NPS

Cisco, NEC and TIM Brazil improve TIM Brazil network quality with automation and advanced data analytics to enhance business customers experience

Retrieved on: 
Friday, March 1, 2024
SAN, Senior, Algorithm, NEC, NPS, Quality, QOS, Quality of service, TV Brasil, Automation, COE, Quality of experience, TIM, Telecommunications, Network equipment provider

The collaboration aims to improve TIM Brazil network performance, service quality and end-to-end visibility, providing an enhanced experience for customers business of all sizes.

Key Points: 
  • The collaboration aims to improve TIM Brazil network performance, service quality and end-to-end visibility, providing an enhanced experience for customers business of all sizes.
  • TIM Brazil, leading 5G mobile operator and leader in network coverage in Brazil, has identified key areas for improvement, including end-to-end visibility, automation, and network quality.
  • The company aims to continue its journey of quality improvement, offering a premium network quality and availability to its customers.
  • Our Center of Excellence (CoE) places a strong emphasis on network automation to enhance our customer's operations and network quality.

Bach to Rock Music School Announces 2023 Recap and Outlook for 2024

Retrieved on: 
Thursday, February 15, 2024
Marketing, Senior, NPS, Growth, Parent, Franchise Times, Curriculum, Education, Communication, Consultant, School, Veteran, Education and technology, Music school, Music, Student, Management

BETHESDA, Md., Feb. 15, 2024 /PRNewswire-PRWeb/ -- Bach to Rock, America's Music School for students of all ages, recently unveiled the brand's key highlights of 2023, provided insights into the outlook for 2024, and announced the promotions of several key executives during its annual business meeting with the Bach to Rock board of directors.

Key Points: 
  • BETHESDA, Md., Feb. 15, 2024 /PRNewswire-PRWeb/ -- Bach to Rock , America's Music School for students of all ages, recently unveiled the brand's key highlights of 2023, provided insights into the outlook for 2024, and announced the promotions of several key executives during its annual business meeting with the Bach to Rock board of directors.
  • Bach to Rock experienced steady growth in 2023 and closed the year with system-wide revenue totaling over $29 million.
  • Sean Wilson has been with Bach to Rock for seven years, most recently as the Director of Bach to Rock Bethesda.
  • The Bach to Rock business model is suited for the music lover who is passionate about enriching his or her community and helping educate children.

Vital’s ERAdvisor Earns Top Marks in KLAS Spotlight Report

Retrieved on: 
Thursday, February 15, 2024
Health, Technology, Hospitals, Practice Management, Health Technology, Software, Artificial Intelligence, Hospital, Senior, Research, NPS, Education, Repurchase agreement, ROI, Patient satisfaction, Spotlight, KLAS, Patient, Integration, Trust, Tangibility, Partnership, Nursing

Vital , a leading artificial intelligence-(AI) driven digital health company, today announced that its exceptional performance was featured in a recent KLAS Research Emerging Company Spotlight .

Key Points: 
  • Vital , a leading artificial intelligence-(AI) driven digital health company, today announced that its exceptional performance was featured in a recent KLAS Research Emerging Company Spotlight .
  • KLAS provides in-depth analyses and ratings of healthcare IT software and services that healthcare leaders use to inform purchase and implementation decisions.
  • “The KLAS report reaffirms Vital's position as a leader in digital health and emphasizes the critical role of close collaboration with health system partners,” said Joe Sedlak, Senior Vice President of Client Success at Vital.
  • Exceptional Executive Involvement: With an "A+" rating, Vital demonstrates an unparalleled commitment to partnering with customers, ensuring that ERAdvisor meets and exceeds expectations.

Boost Employee Happiness with AI: BambooHR Unveils Cutting-Edge eNPS Insights

Retrieved on: 
Thursday, February 15, 2024
BambooHR, Organization, AI, NPS, Dräxlmaier Group, Medical device

LINDON, Utah, Feb. 15, 2024 /PRNewswire/ -- BambooHR®, the leading cloud-based human resource platform where everything works together, announced today the first of several planned AI-powered product features: AI Topic Summaries for Employee Satisfaction with eNPS®*, which offers conveniently distilled AI analysis of all employee open response feedback into an impactful report.

Key Points: 
  • "This has definitely made analyzing our eNPS data faster," said Andreea Dumitrescu, HR Manager at Progressive Automations.
  • The AI-powered reporting feature provides deeper insights into employee feedback and enhances leadership's understanding of why employees are or aren't satisfied at work.
  • "We are thrilled to introduce AI Topic Summaries for eNPS," said Alan Whitaker, Head of AI at BambooHR.
  • "This enhancement will empower organizations to listen and gain a dynamic understanding of employee feedback, enabling data-driven plans to improve employee experience.

Roundtrip Announces Sam Farmer as CEO, Founder Mark Switaj as Board Chair

Retrieved on: 
Thursday, February 15, 2024
CFO, NPS, Health, Transport, Culture, Growth, CCO, Pleasure, Patient, Management

Farmer succeeds Founder Mark Switaj , who will also transition to the role of Chairman of the Board of Directors.

Key Points: 
  • Farmer succeeds Founder Mark Switaj , who will also transition to the role of Chairman of the Board of Directors.
  • Sam Farmer joined Roundtrip in 2019, most recently serving as Chief Operating Officer (COO), where she has played a pivotal role in the company's growth and development.
  • With an extensive background in operations and management consulting at both Deloitte and Vynamic, Farmer is well-positioned to lead Roundtrip into its next chapter as the company turns profitable.
  • We are thrilled to appoint Sam Farmer as our new CEO," said Mark Switaj, Founder of Roundtrip.

