XM

Ecopetrol announces the dates for the publication of its second quarter 2023 earnings report and conference call

Retrieved on: 
Wednesday, August 2, 2023
Permian, Telecommunications, XM, Google Chrome, Acquisition, Gulf of Mexico, Firefox, ISA, Growth, Transport, Behavior, Exploration, Broadcasting, Drug

Participants will be able to ask questions using the webcast platform once the transmission of the call starts.

Key Points: 
  • Participants will be able to ask questions using the webcast platform once the transmission of the call starts.
  • The earnings release, slide presentation, live webcast and recording of the conference call will be available on Ecopetrol's website: www.ecopetrol.com.co .
  • Please verify the functioning of the webcast platform in your browser in advance of the call.
  • Ecopetrol is the largest company in Colombia and one of the main integrated energy companies in the American continent, with more than 18,000 employees.

Qualtrics Launches XM/os2: The Next Generation of The Qualtrics Platform Fully Enabled With AI

Retrieved on: 
Wednesday, July 19, 2023
Software, Data Analytics, Internet, Audio, Video, Artificial Intelligence, Data Management, Professional Services, Technology, Database, Intelligence, GPT, DISH, Human, Research, Emotion, OpenAI, History, Behavior, Transducer, Dish Network, Nouvelle AI, Organization, XM, Risk, HR, Artificial intelligence, Empathy, Social media, Medical device, Online shopping, Sales, Customer service, Management, Phosphorus, Qualtrics, AI

Qualtrics, the leader and creator of the experience management (XM) category, today announced XM/os2, the next generation of the Qualtrics platform, fully enabled with artificial intelligence (AI) to help organizations act with empathy and create more relevant and meaningful experiences.

Key Points: 
  • Qualtrics, the leader and creator of the experience management (XM) category, today announced XM/os2, the next generation of the Qualtrics platform, fully enabled with artificial intelligence (AI) to help organizations act with empathy and create more relevant and meaningful experiences.
  • With the launch of XM/os2, Qualtrics is investing $500 million in AI innovation over the next four years.
  • Qualtrics Research Hub will be available in private beta in October and will be generally available in early 2024.
  • New generative AI capabilities in Qualtrics Frontline Team Assist, Automated Call Summaries and Real-Time Agent Assist will be generally available in 2024.

Ecopetrol appointed Germán González Reyes as Vice President of Corporate Affairs and Secretary General in charge of Ecopetrol S.A.

Retrieved on: 
Saturday, July 1, 2023
Permian, Corporate Affairs, Specialization, Telecommunications, Communication, Universidad Externado de Colombia, Enterprise, XM, Republic, Acquisition, Sanitation, Gulf of Mexico, ISA, BVC, Growth, International Transport Forum, Ecopetrol, Transport, EC, NYSE, Behavior, Law, Airline

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Key Points: 
  • BOGOTÁ, Colombia, June 30, 2023 /PRNewswire/ -- Ecopetrol S.A. (BVC: ECOPETROL; NYSE: EC, "Ecopetrol" or the "Company") has appointed Germán González Reyes as acting Vice President of Corporate Affairs and Secretary General, effective from July 5, 2023 and until the appointment of a new Vice President of Corporate Affairs and Secretary General.
  • Germán González Reyes is a lawyer with a specialization in Socioeconomics from Universidad Javeriana and a specialist in International Transportation Law from Universidad Externado de Colombia.
  • He has also served as Vice Minister of Communications for the Republic of Colombia.
  • We do not intend and do not assume any obligation to update these forward-looking statements.

Silver Lake and CPP Investments Complete Acquisition of Qualtrics

Retrieved on: 
Wednesday, June 28, 2023
Professional Services, Data Management, Technology, Software, Finance, Artificial Intelligence, Internet, MSD, CPP Investment Board, Partnership, BDT, Experience management, Investment, DFO, Morgan Stanley, SAP, Latham & Watkins, Silver, Organization, Simpson Thacher & Bartlett, XM, Acquisition, CPP, Accel, Family, Management, Financial adviser, Qualtrics

Qualtrics, the leader and creator of the experience management (XM) software category, today announced the completion of its acquisition by Silver Lake, the global leader in technology investing, in partnership with Canada Pension Plan Investment Board (CPP Investments).

