Kantata Ranks as the Top Provider of Professional Services Automation Solutions in SPI’s 2023 Professional Services Maturity Benchmark
Kantata , a leading global supplier of purpose-built technology for professional services, today announced it is ranked the number one provider in Service Performance Insight’s (SPI) Professional Service Automation (PSA) category in the 2023 edition of the Professional Services Maturity™ Benchmark .
- Kantata , a leading global supplier of purpose-built technology for professional services, today announced it is ranked the number one provider in Service Performance Insight’s (SPI) Professional Service Automation (PSA) category in the 2023 edition of the Professional Services Maturity™ Benchmark .
- In its first year, Kantata significantly outpaced all other providers with 30% of participants using Kantata as their preferred solution.
- Additionally, Kantata customers comprise the majority of companies SPI categorizes as “High-Performance Professional Services Organizations (HPPs).”
In this year’s benchmark, SPI Research analyzed the performance of 709 professional services organizations (PSOs) businesses, scoring them across all five service performance pillars to determine an individual score as well as overall maturity ranking. - 41 of the 141 of the HPPs are Kantata customers, the largest percentage among all PSA vendors.