Operational excellence

transcosmos forms a partnership with BORDER, a Fortnite metaverse production studio

Retrieved on: 
Friday, December 15, 2023

TOKYO, Dec. 15, 2023 /PRNewswire-PRWeb/ -- transcosmos inc. is proud to announce that the company has signed a partnership agreement with BORDER, a Fortnite metaverse production studio jointly operated by NEIGHBOR (CEO: Notef) and EbuAction (President and CEO: Keita Noda). With this partnership in place, transcosmos will combine its TCI-DX for Metaverse with the metaverse development & planning capabilities that BORDER owns, and strengthen its ability in developing creative content on Fortnite, a metaverse platform with more than 500 million users across the globe. Ultimately, transcosmos aims to offer new values for businesses and organizations in the field of the metaverse.

Key Points: 
  • Offers metaverse content for enterprises on Fortnite, a leading metaverse platform capturing business interests
    TOKYO, Dec. 15, 2023 /PRNewswire-PRWeb/ -- transcosmos inc. is proud to announce that the company has signed a partnership agreement with BORDER, a Fortnite metaverse production studio jointly operated by NEIGHBOR (CEO: Notef) and EbuAction (President and CEO: Keita Noda).
  • With this partnership in place, transcosmos will combine its TCI-DX for Metaverse with the metaverse development & planning capabilities that BORDER owns, and strengthen its ability in developing creative content on Fortnite, a metaverse platform with more than 500 million users across the globe.
  • BORDER is a Fortnite metaverse production studio which specializes in entrusted development for businesses in Japan, and is co-operated by NEIGHBOR, an enterprise Fortnite Creative Studio, and EbuAction.
  • EbuAction is a Fortnite metaverse production studio for the Japanese market led by the 16-year-old entrepreneur, Keita Noda.

transcosmos opens Chihlee Center, its 2nd operations center in Taiwan

Retrieved on: 
Thursday, December 14, 2023

TOKYO, Dec. 14, 2023 /PRNewswire-PRWeb/ -- transcosmos inc. is pleased to announce that the company has opened Chihlee Center, its second operations center in Taiwan to accommodate its growth in the market. Located in the Chihlee University of Technology (President: Ju-Long Chen), the center will offer contact center and e-commerce one-stop services for the Taiwan local market with 54 workstations. transcosmos Taiwan inc. (Headquarters: Taipei, Taiwan; General Manager: Charlene Lien; transcosmos Taiwan), the company's wholly-owned subsidiary, will run and manage the center.

Key Points: 
  • transcosmos Taiwan inc. (Headquarters: Taipei, Taiwan; General Manager: Charlene Lien; transcosmos Taiwan), the company's wholly-owned subsidiary, will run and manage the center.
  • In October 2018, transcosmos opened Jiangzicui Center, its first contact center in Taiwan, which offers contact center services across a range of industries such as manufacturing, distribution and mail order.
  • Now, to accommodate its growing contact center service business, transcosmos opened the Chihlee Center in Taiwan.
  • Chihlee Center is located in the Chihlee University of Technology, which is only 1.2 km away from the Jiangzicui Center.

AMETEK Completes Acquisition of Paragon Medical

Retrieved on: 
Friday, December 8, 2023

BERWYN, Pa., Dec. 8, 2023 /PRNewswire/ -- AMETEK, Inc. (NYSE: AME) today announced that it has completed its acquisition of Paragon Medical, a leading provider of highly engineered medical components and instruments, from affiliates of American Securities LLC, in an all-cash transaction valued at approximately $1.9 billion.

