Direct bank

Alpian and Fideuram - Intesa Sanpaolo Private Banking have entered into a strategic collaboration to accelerate the evolution of the digital wealth management offering of Fideuram-ISPB

Retrieved on: 
Wednesday, May 25, 2022

Fideuram-ISPB has identified Alpian as a strategic partner to advance Fideuram-ISPB's digital wealth management offerings, which currently serve 60'000 clients.

Key Points: 
  • Fideuram-ISPB has identified Alpian as a strategic partner to advance Fideuram-ISPB's digital wealth management offerings, which currently serve 60'000 clients.
  • Alpian has developed expertise in building mobile-first digital wealth management offerings using cloud-based technologies and agile product development.
  • The combination of this expertise with Fideuram-ISPB's private banking knowledge will allow to develop a product roadmap designed to enhance the digital wealth management offerings for Fideuram-ISPB's clients.
  • Headquartered in Milan, Fideuram Intesa Sanpaolo Private Banking is the leading private banking player in Italy and a key subsidiary of the Intesa Sanpaolo Group, which controls all the group's private banking activities.

Alpian and Fideuram - Intesa Sanpaolo Private Banking have entered into a strategic collaboration to accelerate the evolution of the digital wealth management offering of Fideuram-ISPB

Retrieved on: 
Wednesday, May 25, 2022

Fideuram-ISPB has identified Alpian as a strategic partner to advance Fideuram-ISPB's digital wealth management offerings, which currently serve 60'000 clients.

Key Points: 
  • Fideuram-ISPB has identified Alpian as a strategic partner to advance Fideuram-ISPB's digital wealth management offerings, which currently serve 60'000 clients.
  • Alpian has developed expertise in building mobile-first digital wealth management offerings using cloud-based technologies and agile product development.
  • The combination of this expertise with Fideuram-ISPB's private banking knowledge will allow to develop a product roadmap designed to enhance the digital wealth management offerings for Fideuram-ISPB's clients.
  • We will be leveraging the experience that the team has built while creating a mobile-first digital private banking offering using state-of-the-art technologies".

Axos Bank Named One of Top 3 Internet Banks

Retrieved on: 
Wednesday, June 30, 2021

For the second straight year, personal finance website Kiplinger.com has named Axos Bank one of the three Best Internet Banks and one of the Best Banks for Parents with Kids .

Key Points: 
  • For the second straight year, personal finance website Kiplinger.com has named Axos Bank one of the three Best Internet Banks and one of the Best Banks for Parents with Kids .
  • Axos has appealing no-fee checking accounts for teens, seniors and everyone in between, the website said in its annual list of Americas best banks.
  • Kiplinger.com noted that Axos Banks Essential Checking account offers Direct Deposit Express, which allows customers to access direct-deposited paychecks up to two days early.
  • Born digital, Axos Bank empowers smarter money choices by offering a full suite of banking, investing, and personal financial management tools in one convenient place.

Direct Banks Hit by Pandemic Headwinds Continue on Path to Digital Transformation of Retail Banking Industry, J.D. Power Finds

Retrieved on: 
Thursday, April 1, 2021

Direct Banking Satisfaction Study,SM released today, top-line declines in customer satisfaction are driven primarily by historically low interest rates and a tough economic environment, but several key performance metrics show direct banks are continuing to set the standard for digital transformation in the retail banking sector.

Key Points: 
  • Direct Banking Satisfaction Study,SM released today, top-line declines in customer satisfaction are driven primarily by historically low interest rates and a tough economic environment, but several key performance metrics show direct banks are continuing to set the standard for digital transformation in the retail banking sector.
  • Direct Banking Satisfaction Study (Graphic: Business Wire)
    Direct banks have been showing consistent improvement in customer satisfaction, significantly outperforming traditional retail banks for the past several years, said John Cabell, director of wealth and lending intelligence at J.D.
  • Power.
  • Pandemic pushes traditional retail bank customers to direct bank priorities: According to data from the J.D.

Calvin Choi, Chairman & CEO of AMTD Group: more virtual banks will emerge

Retrieved on: 
Sunday, January 31, 2021

When talking about the impacts brought by the COVID-19 pandemic, Calvin Choi, Chairman & CEO of AMTD Group, said he noticed that changes of customer behavior during this period are indeed remarkable.

Key Points: 
  • When talking about the impacts brought by the COVID-19 pandemic, Calvin Choi, Chairman & CEO of AMTD Group, said he noticed that changes of customer behavior during this period are indeed remarkable.
  • Calvin believed that the boundary between finance and technology, as well as that of the traditional banks and virtual banks will be more blurred.
  • There will be more traditional banks starting their digital voyage, and more virtual banks will emerge.
  • For example, AMTD has recently successfully obtained the nation-wide qualified foreign limited partner (QFLP) license for AMTD Capital in Zhuhai.

