Help desk

Advanced Software Products Group Announces the Release of ReACT v6.5, Packed with Enhanced Features and Developments

Retrieved on: 
Tuesday, January 23, 2024

NAPLES, Fla., Jan. 23, 2024 /PRNewswire-PRWeb/ -- Advanced Software Products Group (ASPG, Inc.), a leading provider of innovative software solutions for almost 40 years, is pleased to announce the release of ReACT v6.5, the latest version of its powerful self-service password reset and authentication tool. This new release introduces a wide range of features and developments, making ReACT even more efficient, user-friendly, and versatile.

Key Points: 
  • New release introduces a wide range of features and developments, making ReACT even more efficient, user-friendly, and versatile.
  • This new release introduces a wide range of features and developments, making ReACT even more efficient, user-friendly, and versatile.
  • ReACT v6.5 represents ASPG's commitment to delivering innovative and user-focused solutions in the realm of password management and authentication.
  • ReACT v6.5 also enables password resets for SAML providers, expanding compatibility and security customization with features like password length control and rate limiting capabilities.

New B2BinPay v18 Introduces Unified Account System and Massive UI Revisions

Retrieved on: 
Thursday, November 16, 2023

Key Points: 
  • View the full release here: https://www.businesswire.com/news/home/20231116251906/en/
    B2BinPay v18 update introduces Account Merge - Unifying Merchant and Enterprise Models and streamlining onboarding and business management processes.
  • (Graphic: Business Wire)
    The new release boasts a unified account system, merging the Merchant and Enterprise models and making transaction management easier than ever before.
  • Coupled with a revamped front end and reinforced regulatory compliance, B2BinPay continues to prioritise UX and security in this latest version.
  • New integration equipped B2BinPay with a robust system for detecting suspicious activities and eliminating fraud, providing clients with added peace of mind.

Cisco Enhances Partner Program to Drive Partner Differentiation and Profitability

Retrieved on: 
Wednesday, November 8, 2023

MIAMI BEACH, Fla., Nov. 8, 2023 /PRNewswire/ -- CISCO PARTNER SUMMIT -- Today at Cisco Partner Summit 2023, Cisco (NASDAQ: CSCO) announced new features, enhancements and tools for its extensive partner community. As Cisco invests in creating more business value throughout the entire customer lifecycle, it has initiated a significant evolution of its flagship incentives to reward partners for selling Cisco hardware, software, and as-a-service solutions. To support partners' competitiveness, Cisco is adding up to six new Solution Specializations within the next nine months.

Key Points: 
  • Cisco Partner Incentive to reward partners on all Cisco software, hardware, and services, and drive incremental growth and customer value.
  • MIAMI BEACH, Fla., Nov. 8, 2023 /PRNewswire/ -- CISCO PARTNER SUMMIT -- Today at Cisco Partner Summit 2023 , Cisco (NASDAQ: CSCO) announced new features, enhancements and tools for its extensive partner community.
  • Today at Cisco Partner Summit 2023, Cisco announced new features, enhancements and tools for its partner community.
  • "The Cisco Partner Incentive is the biggest change we've made to partner incentives in more than a decade and is the capstone on the Cisco Partner Program evolution started in 2020," said Marc Surplus, Vice President of Partner Strategy and Programs at Cisco.

B2Core’s New iOS Update That Traders Have Been Waiting For - Why It Matters?

Retrieved on: 
Wednesday, November 1, 2023

The new V1.20 iOS mobile update saw the revamping of user experience and layout design, making trading easier and more functional for traders of all types.

Key Points: 
  • The new V1.20 iOS mobile update saw the revamping of user experience and layout design, making trading easier and more functional for traders of all types.
  • This update sets a new standard for B2Core’s comprehensive services, bringing more tools to the user’s hands.
  • Many traders prefer cTrader because it is easy to use and includes a variety of asset classes and securities.
  • Traders can find more CFD offerings in several markets, including stocks, commodities or indices, where traders can diversify their portfolios.

Atera Partners with Microsoft to Launch AI-Powered IT, a Disruptive New Industry Category in IT Management Software

Retrieved on: 
Thursday, September 28, 2023

TEL AVIV, Israel, Sept. 28, 2023 /PRNewswire/ -- Atera, the cloud-based all-in-one remote monitoring and management (RMM) and Helpdesk, Ticketing, and Reporting platform for IT teams, today announced the launch of its new deep fusion with Microsoft Azure Open AI. The debut of this AI suite creates a new category in IT – artificial intelligence-powered IT, or "AIT" – that empowers IT teams to reach 10X operational efficiency, reduce time-to-resolution, and deliver better outcomes faster. This means that IT teams can now reduce response times from 1 hour to 3 seconds and improve average time-to-resolution from 4 hours to 10 minutes.

Key Points: 
  • Through the integration with Azure OpenAI, customers gain access to cloud and computing infrastructure-security, reliability, compliance, data privacy, and built-in responsible AI capabilities.
  • "The impact that AI-powered IT has on the IT industry cannot be overstated," said Gil Pekelman, CEO of Atera.
  • To kick off the launch of Atera's AI suite and introduce the industry to AIT, Atera and Pekelman are setting off on a world tour in partnership with Microsoft.
  • For more information on AIT or Atera and its integration with Microsoft Azure Open AI Service, visit atera.com .

