Customer advocacy

ALPLA Successfully Deploys Icertis Contract Intelligence to Drive Efficiency and Enable Compliance

Retrieved on:

Monday, January 29, 2024

CLM, Signature, HARD, Automation, Customer advocacy, Risk management

HARD, Austria and BELLEVUE, Wash., Jan. 29, 2024 /PRNewswire/ -- Icertis, the contract intelligence company that pushes the boundaries of what's possible with contract lifecycle management (CLM), today announced ALPLA Group's successful deployment of Icertis Contract Intelligence to advance its procurement, sales, and legal operations by streamlining contracting management across the enterprise.

Key Points:

HARD, Austria and BELLEVUE, Wash., Jan. 29, 2024 /PRNewswire/ -- Icertis, the contract intelligence company that pushes the boundaries of what's possible with contract lifecycle management (CLM), today announced ALPLA Group's successful deployment of Icertis Contract Intelligence to advance its procurement, sales, and legal operations by streamlining contracting management across the enterprise.
ALPLA , a global leader in packaging solutions, will leverage the Icertis platform to enable organization-wide visibility and collaboration through contract automation to accelerate revenue, reduce costs, better-manage risk, and ensure compliance.
The go-live of Icertis at ALPLA, Icertis' first customer in Austria, comes less than a year after the company embarked on a digital transformation initiative to modernize contract management and improve efficiency across its headquarters in Austria and its more than 177 sites in 45 countries.
"Before implementing Icertis, ALPLA's contract processes were disparate, and it was difficult to manage compliance during contract creation and post-signature from a global perspective," said Dr. Christian Sparl, Head of Legal, ALPLA.

Fusion Public Relations Earns 3rd Award for its ZeroEyes Technology Campaign

Retrieved on:

Monday, November 20, 2023

Violence, Unicode, Marketing, Customer advocacy, Lobbying, Business intelligence, Fusion

NEW YORK, Nov. 20, 2023 (GLOBE NEWSWIRE) -- Fusion Public Relations, Inc. (“Fusion PR”), a leader in technology marketing communications, today announced that the agency received three industry awards for the best technology PR campaign in 2023.

Key Points:

NEW YORK, Nov. 20, 2023 (GLOBE NEWSWIRE) -- Fusion Public Relations, Inc. (“Fusion PR”), a leader in technology marketing communications, today announced that the agency received three industry awards for the best technology PR campaign in 2023.
They include first place in the Bulldog Award for Best Technology/Software Campaign out of thousands of entries, the Business Intelligence Group’s Public Relations and Marketing Excellence Award for External Campaign of the Year, and a MarCom Platinum Award .
All three awards recognize Fusion PR’s creative and strategic campaign to bring ZeroEyes’ AI gun detection and situational awareness platform to the forefront of the national discussion on gun-related violence and public safety.
“The more people that become aware of our solution, the more likely we are able to save innocent lives,” said Sam Alaimo, CRO of ZeroEyes.

Element451 Appoints Brandon Hurter as Chief Marketing Officer to Spearhead AI-Driven Growth

Retrieved on:

Tuesday, October 10, 2023

Student, IBM, Intelligence, Software as a service, Communication, Rackspace Technology, Customer advocacy, Artificial intelligence, Education, Workforce, Growth, Marketing, CRM, Egnyte, Nursing

RALEIGH, N.C., Oct. 10, 2023 /PRNewswire/ -- Element451 , the AI-powered, all-in-one intelligent student engagement CRM for higher ed institutions, announced today that Brandon Hurter has joined the company's executive team as Chief Marketing Officer.

Key Points:

RALEIGH, N.C., Oct. 10, 2023 /PRNewswire/ -- Element451 , the AI-powered, all-in-one intelligent student engagement CRM for higher ed institutions, announced today that Brandon Hurter has joined the company's executive team as Chief Marketing Officer.
Hurter joins Element451 at a time of significant growth and expansion, with the SaaS company doubling revenue and customer count year-over-year since 2020.
Most recently, Hurter served as the Vice President of Product / Industry Marketing and Customer Advocacy at Egnyte, a cloud content collaboration and data governance platform.
"This is a pivotal moment for Element451," said Ardis Kadiu, Founder and CEO of Element451.

American Shared Hospital Services and GK Financing Subsidiary to Attend the American Society Radiation Therapy and Oncology (ASTRO) Conference

Retrieved on:

Thursday, September 14, 2023

SAN FRANCISCO, CA, Sept. 14, 2023 (GLOBE NEWSWIRE) -- via NewMediaWire – American Shared Hospital Services (ASHS) and GK Financing LLC (GKF), a subsidiary of American Shared Hospital Services (NYSE American: AMS), a leading provider of creative financial and turnkey technology solutions for advanced radiosurgery and radiation oncology services, announced today that for the first time American Shared Hospital Services (ASHS) and its subsidiary, GK Financing (GKF), will not only attend as in previous years but also exhibit at the American Society Radiation Therapy and Oncology (ASTRO) annual meeting being held in San Diego, CA on October 1-4, 2023.

