Dot-com bubble

Books-A-Million Store to Remain Open in Morgantown!

Retrieved on: 
Thursday, July 23, 2020
Online Retail, Other Retail, Retail, Books, Entertainment, Retailers, Retailing, Marketing, Books-A-Million, Dot-com bubble, Florence, Alabama, Circle K, Retail, WE

Books-A-Millions Chief Executive Officer, Terrance G. Finley commented, We are delighted to be able to continue to serve Morgantown and northeastern West Virginia.

Key Points: 
  • Books-A-Millions Chief Executive Officer, Terrance G. Finley commented, We are delighted to be able to continue to serve Morgantown and northeastern West Virginia.
  • We appreciate Wheeler Real Estate working with us to assure that we can commit to this vibrant community for years to come.
  • We are pleased that Books-A-Million will remain part of Morgantowns retail landscape.
  • Books-A-Million got its start in 1917 as a magazine stand in Florence, Alabama and now operates over 200 stores in the 32 states as well as an online store at booksamillion.com .

net2phone and P2 Business Solutions Forge Partnership

Retrieved on: 
Monday, July 20, 2020
Computing, Digital technology, Information Age, Dot-com bubble, Instant messaging, Net2Phone, Cloud computing, Cloud communications, Voice over IP, IDT Corporation

NEWARK, N.J., July 20, 2020 /PRNewswire/ --net2phone, a global provider of cloud communications solutions to businesses, today announced a partnership with P2 Telecom, LLC (P2 Business Solutions).

Key Points: 
  • NEWARK, N.J., July 20, 2020 /PRNewswire/ --net2phone, a global provider of cloud communications solutions to businesses, today announced a partnership with P2 Telecom, LLC (P2 Business Solutions).
  • Through the partnership, P2 Business Solutions, a fast-growing distributor of technology solutions for businesses throughout the USA including mobility, voice, data, VoIP, hardware and managed telecommunications, will offer net2phone's powerful suite of cloud communications solutions via its extensive agent network.
  • P2 Business Solutions is a member of the Technology Solutions Xchange (TSX), a consortium of master agents in the telecommunications and cloud space.
  • "P2 Business Solutions is renowned for its commitment to technology agents," said Jonah Fink, President of net2phone.

US Financial Services Giant Leverages eGain Virtual Assistant to Automate Customer Engagement across Service and Sales

Dot-com bubble, eGain, Virtual assistant

Within ten weeks, the client activated eGain Virtual Assistant, eGain SuperChat, and eGain Cobrowse to enable a connected, smart self-service journey for customers with escalations intelligently routed to thousands of advisors across country, using the eGain Advisor Desktop.

Key Points: 
  • Within ten weeks, the client activated eGain Virtual Assistant, eGain SuperChat, and eGain Cobrowse to enable a connected, smart self-service journey for customers with escalations intelligently routed to thousands of advisors across country, using the eGain Advisor Desktop.
  • Powered by smart knowledge, the virtual assistant answers customer questions on the free section of the client website and app, while spotting opportunities to upsell the companys premium offerings.
  • Intelligent, connected automation using AI and messaging is transforming customer engagement, said Ashu Roy, eGain CEO.
  • Starting with customer service and sales, this client has transformed employee engagement across their enterprise - thanks to our robust, scalable, and easy solution.

eGain Adds Google’s Business Messages support to its Messaging Hub

Instant messaging clients, Dot-com bubble, eGain, Software, Online chat, Operating systems, Social networking services, Touchpoint, Instant messaging, Messages

Unlike point products and API tool kits, the eGain Messaging Hub offers a complete set of capabilities for messaging-based conversational automation.

Key Points: 
  • Unlike point products and API tool kits, the eGain Messaging Hub offers a complete set of capabilities for messaging-based conversational automation.
  • Messaging for customer engagement has gone from nice-to-have to have-to-have, said Ashu Roy, eGain CEO.
  • Our hub approach makes it easy to plug in new message-based touchpoints, allowing us to quickly add support for Googles Business Messages.
  • eGain for Googles Business Messages: https://www.eGain.com/eGain-for-Google-business-messages

OSS Appoints David Raun, Technology Industry Veteran, as President & CEO

Retrieved on: 
Thursday, June 25, 2020
Dot-com bubble, PLX Technology, Objective Systems Integrators

Raun has served as interim CEO of OSS since February 2020, and on the board of OSS since 2016.

Key Points: 
  • Raun has served as interim CEO of OSS since February 2020, and on the board of OSS since 2016.
  • David is a seasoned leader with extensive experience in the technology sector, and he has already initiated positive changes at OSS which will enhance our operations, commented OSS chairman of the board, Ken Potashner.
  • David is ideally suited to lead the growth and development of OSS as a global leader in high-performance edge computing.
  • Earlier, he served as president, CEO and a director at Nasdaq-traded, PLX Technology (PLX).

eGain to Participate at the ROTH Virtual London Conference

Dot-com bubble, eGain, Market economics), Microeconomics, Omnichannel, Trademark, Business economics

SUNNYVALE, Calif., June 22, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), a leading provider of omnichannel customer engagement solutions,today announced that management will be hosting virtual meetings with investors on Wednesday, June 24 and Thursday, June 25, 2020 during the 6th Annual ROTH Virtual London Conference.

