Retailers Must Navigate Major Data and Talent Barriers to Reap Full Benefits of AI, According to Research from Fluent Commerce
NEW YORK, March 6, 2024 /PRNewswire-PRWeb/ -- Fluent Commerce, the leading provider of distributed Order Management System (OMS), Fluent Order Management, today released the findings of new research showing that while many retailers are eager to leverage artificial intelligence (AI) to improve mission-critical capabilities, they face significant barriers to capitalizing on its potential, with only 27% currently utilizing AI/ML to support inventory and order processes.
- However, retailers also share a range of significant barriers in adopting predictive AI/ML technologies, including:
Data preparation challenges: Almost half (43%) of respondents highlighted the complexity of preparing data for AI/ML models. - Retail data often resides across disparate systems not originally designed for the nuanced demands of AI training, complicating the data preparation process.
- In addition, the research also highlights a gap in historical data, crucial for training predictive AI models.
- The process requires effort, but the benefits – ranging from better inventory management to enhanced delivery success – are potentially highly significant."