transcosmos releases an FAQ management service including SEO solutions that optimizes Google and other search engine results, thereby driving customer self-service
TOKYO, Jan. 14, 2021 /PRNewswire-PRWeb/ -- transcosmos inc. hereby announces that the company has released an FAQ management service that includes search engine optimization (SEO) solutions.
- TOKYO, Jan. 14, 2021 /PRNewswire-PRWeb/ -- transcosmos inc. hereby announces that the company has released an FAQ management service that includes search engine optimization (SEO) solutions.
- By structuring FAQs and applying effective SEO techniques, the service helps businesses optimize their FAQ management and operations processes.
- At the same time, consumers prefer self-service solutions over relying on customer support centers, as much as possible.
- What's more, equipped with an FAQ engine that enables natural language search, not mere keyword matching, the service shows FAQ content that is relevant to consumer's search query.