Greenwood reaches 500,000 sign-ups, announces partnership and donation to King Center and Drum Major Institute

Retrieved on: 
Tuesday, January 26, 2021

Greenwood announced today it has surpassed 500,000 sign-ups for its virtual banking services in just 100 days.

Key Points: 
  • Greenwood announced today it has surpassed 500,000 sign-ups for its virtual banking services in just 100 days.
  • In addition, Greenwood announced a donation to the Drum Major Institute, an organization co-founded by Rev.
  • Dr. Martin Luther King, Jr. and dedicated to creating commonsense solutions to drive social progress for all American citizens.
  • Greenwood is partnering with Black-owned banks and other FDIC-insured banks to give customers the ability to spend and save securely.

Komerční Banka - Part of the Société Générale Group - Selects Temenos to Reinforce its Leadership in Digital Banking in Czech Republic

Retrieved on: 
Tuesday, January 12, 2021

Komern bankas services are accessible through a network of more than 240 branches as well as digital banking channels including mobile and internet banking.

Key Points: 
  • Komern bankas services are accessible through a network of more than 240 branches as well as digital banking channels including mobile and internet banking.
  • The modernization of its core system with Temenos constitutes a crucial step in Komern bankas long-term strategy to reinforce its leadership in digital banking in the Czech Republic.
  • Simplification of IT systems and consolidation on Temenos platform will enable Komern banka to bring new products to market faster.
  • Komern banka ranks among the leading banking institutions in the Czech Republic and in Central and Eastern Europe.

HashCash Aids Banking Sector with Scalable Branch Channel Solutions

Retrieved on: 
Friday, July 24, 2020

PALO ALTO, Calif., July 24, 2020 /PRNewswire-PRWeb/ --HashCash Consultants drives digital transformation within the banking sector with its cutting-edge branch channel solutions , optimizing the way bank branches communicate and serve the consumers.

Key Points: 
  • PALO ALTO, Calif., July 24, 2020 /PRNewswire-PRWeb/ --HashCash Consultants drives digital transformation within the banking sector with its cutting-edge branch channel solutions , optimizing the way bank branches communicate and serve the consumers.
  • Whether it is a physical branch or a virtual banking platform, HashCash's digital solutions are being able to streamline the legacy banking services.
  • "Bank branches are where strong and long-lasting customer relationships are forged, making branch channel one of the crucial operational areas of the banking sector.
  • Through optimized branch channel solutions , HashCash ensures consistent and cumulative customer experience on both virtual platforms and physical branches.

Scotiabank Launches Online Enrollment for CRA Direct Deposit of Canada Emergency Wage Subsidy Funds for Business Customers

Retrieved on: 
Monday, April 27, 2020

TORONTO, April 27, 2020 /CNW/ -Scotiabank announces quick and secure access to the Canada Emergency Wage Subsidy (CEWS) funds, effective immediately for business banking customers who enroll in direct deposit with the CRA.

Key Points: 
  • TORONTO, April 27, 2020 /CNW/ -Scotiabank announces quick and secure access to the Canada Emergency Wage Subsidy (CEWS) funds, effective immediately for business banking customers who enroll in direct deposit with the CRA.
  • Business banking customers who are approved to receive Canada Emergency Wage Subsidy funds should enroll in direct deposit with the Canada Revenue Agency (CRA)through ScotiaOnLine, the Scotia Mobile app, and ScotiaConnect for quick and secure access.
  • Business customers should sign-in to their normal online banking channel to enroll, or contact their Small Business Advisor for Small Business Customers or Relationship Manager for Commercial and Corporate customers, for help in getting enrolled.
  • Scotiabank business customers should visit Scotiabank.com for information on how to enroll for CRA direct deposit, which takes only a few minutes to submit.

Direct Banks Earn Higher Customer Satisfaction than Traditional Retail Banks, but Face Call Center Challenges, J.D. Power Finds

Retrieved on: 
Thursday, April 2, 2020

Direct Banking Satisfaction Study,SM released today, direct banks continue to significantly outperform traditional retail banks in overall customer satisfactionbut challenges persist when it comes to call center interactions.

Key Points: 
  • Direct Banking Satisfaction Study,SM released today, direct banks continue to significantly outperform traditional retail banks in overall customer satisfactionbut challenges persist when it comes to call center interactions.
  • Power 2019 U.S. Retail Banking Satisfaction Study.SM Direct banks overall satisfaction also is substantially higher than the average score at the Big Six retail banks among customers who are not conducting branch transactions.1
    Direct banks gain market share from retail banks: On average, direct banks capture 47% of total deposit share of average customers, compared with 71% among traditional retail banks.
  • Call center challenges persist: One area where direct banks consistently lag traditional retail banks is in interactions with the call center.
  • Direct banks that offer checking outperform direct savings banks: Direct savings banks have satisfaction scores ranging from 836 to 861all of which are below the average for direct banks that offer checking (864).