Key Points: 
  • Qualtrics, the leader and creator of the experience management (XM) software category, today announced the completion of its acquisition by Silver Lake, the global leader in technology investing, in partnership with Canada Pension Plan Investment Board (CPP Investments).
  • Silver Lake and its co-investors, together with CPP Investments, have acquired 100% of the outstanding shares in Qualtrics that Silver Lake does not already own, including the entirety of SAP’s majority ownership interest.
  • With the completion of the transaction, Qualtrics stockholders, including SAP, are entitled to receive $18.15 in cash for each share of Qualtrics common stock they owned.
  • J.P. Morgan acted as financial advisor and Latham & Watkins LLP and Simpson Thacher & Bartlett LLP acted as legal advisors, with regard to the transaction and to the debt financing, respectively, to Silver Lake and CPP Investments.

BDT & MSD Partners Invests in Qualtrics Alongside Silver Lake

Retrieved on: 
Wednesday, June 28, 2023
Professional Services, Technology, Software, Finance, Asset Management, Consulting, Banking, MSD, CPP Investment Board, Partnership, BDT, Investment, Silver, XM, Acquisition, Growth, AI, Family, Cryptocurrency, Management, Qualtrics

Silver Lake, the global leader in technology investing, and BDT & MSD Partners, a merchant bank built to serve the distinct needs of business owners and strategic, long-term investors, today announced that BDT & MSD Partners' affiliated funds have made a co-investment alongside Silver Lake in Qualtrics, the leader and pioneer of the experience management (XM) software category.

Key Points: 
  • Silver Lake, the global leader in technology investing, and BDT & MSD Partners, a merchant bank built to serve the distinct needs of business owners and strategic, long-term investors, today announced that BDT & MSD Partners' affiliated funds have made a co-investment alongside Silver Lake in Qualtrics, the leader and pioneer of the experience management (XM) software category.
  • BDT & MSD Partners and DFO Management, the family investment office of Michael Dell, have each invested $250 million for a combined co-investment of $500 million.
  • As part of the transaction, Gregg Lemkau, Co-Chief Executive Officer of BDT & MSD Partners, will join the Board of Directors of Qualtrics.
  • “We are excited to bring the BDT & MSD Partners team and network into this landmark investment with us and CPP Investments,” said Egon Durban, Co-CEO of Silver Lake.

Accel Invests in Qualtrics Alongside Silver Lake and CPP Investments

Retrieved on: 
Wednesday, June 28, 2023
Technology, Finance, Consulting, Marketing, Communications, Professional Services, Software, Internet, Data Management, Asset Management, CPP Investment Board, IPO, Partnership, Experience management, Investment, SAP, History, Silver, XM, CPP, Acquisition, Growth, Security (finance), Qualtrics, Accel

Accel, a global venture capital firm, and Silver Lake, the global leader in technology investing, today announced that Accel has made a $500 million investment alongside Silver Lake and Canada Pension Plan Investment Board (CPP Investments) in the previously announced $12.5 billion acquisition of Qualtrics, the leader and pioneer of the Experience Management (XM) software category.

Key Points: 
  • Accel, a global venture capital firm, and Silver Lake, the global leader in technology investing, today announced that Accel has made a $500 million investment alongside Silver Lake and Canada Pension Plan Investment Board (CPP Investments) in the previously announced $12.5 billion acquisition of Qualtrics, the leader and pioneer of the Experience Management (XM) software category.
  • And that’s the role Ryan Sweeney and Accel have played for Qualtrics – supporting our incredible growth and success over the past decade,” said Ryan Smith, Qualtrics Founder and Executive Chairman.
  • “We deeply value our longstanding relationship with Ryan, Zig and Qualtrics as one of their first institutional investors,” said Ryan Sweeney, Partner at Accel.
  • “We are thrilled and honored to have Accel join us and CPP Investments as investors in Qualtrics,” said Egon Durban, Co-CEO of Silver Lake.

Beyond Chatbots, Majority of Consumers are Open to AI in Legal, Medical or Financial Matters

Retrieved on: 
Wednesday, June 21, 2023
Digital Marketing, Communications, Apps, Applications, Technology, Software, Artificial Intelligence, Internet, Organization, XM, AI, Human, Research, Emotion, History, Confidentiality, Privacy, Customer service, Copper, Qualtrics

The majority of people say they believe AI will eventually be fully integrated throughout personal and professional work, replacing some activities entirely.