Key Points: 
  • SUNNYVALE, Calif., June 22, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), a leading provider of omnichannel customer engagement solutions,today announced that management will be hosting virtual meetings with investors on Wednesday, June 24 and Thursday, June 25, 2020 during the 6th Annual ROTH Virtual London Conference.
  • eGain customer engagement solutions deliver digital transformation for leading brands powered by virtual assistance, AI, knowledge, and analytics.
  • eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries.
  • All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

Leading US health insurance company selects eGain to modernize member service

Articles, Economy, Dot-com bubble, eGain, Finance, Artificial intelligence, Insurance, Health insurance

SUNNYVALE, Calif., June 18, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), the leading provider of customer engagement solutions, today announced that a leading US health insurer selected its award-winning eGain AI Knowledge solution.

Key Points: 
  • SUNNYVALE, Calif., June 18, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), the leading provider of customer engagement solutions, today announced that a leading US health insurer selected its award-winning eGain AI Knowledge solution.
  • Health insurance customer service, with its broad range of customer issues and stringent compliance requirements, is very challenging.
  • Thousands of contact center agents will use eGain AI Knowledge to resolve member issues and provide advice on health plans.
  • The growing information haystack in health insurance can only be tackled with AI-powered knowledge solutions like ours, said Ashu Roy, eGain CEO.

Steel Connect, Inc. Announces Fawaz Khalil Named President and CEO of ModusLink

Retrieved on: 
Tuesday, June 16, 2020
Software, Supply chain management, Networks, Other Retail, Search engine marketing, Data management, Technology, Other Communications, Security, Retail, Marketing, Communications, Other Technology, Companies, Dot-com bubble, Steel Connect, Acuity Brands, Darden

Steel Connect, Inc. (NASDAQ: STCN) today announced the appointment of Fawaz Khalil as the President and Chief Executive Officer of ModusLink, succeeding John Whitenack.

Key Points: 
  • Steel Connect, Inc. (NASDAQ: STCN) today announced the appointment of Fawaz Khalil as the President and Chief Executive Officer of ModusLink, succeeding John Whitenack.
  • Khalil joins ModusLink with an extensive background in growing and managing businesses.
  • Previously, Khalil was President and CEO at Halco Lighting Technologies, and President at Filtration Group, besides leadership roles at Danaher and Acuity Brands.
  • Khalil has a BS in Computer Science and an MBA from the University of Virginia, Darden Graduate School of Business.

Blackstone Resources Sells Exploration Interests For CHF 22 Million

Retrieved on: 
Tuesday, June 16, 2020
Mining, Minerals, Natural Resources, Dot-com bubble, Think Tools

Blackstone Resources AG (SWX: BLS) is pleased to announce that it has sold its invested rare earth interests in Norway for CHF 22 million.

Key Points: 
  • Blackstone Resources AG (SWX: BLS) is pleased to announce that it has sold its invested rare earth interests in Norway for CHF 22 million.
  • Blackstone decided to sell its position in the project to focus on other areas which are more aligned with its business interests.
  • The sale amount of CHF 22 million equates to a profit of CHF 0.52 per share.
  • The transaction increased Blackstones equity (excluding non-controlling interests) from CHF 25 million to CHF 47 million, which equates a book value of CHF 1.10 per share.

eGain Reimagines Conversational Customer Engagement with eGain Messaging Hub™

Mobile telecommunications, Social media, Telecommunications, Instant messaging, Technology, Dot-com bubble, eGain, Text messaging, E-commerce, Chatbot, WhatsApp, SMS

SUNNYVALE, Calif., June 16, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), the leading provider of digital-first, omnichannel customer engagement solutions, today announced the expansion of its messaging capabilities to offer the most comprehensive solution to easily connect, solve, and optimize customer messaging.

Key Points: 
  • SUNNYVALE, Calif., June 16, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), the leading provider of digital-first, omnichannel customer engagement solutions, today announced the expansion of its messaging capabilities to offer the most comprehensive solution to easily connect, solve, and optimize customer messaging.
  • Enterprises, increasingly, want to leverage existing investments in proprietary and third-party bots to automate customer messaging experiences.
  • Unlike point solutions and API tool kits, the eGain Messaging Hub offers a complete set of capabilities for messaging-based conversational automation:
    Interactive and push experiences via web chat, in-app messaging, Apple Business Chat, Facebook Messenger, SMS, and WhatsApp.
  • With eGain Messaging Hub, businesses can rise above the nitty-gritty to quickly deliver personalized, automated, messaging-based customer experiences across the enterprise.