Infobip

Infobip Gears Up for Second Edition of Developer Shift Conference in the U.S.

Retrieved on: 
Monday, April 8, 2024

Infobip Shift Miami , the American counterpart of Croatia's renowned developer conference, is returning to the iconic Perez Art Museum for its second annual edition from April 22nd to 24th, 2024.

Key Points: 
  • Infobip Shift Miami , the American counterpart of Croatia's renowned developer conference, is returning to the iconic Perez Art Museum for its second annual edition from April 22nd to 24th, 2024.
  • Our goal is to establish Infobip Shift Miami as an annual cherished event within the American developer community," explains Nikola Radišić, head of the Infobip Shift team.
  • Infobip Shift Miami 2024 demonstrates our strategic approach to connecting the developer community around this unique event," concludes Nikola Pavešić, Director of Developer Experience and Startups at Infobip.
  • Following Infobip Shift in Miami, the European edition of the conference is scheduled to take place at ŠC Višnjik in Zadar on September 16 and 17, 2024.

Companies Still Struggle With Integrated Communications

Retrieved on: 
Thursday, April 4, 2024

The 2024 Ventana Research Buyers Guide for Digital Communications notes dozens of software providers and tools for digital communications are used across the typical enterprise with little to no integration or interoperability.

Key Points: 
  • The 2024 Ventana Research Buyers Guide for Digital Communications notes dozens of software providers and tools for digital communications are used across the typical enterprise with little to no integration or interoperability.
  • According to a Ventana Research forecast, through 2027, only one-quarter of enterprises will have standardized their digital communications to provide the highest level of resilience and unification.
  • Increasingly, use of generative AI like ChatGPT and large language models are becoming integrated into digital communications platforms, the study notes.
  • For its 2024 Buyers Guide study, Ventana Research evaluated software providers across four digital communications categories – Communications as a Platform (CPaaS), Premium Suites, Basic Suites and Overall Digital Communications (Combining Premium Suites and CPaaS) – and produced a separate Buyers Guide for each.

Infobip Research Reveals Paradigm Shift in Customer Experience

Retrieved on: 
Wednesday, April 3, 2024

New research from global cloud communications platform Infobip reveals how conversational customer experiences and generative AI developments have created a long-lasting impact for how people and brands interact.

Key Points: 
  • New research from global cloud communications platform Infobip reveals how conversational customer experiences and generative AI developments have created a long-lasting impact for how people and brands interact.
  • Infobip analyzed more than 473 billion digital communications interactions on its platform in 2023 between businesses and consumers to identify the latest global business messaging trends.
  • As consumers look for a deeper connection with the brands they buy from, conversational messaging channels are seeing the fastest growth.
  • In 2023, Infobip recorded a 137% increase in mobile app messages compared to 2022, a 73% rise in social media messages, and a 63% increase in chat app messages.

Infobip named to Fast Company’s Annual List of the World’s Most Innovative Companies of 2024

Retrieved on: 
Tuesday, March 19, 2024

Global cloud communications platform Infobip has been named to Fast Company’s prestigious list of the World’s Most Innovative Companies of 2024.

Key Points: 
  • Global cloud communications platform Infobip has been named to Fast Company’s prestigious list of the World’s Most Innovative Companies of 2024.
  • This year’s list shines a spotlight on businesses that are shaping industry and culture, and achieving remarkable milestones.
  • Silvio Kutić, CEO at Infobip commented: “Innovation is at the heart of what we do and we are delighted to have been recognized by Fast Company.
  • The World's Most Innovative Companies stands as Fast Company's hallmark franchise and one of its most anticipated editorial efforts of the year.

HumanFirst Announces New Market Expansion To Bring GenAI-Powered Data Productivity to CPaaS Providers

Retrieved on: 
Monday, March 25, 2024

ORLANDO, Fla., March 25, 2024 /PRNewswire/ - HumanFirst , a prompt and data engineering platform for Generative AI (GenAI), today announced their expansion into the Communications Platform as a Service (CPaaS) market to accelerate time to GenAI value for CPaaS providers and customers alike.

Key Points: 
  • ORLANDO, Fla., March 25, 2024 /PRNewswire/ - HumanFirst , a prompt and data engineering platform for Generative AI (GenAI), today announced their expansion into the Communications Platform as a Service (CPaaS) market to accelerate time to GenAI value for CPaaS providers and customers alike.
  • Real-time communications capabilities–voice, video, instant messaging–are pillars of every customer journey, and valuable data floods into CPaaS platforms daily through every channel.
  • Hidden in that data are rich, real-time customer insights that power business intelligence, automation opportunities, and CX transformations.
  • In a low-code platform, HumanFirst combines prompt and data engineering capabilities to help teams analyze raw, unstructured data from diverse sources.

