LivePerson recognized in report on generative AI and innovative AI applications by independent research firm
NEW YORK, Oct. 3, 2023 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), a global leader in Conversational AI, has been recognized in Forrester's new report: "How Generative AI Will Transform CRM." The report details how generative AI capabilities can enhance customer relationship management — including customer service, sales and marketing — by increasing productivity and helping agents deliver better customer experiences.
- NEW YORK, Oct. 3, 2023 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), a global leader in Conversational AI, has been recognized in Forrester's new report: "How Generative AI Will Transform CRM."
- The report details how generative AI capabilities can enhance customer relationship management — including customer service, sales and marketing — by increasing productivity and helping agents deliver better customer experiences.
- The report also acknowledged how LivePerson's AI and automation capabilities have led to specific business outcomes.
- Download the Forrester report " How Generative AI Will Transform CRM " using your Forrester.com login.