Genesys Announces Record Fiscal Year 2024 Business Results
Genesys ®, a global cloud leader in AI-powered experience orchestration, today reported a record-setting fiscal year 2024 (Feb. 1, 2023–Jan.
- Genesys ®, a global cloud leader in AI-powered experience orchestration, today reported a record-setting fiscal year 2024 (Feb. 1, 2023–Jan.
- Genesys Cloud saw accelerated adoption of Genesys AI during the year, spanning conversational, generative and predictive capabilities.
- Additionally, in February 2024, Genesys acquired Radarr Technologies , a leading AI-based social and digital listening, analytics, and consumer engagement company.
- To further advance the company’s digital and AI innovations, Genesys invested $300 million in Genesys Cloud research and development during fiscal year 2024 and opened a new R&D center in Budapest during FY24.