VEON Launches Geolocation Gateway, Enabling Proximity-Based Digital Services

Retrieved on: 
Wednesday, February 21, 2024

Initiative builds on GSMA Open Gateway framework, ensuring international interoperability

Key Points: 
  • Initiative builds on GSMA Open Gateway framework, ensuring international interoperability
    Amsterdam and Tashkent, 21 February 2024: VEON Ltd. (NASDAQ: VEON, Euronext Amsterdam: VEON), a global digital operator that provides converged connectivity and online services, today announced the launch of the Geolocation Gateway with the first implementation already in place in Uzbekistan.
  • The Geolocation Gateway, developed by VEON in partnership with Nokia and Infobip, allows applications to determine the location of devices.
  • "Mobile operators are at the forefront when it comes to enabling economic growth through digitalization, especially in the emerging economies where VEON operates.
  • The solution will be scaled to other digital operators of the VEON Group and is also available for licensing by other mobile operators.

GSMA MWC BARCELONA BRINGS INDUSTRIES TOGETHER FOR FOUR DAYS OF DISCUSSION AND DEBATE ON THE FUTURE OF CONNECTIVITY

Retrieved on: 
Monday, February 26, 2024

BARCELONA, Spain, Feb. 26, 2024 /PRNewswire/ -- GSMA MWC Barcelona 2024 returned to the Fira de Barcelona today, marking the beginning of the world's largest and most influential connectivity event.

Key Points: 
  • Hosted by the GSMA, MWC Barcelona convenes leaders from the global mobile ecosystem and adjacent industries for four days of networking, driving new business and delving into the latest trends shaping the future of connectivity.
  • With over half of our attendees coming from beyond the core mobile ecosystem, MWC no longer represents just one industry.
  • As connectivity brings us together, technology opens possibilities – with connectivity driving a fusion of technology and purpose across all sectors, enabling new possibilities.
  • The MWC Barcelona keynotes and content from the Debate Stage will be live streamed from the MWC website and app, as well as from Mobile World Live .

GSMA MWC BARCELONA BRINGS INDUSTRIES TOGETHER FOR FOUR DAYS OF DISCUSSION AND DEBATE ON THE FUTURE OF CONNECTIVITY

Retrieved on: 
Monday, February 26, 2024

BARCELONA, Spain, Feb. 26, 2024 /PRNewswire/ -- GSMA MWC Barcelona 2024 returned to the Fira de Barcelona today, marking the beginning of the world's largest and most influential connectivity event.

Key Points: 
  • Hosted by the GSMA, MWC Barcelona convenes leaders from the global mobile ecosystem and adjacent industries for four days of networking, driving new business and delving into the latest trends shaping the future of connectivity.
  • With over half of our attendees coming from beyond the core mobile ecosystem, MWC no longer represents just one industry.
  • As connectivity brings us together, technology opens possibilities – with connectivity driving a fusion of technology and purpose across all sectors, enabling new possibilities.
  • The MWC Barcelona keynotes and content from the Debate Stage will be live streamed from the MWC website and app, as well as from Mobile World Live .

Infobip's Survey Reveals Americans Are Getting Personal with Chatbots

Retrieved on: 
Wednesday, February 14, 2024

The nationwide survey revealed that nearly 20% of Americans have engaged in flirtatious conversations with chatbots.

Key Points: 
  • The nationwide survey revealed that nearly 20% of Americans have engaged in flirtatious conversations with chatbots.
  • The survey findings reveal that chatbots are not just tools for information retrieval or task completion but are increasingly being seen as companions by Americans.
  • The survey ranks Americans’ top four reasons for flirting with chatbots:
    1.
  • Over half of Americans (52.4%) believe that chatbots will positively impact this crucial aspect of business,” said Infobip Chief Business Officer, Ivan Ostojić.

Infobip ranked No.1 in Metrigy’s inaugural CPaaS MetriRank report

Retrieved on: 
Monday, February 12, 2024

Global cloud communications platform Infobip has been ranked as the number one Communications Platform as a Service (CPaaS) provider in analyst Metrigy’s first CPaaS MetriRank report.

Key Points: 
  • Global cloud communications platform Infobip has been ranked as the number one Communications Platform as a Service (CPaaS) provider in analyst Metrigy’s first CPaaS MetriRank report.
  • The report identifies the top ten players in the global CPaaS market, assessed against criteria that include market share, financials, market share momentum, product mix, customer sentiment, and customer business success.
  • Infobip received the maximum score for customer sentiment, customer business success, and product mix.
  • Diane Myers, principal analyst responsible for Metrigy’s MetriRank reports, said: “Infobip is the leader in our first CPaaS MetriRank report, number two in market share, and the highest product mix and customer sentiment ratings.