Key Points:

SAN FRANCISCO, CA, Sept. 14, 2023 (GLOBE NEWSWIRE) -- via NewMediaWire – American Shared Hospital Services (ASHS) and GK Financing LLC (GKF), a subsidiary of American Shared Hospital Services (NYSE American: AMS), a leading provider of creative financial and turnkey technology solutions for advanced radiosurgery and radiation oncology services, announced today that for the first time American Shared Hospital Services (ASHS) and its subsidiary, GK Financing (GKF), will not only attend as in previous years but also exhibit at the American Society Radiation Therapy and Oncology (ASTRO) annual meeting being held in San Diego, CA on October 1-4, 2023.
The American Society for Radiation Oncology (ASTRO) is the largest radiation oncology society in the world, with nearly 10,000 members who are physicians, nurses, biologists, physicists, radiation therapists, dosimetrists and other health care professionals who specialize in treating patients with radiation therapies.
This Radiation Therapy Conference brings together radiation therapists, medical dosimetrists, and other leading radiation oncology experts from around the world who are driving innovation and the future of the profession.
In addition, the Society for Radiation Oncology Administrators (SROA) will also hold their annual meeting in conjunction with this year’s ASTRO.

Agiloft Celebrates Second BIG Innovation Award Win of the Year for Excellence in Customer Service

Retrieved on:

Thursday, June 22, 2023

Organization, CLM, ROI, Customer advocacy, Customer service, BIG, Customer lifecycle management, Agiloft, Software, Management

REDWOOD CITY, Calif., June 22, 2023 /PRNewswire/ -- Agiloft, the global standard in no-code contract lifecycle management (CLM), announced today its second BIG Innovation Award Win of the year, winning the 2023 Excellence in Customer Service Award, presented by the Business Intelligence Group (BIG). Today's award win is further recognition of the growing impact Agiloft is having in the explosive CLM market. As the only enterprise CLM vendor to offer an unconditional guarantee on its software, Agiloft's latest award celebrates its industry-leading customer success metrics, including a 99.6% success rate for implementations, 97% customer satisfaction scores, and 100% customer service response rates for more than 850 customers.

Key Points:

REDWOOD CITY, Calif., June 22, 2023 /PRNewswire/ -- Agiloft, the global standard in no-code contract lifecycle management (CLM), announced today its second BIG Innovation Award Win of the year, winning the 2023 Excellence in Customer Service Award , presented by the Business Intelligence Group (BIG).
Today's award win is further recognition of the growing impact Agiloft is having in the explosive CLM market.
"We are thrilled to win our second BIG Innovation Award of the year," said Myles Van Leuven, VP of Customer Advocacy at Agiloft, "We are in the business of making our customers wildly successful, and this award and our customer satisfaction metrics are proof that Agiloft leads the market when it comes to customer service excellence.
Agiloft has grown through a strong focus on innovation, implementation excellence, and dedication to world-class customer service.

Influitive Announces The Fearless 50 and The Elite 18 Customer-Led Marketing Leaders and CMOs of 2023

Retrieved on:

Tuesday, June 6, 2023

Elite, G2, Marketing, Customer advocacy, Customer experience, CMO, Cengage, Community, Cisco, System, Splunk, Management

TORONTO, June 6, 2023 /PRNewswire-PRWeb/ -- Influitive Corporation, the leading provider of engagement software for customer marketing, advocacy, and online communities, today announce the winners of the first-ever Fearless 50 and Elite 18 customer-led marketing leaders and CMOs award program.

Key Points:

Mika Yamamoto, Chief Customer Engagement and Marketing Officer, F5
‒Marketing often has the first touch in that entire customer journey and oftentimes the very last touch, so as you come full closed loop, marketing leaders set the pace for companies on how we interact with our customers and how we engage,– said Carrie Palin, CMO at Cisco and Elite 18 2023 judge.
‒So these human beings being honored today are at the forefront of crazy innovation and doing wonderful things that we can all learn from.–
The first-ever Fearless 50 customer-led marketing leaders of 2023 are:
Amanda Malko, Advisor and Executive Advisory Board Member, G2
Amy Payne, VP Global Customer Partner and Events Marketing, TalkDesk
Angela Wells, Head of Customer Advocacy and Executive Programs, Splunk
Claire Grove, Senior Director, Global Customer Advocacy & Storytelling, ServiceNow
Erica Messenger, Senior Director, US Higher Ed Advocacy & Community, Cengage
Kalina Bryant, Head of Marketing and Partnerships, unapologeTECH
Kevin Lau, Senior Director of Global Customer Engagement, F5
Melissa Henley, Vice President of Customer Experience, Luxion

