NRF

H-E-B Holds Top Spot in dunnhumby's Annual Grocery Rankings, While Other Regional Supermarkets Gain Momentum

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Thursday, January 11, 2024

Grocery Retailer in the seventh annual dunnhumby Retailer Preference Index (RPI), a comprehensive, nationwide study that examines the approximately $1 trillion U.S. grocery market, released today.

Key Points: 
  • Grocery Retailer in the seventh annual dunnhumby Retailer Preference Index (RPI), a comprehensive, nationwide study that examines the approximately $1 trillion U.S. grocery market, released today.
  • Amazon (2) and Costco (3) round out the top three grocers in the U.S. for a second year in a row.
  • View the full release here: https://www.businesswire.com/news/home/20240111776732/en/
    The 1st Quartile, led by H-E-B, is made up of best-in-class supermarket chains and national, non-traditional formats.
  • “Knowing your customer and your competitive positioning regarding customer needs will be critical for retailers to scratch out any organic growth in 2024.

Legion Experiences Significant Growth Amid Surging Demand for Intelligently Automated Workforce Management

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Thursday, January 11, 2024

Legion Technologies , an innovator in workforce management (WFM), today announced its 2023 growth and strong performance, driven by the increasing need for intelligent, automated, employee-centric workforce management solutions for hourly employees.

Key Points: 
  • Legion Technologies , an innovator in workforce management (WFM), today announced its 2023 growth and strong performance, driven by the increasing need for intelligent, automated, employee-centric workforce management solutions for hourly employees.
  • “Not long ago, having AI in your workforce management strategy was considered a ‘nice-to-have’—now, companies won’t survive without it,” said Sanish Mondkar, CEO and founder of Legion Technologies.
  • With a growing number of companies seeking AI-native solutions, 2023 proved an outstanding year for new customer growth for Legion.
  • Legion Copilot : an in-platform generative AI assistant designed to boost hourly worker productivity by enabling automated WFM actions through simple voice commands.

Mojix to Preview Generative AI Solution Leveraging Google Cloud AI for Real-Time, Item-Level Visibility at NRF 2024

Retrieved on: 
Thursday, January 11, 2024

Maiven helps measure the economic KPI impacts of inventory level problems and prescribes actions for better inventory management.

Key Points: 
  • Maiven helps measure the economic KPI impacts of inventory level problems and prescribes actions for better inventory management.
  • Maiven will empower both store-level merchandising managers as well as supply chain inventory managers to access real-time insights and make decisions quickly.
  • “As we unveil maiven, a cutting-edge generative AI tool designed to revolutionize inventory management for retailers, we are ushering in a new era of efficiency and precision leveraging real-time item-level visibility.
  • By harnessing the power of generative AI, we empower retailers to navigate the intricate landscape of inventory and asset management with unprecedented insight and foresight.

Verint Open Platform for Retailers Showcased at NRF 2024, Latest Retail Research Announced

Retrieved on: 
Thursday, January 11, 2024

Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced it will demonstrate its open platform capabilities for retailers at NRF 2024, and its new retail research findings are now available.

Key Points: 
  • Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced it will demonstrate its open platform capabilities for retailers at NRF 2024, and its new retail research findings are now available.
  • The newly published Verint Experience Index (VXI) Retail Study shows that recent reports of the death of in-store shopping have been greatly exaggerated.
  • The Verint Open Platform for Retailers leverages solutions to help modernize retail operations and deliver elegant experiences across physical locations and digital channels that will ultimately increase customer foot traffic and enhance sales.
  • Download the Verint Experience Index: Retail report for the full rankings and more insights, including details on the omnichannel customer journey, for the 25 retailers featured.

Kinaxis Rolls Out New Innovations to Revolutionize Stretched Retail Supply Chains

Retrieved on: 
Thursday, January 11, 2024

“Faced with ever increasing consumer expectations, today’s retailers are in desperate need of solutions that enable them to make confident decisions around their supply chains at scale,” said Andrew Bell, chief product officer at Kinaxis.

Key Points: 
  • “Faced with ever increasing consumer expectations, today’s retailers are in desperate need of solutions that enable them to make confident decisions around their supply chains at scale,” said Andrew Bell, chief product officer at Kinaxis.
  • Last year, Kinaxis and HAVI announced they were joining forces to innovate and transform the Quick Service Restaurant industry.
  • Its AI-powered technology and patented concurrency technique allows companies to orchestrate their supply chain network end to end from strategic planning to last-mile delivery.
  • Kinaxis’ retail product innovations will be showcased at NRF 2024 from January 14 – 16, 2024, at the Jacob K. Javits Convention Center in New York City.