Key Points: 
  • BERWYN, Pa., Dec. 8, 2023 /PRNewswire/ -- AMETEK, Inc. (NYSE: AME) today announced that it has completed its acquisition of Paragon Medical, a leading provider of highly engineered medical components and instruments, from affiliates of American Securities LLC, in an all-cash transaction valued at approximately $1.9 billion.
  • "We are excited to welcome the Paragon team to AMETEK," said David A. Zapico, AMETEK Chairman and Chief Executive Officer.
  • Paragon Medical serves a wide range of specialty applications including orthopedics, minimally invasive surgery, robotic surgery, and drug delivery.
  • With annual sales of approximately $500 million, Paragon joins AMETEK as part of its Electromechanical Group (EMG), a differentiated supplier of thermal management, automation and engineered solutions.

transcosmos will open BPO Center Sendai Itsutsubashi to accommodate business growth

Retrieved on: 
Monday, December 4, 2023

TOKYO, Dec. 4, 2023 /PRNewswire-PRWeb/ -- transcosmos inc. is pleased to announce that the company will open BPO Center Sendai Itsutsubashi in Sendai city, Miyagi prefecture, the second BPO center in Tohoku region.

Key Points: 
  • TOKYO, Dec. 4, 2023 /PRNewswire-PRWeb/ -- transcosmos inc. is pleased to announce that the company will open BPO Center Sendai Itsutsubashi in Sendai city, Miyagi prefecture, the second BPO center in Tohoku region.
  • Under such an environment coupled with a wave for business transformation and restructuring, client needs for transcosmos BPO services are growing.
  • To accommodate these needs and expand business even further, transcosmos will open a new BPO center in the Tohoku region.
  • The new BPO Center Sendai Itsutsubashi will provide services for corporate back-office functions including office administration, human resources, accounting, procurement & purchasing, and sales.

Vulog Unveils Ground-breaking AI-powered Software Platform for Next-Gen Vehicle as a Service Solutions

Retrieved on: 
Thursday, November 30, 2023

NICE, France, Nov. 30, 2023 /PRNewswire/ -- Vulog, a leading mobility technology provider, introduces its latest AI-based platform to revolutionize the Vehicle as a Service (VaaS) landscape.

Key Points: 
  • NICE, France, Nov. 30, 2023 /PRNewswire/ -- Vulog, a leading mobility technology provider, introduces its latest AI-based platform to revolutionize the Vehicle as a Service (VaaS) landscape.
  • VaaS is revolutionizing transportation by eliminating the need for private vehicle ownership in favor of a usership model.
  • Vulog is at the forefront with a comprehensive software platform capable of supporting complex use cases.
  • With the introduction of its trailblazing VaaS platform, Vulog will save a projected 3 million tons annually by 2028.

Curio Wellness Certified Through Good Agriculture Collection Practices (GACP)

Retrieved on: 
Wednesday, November 29, 2023

TIMONIUM, Md., Nov. 29, 2023 /PRNewswire/ -- Curio Wellness, a cGMP-certified, vertically integrated cannabis company and market-leading innovator of health and wellness products has achieved completion of their Good Agriculture Collection Practices (GACP) certification. The World Health Organization-supported certification process is designed to ensure plant medicine companies employ proper quality, efficacy, and safety standards.

Key Points: 
  • Market-leading innovator of cannabis products and technology maintains quality standard of excellence through rigorous, independent certification process
    TIMONIUM, Md., Nov. 29, 2023 /PRNewswire/ -- Curio Wellness , a cGMP-certified, vertically integrated cannabis company and market-leading innovator of health and wellness products has achieved completion of their Good Agriculture Collection Practices (GACP) certification.
  • Curio Wellness is an established leader in operational excellence, devoted to providing adult-use consumers and medical patients with safe cannabis products and unparalleled quality.
  • Curio Wellness underwent audits of its quality, maintenance, operational systems, and agricultural practices, which were all deemed exceptional.
  • For more information on Curio Wellness products, partnerships, and manufacturing efforts, please visit https://curiowellness.com/ .

Communication experience is the decisive success factor in CX. Self-service option is critical

Retrieved on: 
Wednesday, November 29, 2023

TOKYO, Nov. 29, 2023 /PRNewswire-PRWeb/ -- transcosmos inc. hereby announces that the company has published the results of "Consumer to Business Communications Trend Survey 2023-2024." Please download the survey report on "transplus," the company-owned media (no translation available). We hope you find this report valuable in developing your digital strategies and initiatives for optimizing your customer experience (CX), and ultimately boosting corporate earnings.

