Help desk

Datalink Networks Announced as a Top Los Angeles Managed Service Provider by UpCity

Retrieved on: 
Wednesday, March 30, 2022
Cloud, Nextgen, Campus network, Network, Data management, Research, Help desk, CEO, B2B, Computer security, Birmingham, Consultant, Online shopping, Management

VALENCIA, Calif., March 30, 2022 /PRNewswire-PRWeb/ -- Datalink Networks is thrilled to officially announce that we have been recognized as one of the top managed service providers in Los Angeles and nationally by UpCity!

Key Points: 
  • Datalink Networks has been recognized by UpCity as a top IT Provider by for its exceptional service and end- to end IT management.
  • VALENCIA, Calif., March 30, 2022 /PRNewswire-PRWeb/ -- Datalink Networks is thrilled to officially announce that we have been recognized as one of the top managed service providers in Los Angeles and nationally by UpCity!
  • At Datalink Networks, we take that hassle out of our clients' hands.
  • These digital data points like reviews (both on UpCity and other third-party review sites), presence in relevant search results, domain authority, website speed and experience help UpCity connect businesses with outstanding service providers like Datalink Networks.

Midwest Real Estate Data welcomes Central Illinois Board of Realtors® to MLS’ growing family

Retrieved on: 
Tuesday, March 15, 2022
Cloud, GLOBE, MLS, Partnership, Housing, MRED, Help desk, RESO, Real estate

Lisle, Ill., March 15, 2022 (GLOBE NEWSWIRE) -- Midwest Real Estate Data (MRED), one of the nations largest multiple listing services (MLS), announced the addition of the Central Illinois Board of Realtors (CIBR) as an association partner.

Key Points: 
  • Lisle, Ill., March 15, 2022 (GLOBE NEWSWIRE) -- Midwest Real Estate Data (MRED), one of the nations largest multiple listing services (MLS), announced the addition of the Central Illinois Board of Realtors (CIBR) as an association partner.
  • CIBR joins 15 other REALTOR associations in Illinois which contract with MRED to provide cutting-edge MLS and real estate-related services.
  • "MRED will provide CIBR members better visibility and opportunities to work with real estate professionals in Illinois, said CIBR Association Executive Paul Brown.
  • Midwest Real Estate Data (MRED) is dedicated to serving nearly 50,000 real estate professionals in more than 7,500 offices.

Reynolds Seizes Opportunity, Launches New Customer Success Services Team

Retrieved on: 
Friday, February 11, 2022
Help desk, College Station, Daughter, Reynolds, Bangladesh Industrial and Technical Assistance Center, Industry, Sales, Tobacco

DAYTON, Ohio, Feb. 10, 2022 /PRNewswire/ -- The Reynolds and Reynolds Company announced today the creation of a new department to spearhead its focus on customer success.

Key Points: 
  • DAYTON, Ohio, Feb. 10, 2022 /PRNewswire/ -- The Reynolds and Reynolds Company announced today the creation of a new department to spearhead its focus on customer success.
  • This new team has its sights set squarely on the success of our customers," said Willie Daughters, chief operating officer at Reynolds.
  • "The new customer success services team expands on our industry-leading support organization," continued Daughters.
  • Reynolds new customer success services team is dedicated to new customer onboarding, new product implementation, and ongoing support and consulting.

Maqsam Wins Top Award Of $250,000 At Global Tech Expo In Riyadh

Retrieved on: 
Saturday, February 5, 2022
Pain, Zoho Corporation, Super Mario, SMS, Help desk, MENA, BBC, CRM, Dragon, Software as a service, WhatsApp, LEAP, Veteran, HubSpot, Den, Information technology, Jongmyo jerye, Communication

Around 500 startups of various stages competed in the "Rocket Fuel Startup Pitch Competition Award" to claim the recognition of being the top contender in the space.

Key Points: 
  • Around 500 startups of various stages competed in the "Rocket Fuel Startup Pitch Competition Award" to claim the recognition of being the top contender in the space.
  • Maqsam (maqsam.com), the most insightful cloud communications suite for SMBs in MENA and the emerging markets presented a flash 3-minute pitch that was awarded first place with the grand prize of $250,000.
  • Around this particular win, Jeryes stated: "In a world where business is more global than ever, we understand that customers want to be serviced more locally and personally as well.
  • We've done the heavy lifting to democratize and lower the barriers to prosperity and market access through our SaaS based platform.