Key Points: 
  • The majority of people say they believe AI will eventually be fully integrated throughout personal and professional work, replacing some activities entirely.
  • While the majority of consumers recognize that AI technology is here to stay, they still have some hesitation about when and how it affects their lives.
  • The majority (88%) of consumers want to know if they’re interacting with something created by AI, with 41% of consumers saying they always want to know.
  • They would least like AI to be involved in legal, financial and medical matters, even if the use of AI was disclosed.

Ecopetrol informs resignation of Vice-President of Corporate Affairs and General Secretary

Retrieved on: 
Saturday, June 17, 2023
Permian, Corporate Affairs, Telecommunications, Multimedia, XM, Acquisition, Gulf of Mexico, ISA, BVC, Growth, Transport, EC, NYSE, Behavior

BOGOTÁ, Colombia, June 16, 2023 /PRNewswire/ -- Ecopetrol S.A. (BVC: ECOPETROL; NYSE: EC) informs that the Vice President of Corporate Affairs and General Secretary, María Paula Camacho Rozo, resigned from her position effective July 5, 2023, to assume a new professional challenge in another company.

Key Points: 
  • BOGOTÁ, Colombia, June 16, 2023 /PRNewswire/ -- Ecopetrol S.A. (BVC: ECOPETROL; NYSE: EC) informs that the Vice President of Corporate Affairs and General Secretary, María Paula Camacho Rozo, resigned from her position effective July 5, 2023, to assume a new professional challenge in another company.
  • The company appreciates the management and achievements of Maria Paula during her 25 years of work for the Ecopetrol Group and wishes her success in her new professional projects.
  • Ecopetrol is the largest company in Colombia and one of the main integrated energy companies in the American continent, with more than 18,000 employees.
  • This press release contains business prospect statements, operating and financial result estimates, and statements related to Ecopetrol's growth prospects.

Bank and Hotel Loyalty Strongly Influenced by Customer Experience

Retrieved on: 
Thursday, June 15, 2023
Professional Services, Data Management, Data Analytics, Technology, Software, Networks, Internet, XM, Front line, Electronics, Friction, Research, Supermarket, Risk, Online shopping, Qualtrics

On the flip side, poor customer service is especially costly for banks and credit card companies.

Key Points: 
  • On the flip side, poor customer service is especially costly for banks and credit card companies.
  • Customer loyalty is built on any and every interaction someone has with a brand, such as customer service calls, sales floors and check-in desks.
  • In many industries, trouble reaching customer service was the biggest friction point keeping a customer from repeat business.
  • “Not all customer journeys can be perfectly smooth, but focusing on the most important friction points goes a long way to ensuring repeat customers.”

Qualtrics and Bain & Company Introduce Early Access to NPS® Outer Loop, an End-to-End Way to Manage Customer Experience Enhancement Opportunities

Retrieved on: 
Tuesday, June 13, 2023
Internet, Data Management, Technology, Artificial Intelligence, Software, Net, Partnership, Engineering, Weighted Airman Promotion System, CX, Research, Attention, Customer experience, Element, Organization, NPS, XM, Qualtrics, Bain & Company, Outer loop, Sales

Qualtrics (Nasdaq: XM) and Bain & Company , creators of Net Promoter Score® and Net Promoter SystemSM, today announced the NPS® Outer Loop powered by Qualtrics for early access customers.

Key Points: 
  • Qualtrics (Nasdaq: XM) and Bain & Company , creators of Net Promoter Score® and Net Promoter SystemSM, today announced the NPS® Outer Loop powered by Qualtrics for early access customers.
  • This new solution, designed by Bain in the Qualtrics’ XM Platform™, allows organizations access and execute Bain’s proven methodologies for customer experience improvement directly with Qualtrics’ industry leading Customer Experience (CX) technology.
  • The combination will provide organizations with a more effective way to measure, manage, and improve products, services, and experiences so they can earn customer loyalty.
  • “Bain brings our unparalleled NPS and customer experience expertise together with Qualtrics’ technology leadership to help our clients better understand and delight their customers.