Key Points: 
  • We hope you find this report valuable in developing your digital strategies and initiatives for optimizing your customer experience (CX), and ultimately boosting corporate earnings.
  • Building on the report findings, transcosmos will work with you in shifting your customer communication channels to online and setting your approach towards enhancing your CX strategies.
  • Since then, the report has been well-received by many clients, and is now popularly known as Com Survey.
  • The survey also revealed that communication experience has a significant weight as a customer satisfaction factor, impacting total customer satisfaction by as much as 30%.

transcosmos holds a signing ceremony, commemorating the signing of the location agreement for its new BPO Center Nagasaki Stadium to be opened in autumn, 2024

Retrieved on: 
Wednesday, November 29, 2023

TOKYO, Nov. 29, 2023 /PRNewswire-PRWeb/ -- transcosmos inc. is pleased to announce that the company has held a ceremony with Nagasaki prefecture and Nagasaki city commemorating the signing of the location agreement of BPO Center Nagasaki Stadium City, a new center scheduled to be opened in autumn, 2024.

Key Points: 
  • TOKYO, Nov. 29, 2023 /PRNewswire-PRWeb/ -- transcosmos inc. is pleased to announce that the company has held a ceremony with Nagasaki prefecture and Nagasaki city commemorating the signing of the location agreement of BPO Center Nagasaki Stadium City, a new center scheduled to be opened in autumn, 2024.
  • The new BPO Center Nagasaki Stadium City will open in the autumn of 2024 in the office tower located in the Nagasaki Stadium City to be created and offered by JAPANET HOLDINGS Co., Ltd.
  • Unlike its three existing centers in Nagasaki prefecture, BPO Center Nagasaki Stadium City will become the base for offering services that combine BPO and DX (digital transformation).
  • Making the center a DX flagship center in the BPO services domain, transcosmos aims to generate maximum synergy by connecting diverse people and technologies.

Cisco Launches New Business Performance Insight and Visibility for Modern Applications on AWS

Retrieved on: 
Tuesday, November 28, 2023

LAS VEGAS, Nov. 28, 2023 /PRNewswire/ -- AWS re:Invent -- Cisco (NASDAQ: CSCO) today announced new business metrics in Cisco Cloud Observability. Powered by the Cisco Observability Platform to enhance business context for modern applications running on Amazon Web Services (AWS). This latest release also supports integration with AWS services and application performance monitoring (APM) correlation and provides end-to-end visibility into the performance of cloud native applications.   

Key Points: 
  • New business metrics for Cisco Cloud Observability enable customers to significantly enhance critical business context when observing the end-to-end flow of modern applications.
  • Cloud service expansion, based on customer feedback, enables Cisco to unite applications and business metrics with the AWS services that impact customers within business transactions.
  • LAS VEGAS, Nov. 28, 2023 /PRNewswire/ -- AWS re:Invent -- Cisco (NASDAQ: CSCO) today announced new business metrics in Cisco Cloud Observability.
  • Powered by the Cisco Observability Platform to enhance business context for modern applications running on Amazon Web Services (AWS).

SANDSIV and Applied Consulting Transform the Italian CX Landscape

Retrieved on: 
Thursday, November 23, 2023

ZURICH, Nov. 23, 2023 /PRNewswire/ -- SANDSIV, a leading provider of CX and Voice of Customer technology through its innovative sandsiv+ enterprise platform, is thrilled to announce a strategic alliance with Applied Consulting, an Italian consultancy specializing in streamlining business processes and fostering development through a customer-centric approach.

Key Points: 
  • This collaboration marries the strengths of Applied Consulting and SANDSIV, both dedicated to a shared mission: empowering companies to achieve Customer Centricity, People Engagement, and Operational Excellence.
  • The partnership aspires to redefine the customer experience landscape, leveraging SANDSIV's cutting-edge sandsiv+ CX solution.
  • Experience the impact of SANDSIV's technological prowess embodied by the sandsiv+ platform, as it collaborates with Applied Consulting to lead a global CX revolution at https://sandsiv.com/partner-program/ .
  • Cristiana Luzi, Partner at Applied Consulting, remarked, "Witnessing the market's growth and observing new industries embracing the CX trend, we are delighted to bring forth an innovative solution like sandsiv+.