Maqsam Wins Top Award Of $250,000 At Global Tech Expo In Riyadh

Retrieved on: 
Saturday, February 5, 2022
Pain, Zoho Corporation, Super Mario, SMS, Help desk, MENA, Multimedia, BBC, CRM, Dragon, Software as a service, WhatsApp, LEAP, Veteran, HubSpot, Den, Information technology, Jongmyo jerye, Communication, Video game

Around 500 startups of various stages competed in the "Rocket Fuel Startup Pitch Competition Award" to claim the recognition of being the top contender in the space.

Key Points: 
  • Around 500 startups of various stages competed in the "Rocket Fuel Startup Pitch Competition Award" to claim the recognition of being the top contender in the space.
  • Maqsam (maqsam.com), the most insightful cloud communications suite for SMBs in MENA and the emerging markets presented a flash 3-minute pitch that was awarded first place with the grand prize of $250,000.
  • Around this particular win, Jeryes stated: "In a world where business is more global than ever, we understand that customers want to be serviced more locally and personally as well.
  • We've done the heavy lifting to democratize and lower the barriers to prosperity and market access through our SaaS based platform.

Vodafone Business and RingCentral Bring Flexible Cloud Communications Solutions to Organisations Across Europe and Asia

Retrieved on: 
Thursday, February 3, 2022
Telecommunications, Software, Networks, Internet, Audio, Video, Technology, VoIP, Mobile, Wireless, View, Culture, Help desk, Environmental regulation of small and medium enterprises, SME, MVP, Communication, PBX, CCAA, UC, Environment, Technology, Woman, RingCentral, Microsoft, Workforce, HD, ERP, City, Agriculture, Small and medium-sized enterprises, Student, Unified communications, Electricity, Health, Customer relationship management, Gender identity, RNG, Education, Contact centre, IOT, CRM, NYSE, Vodafone, Multimedia, Disability, Internet of things, Unified communications as a service, 365, Religion, Mobile phone

Vodafone Business UC with RingCentral will be rolled out in the UK, Germany, Hong Kong, Italy, Portugal, Singapore, Spain, and Sweden.

Key Points: 
  • Vodafone Business UC with RingCentral will be rolled out in the UK, Germany, Hong Kong, Italy, Portugal, Singapore, Spain, and Sweden.
  • To support hybrid work, companies need a secure, reliable, and flexible cloud communications platform.
  • RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud Message Video Phone (MVP), customer engagement and contact centre solutions for businesses worldwide.
  • RingCentral, Message Video Phone, MVP, and the RingCentral logo are trademarks of RingCentral, Inc.
    View source version on businesswire.com: https://www.businesswire.com/news/home/20220203005342/en/

Aircall partners with Deutsche Telekom to provide each German company with a premium cloud-based phone system

Retrieved on: 
Wednesday, January 19, 2022
Technology, HubSpot, General manager, Deutsche Telekom, Adoption, Growth, Zendesk, Help desk, Part, Salesforce, CRMS, Software, Partnership, Airline, Online shopping

BERLIN, Jan. 19, 2022 /PRNewswire/ -- Aircall, founded in 2014, provides a cloud-based call center software that integrates seamlessly with most CRMs and helpdesk tools. Based in New York, Paris, Sydney, Madrid, Berlin and London, the company currently counts 600+ employees. Aircall was built to make phone systems easy to manage – accessible, transparent, and collaborative.

Key Points: 
  • Aircall was built to make phone systems easy to manage accessible, transparent, and collaborative.
  • For Deutsche Telekom: The Aircall app on desktop is all that is needed for sales and support teams.
  • We are thrilled with Aircall as a partner whose product enables exactly that vision for German companies."
  • Ulrike Volejnik , Head of Business Area New Work & Board Member, T-Systems Multimedia Solution, Part of the Deutsche Telekom

Ford Technical Assistance Center Using TeamViewer Frontline Augmented Reality Solution to Streamline Customer Vehicle Repairs Worldwide

Retrieved on: 
Tuesday, November 23, 2021
Ford Motor Company, Internet, Automation, Tata Daewoo, AR, TAC, Help desk, Americas, TeamViewer, Solution, TMV, Program, Frankfurt Stock Exchange, Augmented reality, EUR, Artificial intelligence, Shoulder, Documentation, Front line, MDAX, TeamViewer (company)

The new service is offered by Ford's Technical Assistance Center (TAC), a centralized diagnostic troubleshooting team that provides support to all Ford and Lincoln dealerships' technicians who diagnose and repair customer vehicles.