Enterprise AI Software Leader SymphonyAI’s Retail CPG ARR Grew More Than 30% Through AI Innovations That Expanded Software to 80,000 Additional Retail Stores

Retrieved on: 
Thursday, January 11, 2024

SymphonyAI , a leader in predictive and generative enterprise AI SaaS applications, delivered rapid growth in its retail CPG vertical in 2023.

Key Points: 
  • SymphonyAI , a leader in predictive and generative enterprise AI SaaS applications, delivered rapid growth in its retail CPG vertical in 2023.
  • The growth also reflects deepening strategic muti-year relationships major industry leaders including Metro Digital GmbH , Rimi Baltic , Intermarché, and REMA 1000 .
  • This growth is primarily attributed to innovative AI-driven products and advanced AI models in retail and CPG.
  • SymphonyAI Retail CPG President Manish Choudhary said, “2023 marked a year of extraordinary growth and global expansion for our team.

XCCommerce and RELEX Partner to Enable AI-powered Retail Promotion Planning and Optimization with Execution and Management

Retrieved on: 
Thursday, January 11, 2024

Promotion planning and management is ever more critical but can be difficult and impact margins using legacy point solutions.

Key Points: 
  • Promotion planning and management is ever more critical but can be difficult and impact margins using legacy point solutions.
  • This strategic partnership brings unification of AI-driven pricing and promotion planning and optimization with complex promotion execution and management, to boost customer loyalty while increasing promotional ROI up to 15% and operational efficiencies up to 75% for retailers.
  • “AI-powered promotion planning and optimization from RELEX are seamlessly ingested by the XCCommerce platform for execution and management.
  • The result: consistent cross-channel promotions execution for improved promotional ROI.”
    RELEX was recently named a Leader in the Forrester Wave: Retail Planning Platforms, Q4 2023.

FourKites and Zebra Technologies to Showcase Cutting-edge Integration that Brings Resilience and Predictability to Retail Supply Chains at NRF 2024

Retrieved on: 
Friday, January 12, 2024

This integration enables real-time mobile updates from FourKites’ market-leading multimodal Dynamic ETAs® and live tracking details, to quickly update labor schedules and assign related tasks based on shipment arrival times.

Key Points: 
  • This integration enables real-time mobile updates from FourKites’ market-leading multimodal Dynamic ETAs® and live tracking details, to quickly update labor schedules and assign related tasks based on shipment arrival times.
  • “In the on-demand world, every inefficiency along the retail supply chain is magnified,” said Tom Bianculli, Chief Technology Officer at Zebra Technologies.
  • The combined power of Zebra Workcloud and FourKites brings agility and predictability to retail supply chains, with Dynamic ETAs up to six times more accurate than the industry standard.
  • We’re delighted to expand our collaboration with Zebra to empower retailers with the real-time transit insights they need.”

72% of Shoppers Stay Loyal to Retailers That Offer Free Returns

Retrieved on: 
Thursday, January 11, 2024

Nearly three quarters of US shoppers (72%) show greater loyalty to retailers that provide free returns.

Key Points: 
  • Nearly three quarters of US shoppers (72%) show greater loyalty to retailers that provide free returns.
  • SAP Emarsys data found the rate of returns continues to climb, with 86% of shoppers returning items over the last 12 months.
  • However, the SAP Emarsys research suggests this is causing shoppers to switch, with 49% being less loyal to brands that charge for returns.
  • For me, that’s where personalization comes in.”
    “When retailers offer more targeted products based on customer data, such as returns behavior and wish lists, the volume of returns drops.

Pivotree Introduces Innovative Products Powered by AI to Empower Frictionless Commerce at NRF 2024

Retrieved on: 
Thursday, January 11, 2024

Retailers can pre-book a meeting today with key executives at Pivotree to learn more about Pivotree’s latest products, and how to better address the frictionless commerce expectations of your customers.

Key Points: 
  • Retailers can pre-book a meeting today with key executives at Pivotree to learn more about Pivotree’s latest products, and how to better address the frictionless commerce expectations of your customers.
  • View the full release here: https://www.businesswire.com/news/home/20240111347844/en/
    Pivotree Empowering Frictionless Commerce at NRF 2024 (Graphic: Business Wire)
    “Adapting to inflation and supply chain uncertainty, the retail world has endured numerous global challenges.
  • The product data service is designed by taxonomists and powered by AI and ML to get products to market 60% faster and 75% cheaper than traditional manual methods.
  • Pivotree Control Tower is a dynamic SaaS-based solution designed to help retailers gain control over commerce complexity.