Curacao Prevails in California Attorney General Lawsuit Over Its Curacao Credit Protection Product

Retrieved on:

Thursday, February 2, 2023

Curacao prevailed in the most important claim brought by the California Attorney General’s office related to its Curacao Credit Shield (CCS), formerly called AGP, its credit protection product, which helps thousands of customers.

Key Points:

Curacao prevailed in the most important claim brought by the California Attorney General’s office related to its Curacao Credit Shield (CCS), formerly called AGP, its credit protection product, which helps thousands of customers.
Curacao introduced these protections to aid its customers, who often have a unique need to establish credit in a world where life without it can be truly burdensome and overwhelming.
By offering a gateway to establish and maintain good credit, Curacao customers can successfully navigate the U.S. credit-based economy.
The company has taken many proactive steps to ensure every customer has an impeccable experience every single day at Curacao.

Onix Networking Corporation Appoints Patrick Schablitzki as Chief Operating Officer (COO)

Retrieved on:

Monday, December 19, 2022

Cloud, EVP, Executive, Customer advocacy, Customer, Infrastructure, Alliance for Telecommunications Industry Solutions, Security, Federal Migration Service, Google Cloud Platform, Google Workspace, Machine learning, Data, Google Cloud, Network equipment, Management, Onix

The cloud & digital workplace services company secures former Google Executive as Chief Operating Officer

Key Points:

New York, New York--(Newsfile Corp. - December 19, 2022) - Onix Networking Corporation, a highly acclaimed, award winning Google Cloud Partner, announced today that Patrick Schablitzki has been appointed as Chief Operating Officer (COO) and will be running Onix's engineering and delivery functions globally.
Patrick joined Onix after over 13 years with Google Cloud as a Managing Director in the Google Cloud Customer Experience team.
"Patrick brings significant experience and expertise on helping customers innovate and accelerate their transformation journey leveraging Google Cloud," said Sanjay Singh, Chief Executive Officer of Onix.
In October, Sanjay Singh, EVP & Global Head of the Alphabet Google Cloud Ecosystem unit at HCL Tech, joined Onix as Chief Executive Officer.

The World's Largest Customer Contact Event Series, Customer Contact Week, Set to Make San Antonio, Texas Debut In January 2023

Retrieved on:

Tuesday, December 13, 2022

NEW YORK, Dec. 13, 2022 /PRNewswire/ -- Customer Contact Week (CCW), the leading conference dedicated to providing expert insight into exceptional customer service and experience, now in its 25th year, has announced its next event series, taking place January 30-February 1, 2023 for the first time in San Antonio, Texas at the Grand Hyatt. CCW is powered by CCW Digital, a division of Customer Management Practice.

Key Points:

Program themes for January's event include "The Future of Work," "Next-Generation Automation and Digital Transformation," and "Effortless Customer Experiences."
The 2023 CCW event in San Antonio, Texas, will feature hundreds of industry leaders, attendees, and exhibitors.
For more information on the 2023 CCW in San Antonio, Texas, visit: https://www.customercontactweekdigital.com/events-customercontactweekwin...
Started in 1999 as Call Center Week, CCW is the world's largest customer contact event series.
The Customer Management Practice is a complete research, marketing and business development partner, and resource hub to the customer management sector.

Zoom Accelerates Global Productivity and Growth With Effective Communication From Grammarly Business

Retrieved on:

Tuesday, October 18, 2022

Grammarly , the company powering effective communication for over 50,000 teams daily, today announced that Zoom Video Communications, Inc. (NASDAQ: ZM) has amplified productivity globally with Grammarly Business , the companys enterprise offering.

Key Points:

Grammarly , the company powering effective communication for over 50,000 teams daily, today announced that Zoom Video Communications, Inc. (NASDAQ: ZM) has amplified productivity globally with Grammarly Business , the companys enterprise offering.
AI writing assistance from Grammarly Business helps Zoom meet that demand without making trade-offs between quality and efficiency.
For more on Grammarly Business and the link between effective communication and business results, visit https://www.grammarly.com/business .
Our comprehensive offerings Grammarly Premium , Grammarly Business , Grammarly for Education , and Grammarly for Developers empower individuals, enterprises, and organizations with unmatched communication support wherever writing happens.