Key Points: 
  • The new service is offered by Ford's Technical Assistance Center (TAC), a centralized diagnostic troubleshooting team that provides support to all Ford and Lincoln dealerships' technicians who diagnose and repair customer vehicles.
  • Dealer technicians can initially reach out to TAC specialists via a web-based portal or even on a phone.
  • "My team diagnoses some of the most complex and complicated vehicle issues," says Bryan Jenkins, TAC powertrain operations manager.
  • Currently Ford is promoting the new program to its full network of 3,100 U.S. based dealers, with a positive response.

AMI Strategies Launches Certified, Scoped App for Managed Mobility Services in ServiceNow Store

Retrieved on: 
Thursday, November 11, 2021
Learning, Help desk, MMS, Industry, Managed Mobility Services, CEO, Technology, IOT, Automation, Investment, TEM, AMI, CTO, WBE, API, ServiceNow, Woman, Certification, Time, Expense management, Mobile phone, Sales

LIVONIA, Mich., Nov. 11, 2021 /PRNewswire/ -- AMI Strategies, an industry leader in technology expense and mobility management, today announced that its cutting-edge proprietary mobility management platform, mobilityNOWis live in the ServiceNow store.

Key Points: 
  • LIVONIA, Mich., Nov. 11, 2021 /PRNewswire/ -- AMI Strategies, an industry leader in technology expense and mobility management, today announced that its cutting-edge proprietary mobility management platform, mobilityNOWis live in the ServiceNow store.
  • "Our strategy from day one was to allow those customers to extend and leverage that investment to their mobility estates, which historically has been very difficult and costly to manage.
  • Headquartered in Michigan for over 30 years, AMI Strategies partners with clients to drive optimal business results by managing their technical, financial, and operational processes and data for their technology estate.
  • AMI is a diversity supplier and Women Owned Business Enterprise - WBE (Certification Number: W070241).

U.S. Department of Justice Awards ICF $20 Million Technical Assistance Contract

Retrieved on: 
Wednesday, October 27, 2021
Bureau, Contract, Industry, Justice, Organization, Security (finance), U.S. Securities and Exchange Commission, Delinquent, Private Securities Litigation Reform Act, NASDAQ, View, Policy, U.S. Department of Defense Strategy for Operating in Cyberspace, Consultant, Government, TTA, United States Department of Justice, Public sector, Coronavirus, Crime, ICFI, ICF, Risk, BJA, Help desk, COVID-19, Multimedia, Recidivism, Health, Private sector, DOJ, Victim, Private investigator

FAIRFAX, Va., Oct. 27, 2021 /PRNewswire/ --The U.S. Department of Justice recently awarded global consulting and digital services provider ICF (NASDAQ:ICFI) a new $20 million contract to deliver training and technical assistance (TTA) support to the Bureau of Justice Assistance National Training and Technical Assistance Center (BJA NTTAC).

Key Points: 
  • FAIRFAX, Va., Oct. 27, 2021 /PRNewswire/ --The U.S. Department of Justice recently awarded global consulting and digital services provider ICF (NASDAQ:ICFI) a new $20 million contract to deliver training and technical assistance (TTA) support to the Bureau of Justice Assistance National Training and Technical Assistance Center (BJA NTTAC).
  • The contract has a term of five years, including a one-year base and four one-year options.
  • ICF brings extensive experience gained over two decades of supporting TTA centers, including DOJ's Office for Victims of Crime Training and Technical Assistance Center and Office on Juvenile Justice and Delinquency Prevention Programs National Training and Technical Assistance Center, to provide high-impact TTA services to BJA NTTAC and its justice agency partners.
  • ICF works with organizations to develop and implement training and technical assistance programs aimed at improving performance, maximizing impact and making lasting change.