Kiosks are #1 Priority in 2024 for QSR and Fast Casual Restaurants According to Survey that Reveals New Trends in Digital Channels, Self-service Options, Loyalty Frameworks, and AI
We expect this trend to continue into AI ordering over the next few years.
- We expect this trend to continue into AI ordering over the next few years.
- More than three quarters of brands (77 percent) increased digital sales in 2023, and 87 percent expect it to grow again in 2024.
- Half of fast casuals achieved 26-50 percent digital sales, while nearly half of QSRs had 11-25 percent digital sales.
- Get your free copy of the complete Qu 2024 State of Digital Report here.