Patients Give Billing and Insurance Lowest Ratings in New Feedtrail Report

Retrieved on: 
Thursday, February 15, 2024
MHA, Organization, NPS, RN, Patient, Pulse, Nursing

RALEIGH, N.C., Feb. 15, 2024 /PRNewswire/ -- A new report from Feedtrail, a leading provider of healthcare experience management solutions, found patients rated their providers lowest for billing and insurance services in 2023.

Key Points: 
  • The study shares anonymous patient comments tied to each category, contextualizing the "why" behind scores to drive informed action.
  • To help organizations benchmark and share a pulse on patient loyalty, the report outlines the overall Net Promoter Score (NPS) for each organization type.
  • "For too long, we've seen a one-size-fits-all approach for patients that has led to significant gaps in care.
  • It's time for us to personalize how we speak with our patients and tailor it to how they're suited to best receive it."

Q2 FY24 Results: Mytheresa posts positive growth and strong financial results outperforming a consolidating market

Retrieved on: 
Thursday, February 15, 2024
Fashion, Online Retail, Retail, Luxury, Other Retail, Home Goods, NPS, Telephone, Growth, FINANCIAL, IDFA, COVID-19, Webcast, Eastern Time Zone, Risk, MYT, Partnership

The luxury multi-brand digital platform reported solid financials posting positive growth and profitability clearly outperforming a consolidating market.

Key Points: 
  • The luxury multi-brand digital platform reported solid financials posting positive growth and profitability clearly outperforming a consolidating market.
  • Michael Kliger, Chief Executive Officer of Mytheresa, said, “We are pleased with our results in a challenging macro environment.
  • With positive revenue growth and positive adjusted EBITDA in the second quarter, we not only surpassed market expectations but also outperformed almost all competitors.
  • Mytheresa does not intend to update its forward-looking statements until its next quarterly results announcement, other than in publicly available statements.

Greenlight Networks Breaks Ground in Hudson Valley, Connecting Homes to High-Speed Fiber Internet

Retrieved on: 
Wednesday, February 14, 2024
Internet, Town, NPS, Growth, Local, Partnership

WALLKILL, N.Y., Feb. 14, 2024 /PRNewswire/ -- Greenlight Networks, the leading fiber-to-the-home provider in New York State, is pleased to announce the hamlets of Mechanicstown and Circleville, within the Town of Wallkill, have been chosen for its much-anticipated fiber network expansion. As Greenlight continues to grow its footprint across the Hudson Valley region, construction teams are breaking ground within the neighborhood of Victory located in Mechanicstown; Circle, Disco and Mabel neighborhoods in Circleville are slated for development later this spring.

Key Points: 
  • "We want to extend our gratitude to the local residents, Supervisor Serrano, the Orange County Partnership and other community leaders for their support as this becomes the first expansion area for Greenlight Networks in the Hudson Valley.
  • We see the enthusiasm growing especially as many residents have already gone onto our website to express interest in our internet services," says Mark Murphy, CEO of Greenlight Networks.
  • Having high-speed, affordable internet will only further fuel our growth and make our region more attractive to homeowners and families alike."
  • Once construction is completed in their neighborhood, customers who pre-ordered services will be promptly notified to schedule in-home installation by a Greenlight Networks' fiber technician.

Ocean Power Technologies Receives Funding for AT&T 5G-Enabled PowerBuoy® Deployment in Monterey Bay

Retrieved on: 
Wednesday, February 14, 2024
MDAS, Sea, NPS, Ocean Power Technologies, Communication, OPT, AT&T, Slave & Otis, Renewable energy

This deployment marks a significant milestone in maritime technology, showcasing the potential of standalone at-sea infrastructure nodes to support the Joint Force's diverse operational needs.

Key Points: 
  • This deployment marks a significant milestone in maritime technology, showcasing the potential of standalone at-sea infrastructure nodes to support the Joint Force's diverse operational needs.
  • Furthermore, this deployment signifies the first installation of AT&T cellular technology on one of OPT's commercially proven ocean buoys.
  • Philipp Stratmann, CEO of Ocean Power Technologies, commented on this significant collaboration: "We are excited to see our PowerBuoy® technology being used in such a groundbreaking way.
  • For more information about Ocean Power Technologies and their innovative solutions, please visit our website: Ocean Power Technologies

PlanSource Charges into 2024 as Market Leader in Benefits Engagement, Personalization and Communication

Retrieved on: 
Wednesday, February 14, 2024
Olive, Workload, Certification, The Source, AI, NPS, Investment, Net, SAP, Female, Language, Health, Health care, History, HR, Inclusion, Equity, Heart, Reseller, Marketplace, Video game

Healthcare costs for employers are expected to rise by 8.5 percent in 2024 , nearly double the increase from the prior year.

Key Points: 
  • Healthcare costs for employers are expected to rise by 8.5 percent in 2024 , nearly double the increase from the prior year.
  • PlanSource is focused on being a strategic partner to its customers to maximize their investment and increase participation rates and benefits utilization.
  • In an ambitious move for 2024, PlanSource is set to revolutionize the employee experience with cutting-edge enhancements.
  • “2024 is going to be a significant year for PlanSource as we provide our customers with a market leading benefits engagement platform that will drive better health and wellness outcomes for their employees.”