ReACT v6.1: Enhanced User Experience and Greater Functionality in ASPG's Leading Password Reset Tool

Retrieved on: 
Tuesday, April 18, 2023

NAPLES, Fla., April 18, 2023 /PRNewswire-PRWeb/ -- Advanced Software Products Group, Inc. (ASPG) has announced the release of ReACT v6.1, the self-service password reset and synchronization tool designed to automate the password reset process, improve corporate security controls, and take a workload off the help desk.

Key Points: 
  • ReACT v6.1 boasts a complete UI overhaul for the Helpdesk and Admin portals, with appropriate updates made to provide a more modern feel and increased user friendliness.
  • This new version of ReACT is built using Google's Material Design 3 standard, which is known for its intuitive and user-friendly interface.
  • ReACT v6.1 has been designed with responsive design principles in mind, making it mobile-friendly and easily accessible on any device.
  • Implementing a self-service password reset tool like ReACT can help organizations enforce security, improve organization efficiency, and enhance user independence.

Axis' Atmos SSE Platform Named Best Security Service at 19th Annual 2023 Globee® Cybersecurity Awards

Retrieved on: 
Wednesday, March 15, 2023

PLANO, Texas, March 15, 2023 /PRNewswire/ -- Axis announced today that its Atmos Security Service Edge (SSE) platform has been named Best Security Service at 19th Annual 2023 Globee® Cybersecurity Awards. Additionally, co-founder Gil Azrielant has been named Chief Technology Officer of the Year in Cybersecurity.

Key Points: 
  • PLANO, Texas, March 15, 2023 /PRNewswire/ -- Axis announced today that its Atmos Security Service Edge (SSE) platform has been named Best Security Service at 19th Annual 2023 Globee® Cybersecurity Awards.
  • Additionally, co-founder Gil Azrielant has been named Chief Technology Officer of the Year in Cybersecurity.
  • As an innovative SSE platform, Atmos sits inline empowering IT to inspect all traffic, easily brokering surgical, one-to-one, connections based on identity and policy, while providing granular visibility with end-user experience monitoring.
  • The cloud-native service extends secure connectivity out to the user's location through 350 Atmos edge locations running on the global backbone of AWS Global Accelerator, Google Cloud Platform, and Oracle.

Hybrid Work Model is an Employee Retention Dream but a Help Desk Nightmare

Retrieved on: 
Thursday, March 9, 2023

CONSHOHOCKEN, Pa., March 9, 2023 /PRNewswire-PRWeb/ -- Once upon a time, working from home was reserved for a select few careers and industries. The in-office work environment was the norm and, despite the supercomputers in everyone's pocket, few in 2019 believed work could ever fully leave the office. It took a global pandemic to change that mindset. Since then, organizations have been forced to adapt in unprecedented ways. Remote work, once seemingly impossible, became the new norm for many workers. And while the Hybrid Work Model is highly popular with employees, it is a Help Desk nightmare.

Key Points: 
  • The in-office work environment was the norm and, despite the supercomputers in everyone's pocket, few in 2019 believed work could ever fully leave the office.
  • And while the Hybrid Work Model is highly popular with employees, it is a Help Desk nightmare.
  • In a world where most employees of an organization work within the same space, support demands are fairly predictable.
  • However, the shift to the Hybrid Work Model brought many new demands and dynamics for IT departments to handle.

Axis Named Most Innovative Cybersecurity Company at 2023 Cybersecurity Excellence Awards

Retrieved on: 
Thursday, March 9, 2023

PLANO, Texas, March 9, 2023 /PRNewswire/ -- Axis announced today that it has won three gold awards at the 2023 Cybersecurity Excellence Awards. The company was recognized as the Most Innovative Cybersecurity Company (100-499 employees) while the Atmos Security Service Edge (SSE) platform won both the Best Secure Access and Best Remote Access solution awards for its ability to elegantly sync secure connectivity across the workforce, partner ecosystem, and hybrid cloud infrastructure.

Key Points: 
  • Atmos SSE Platform Named Best Secure Remote Access, and Best Access Solution
    PLANO, Texas, March 9, 2023 /PRNewswire/ -- Axis announced today that it has won three gold awards at the 2023 Cybersecurity Excellence Awards.
  • "We congratulate Axis for the recognition as an award winner in the Most Innovative Cybersecurity Company category of the 2023 Cybersecurity Excellence Awards," said Holger Schulze, CEO of Cybersecurity Insiders and founder of the 600,000-member Information Security Community on LinkedIn, which organizes the 8th annual Cybersecurity Excellence Awards.
  • "With over 800 entries in more than 300 award categories, the 2023 Cybersecurity Excellence Awards program is highly competitive.
  • All winners reflect the very best in innovation and excellence in defending against today's evolving cybersecurity threats."

Atera and ESET Announce New Partnership to Make IT Solutions More Secure

Retrieved on: 
Thursday, March 9, 2023

The partnership enables Atera's community of IT professionals to easily deploy advanced anti-malware solutions to protect their customers.

Key Points: 
  • The partnership enables Atera's community of IT professionals to easily deploy advanced anti-malware solutions to protect their customers.
  • ESET advanced security solutions provide unparalleled protection to managed service providers (MSPs) and IT professionals – securing users' data while also improving the bottom line.
  • IT professionals using Atera have the option to choose from four popular solution tier packages: ESET PROTECT Entry, ESET PROTECT Advanced, ESET PROTECT Compete or ESET PROTECT Enterprise – advanced and customizable security solutions that include endpoint security, detection and response; file and mail server security; mobile security and more.
  • To learn more about ESET solutions and Atera, visit https://www.atera.com/integrations/eset/ .