traffic to Reach 415 Billion Globally by 2025, as CPaaS Platforms Drive Growth

Retrieved on: 
Monday, December 7, 2020

A new study from Juniper Research has found that RCS (Rich Communication Services) business messaging traffic will reach 415 billion messages by 2025; rising from 160 million messages in 2020.

Key Points: 
  • A new study from Juniper Research has found that RCS (Rich Communication Services) business messaging traffic will reach 415 billion messages by 2025; rising from 160 million messages in 2020.
  • It predicts that this substantial growth will be driven by the increasing popularity of CPaaS (Communications-as-a-Platform) services amongst brands and enterprises.
  • The new study, RCS Messaging: Emerging Opportunities, Monetisation Strategies & Market Forecasts 2020-2025 , predicts CPaaS platforms, which provide a centralised management service for outbound communications, will handle the majority of RCS business messaging traffic over the next five years.
  • The study urges CPaaS providers to minimise the complexity of RCS over the next two years to encourage adoption as a business messaging technology.

GSMA Thrive North America Virtual Panel Addresses the Future of the RCS Business-to-Consumer Messaging

Retrieved on: 
Monday, October 26, 2020

During GSMA Thrive North Americas virtual panel, RCS Live: The Rich Future of Business Messaging, iconectiv Senior Director of Product Management Cliff Holsenbeck will join a panel of industry experts to discuss the current state of RCS and lessons learned in other markets that can be applied in the U.S.

Key Points: 
  • During GSMA Thrive North Americas virtual panel, RCS Live: The Rich Future of Business Messaging, iconectiv Senior Director of Product Management Cliff Holsenbeck will join a panel of industry experts to discuss the current state of RCS and lessons learned in other markets that can be applied in the U.S.
  • Now a commercial reality, Rich Business Messaging will open the door for brands to increase their engagement with customers and RCS users through feature-rich, mobile messaging.
  • Holsenbeck is an expert in B2C messaging and oversees iconectivs TruReach Intel platform , the authoritative, trusted source for voice, SMS and RCS messaging verification.
  • As a GSMA Verification Authority, iconectiv is working with the organization to support the Rich Business Messaging ecosystem and manage trust at scale through its TruReach Intel platform.

Melrose Labs Looks to Disrupt CPaaS Messaging With Its SMPP SMS Gateway

Retrieved on: 
Monday, October 26, 2020

Existing mobile messaging providers are also keen to access the growing market for rich and conversational messaging.

Key Points: 
  • Existing mobile messaging providers are also keen to access the growing market for rich and conversational messaging.
  • The SMPP SMS Gateway is the brainchild of telecoms and mobile messaging industry veteran, Mark Hay.
  • In addition, users of SMPP SMS Gateway will be able to access other Melrose Labs services that include bulk SMS, Rich Messaging, RCS, OTT messaging, and two-way text messaging using shortcodes, virtual mobile numbers and SIM hosting.
  • SMPP SMS Gateway empowers businesses both large and small to exploit the opportunities in messaging at a competitive price.