McAlister

Focus Brands Appoints New Supply Chain, Customer Engagement and Digital Leaders

Retrieved on: 
Monday, October 16, 2023

ATLANTA, Oct. 16, 2023 /PRNewswire/ -- Focus Brands® , parent company of iconic brands including Auntie Anne's® , Carvel® , Cinnabon® , Jamba® , McAlister's Deli® , Moe's Southwest Grill® and Schlotzsky's® , today announced the addition of three new leaders to its supply chain, digital, and customer engagement functions.

Key Points: 
  • ATLANTA, Oct. 16, 2023 /PRNewswire/ -- Focus Brands® , parent company of iconic brands including Auntie Anne's® , Carvel® , Cinnabon® , Jamba® , McAlister's Deli® , Moe's Southwest Grill® and Schlotzsky's® , today announced the addition of three new leaders to its supply chain, digital, and customer engagement functions.
  • More importantly, we're investing in the right talent to build industry-best technology and supply chain capabilities," said Jim Holthouser, CEO of Focus Brands.
  • He will be responsible for overseeing the supply chain, distribution, logistics and quality assurance functions for all seven brands in the Focus Brands portfolio globally.
  • Urvi Patel has been promoted to Focus Brands' Executive Leadership Team and named SVP of Customer Experience and Engagement, leading customer engagement and loyalty, branded currency, revenue management, insights and digital experience.

McAlister's Deli Celebrates National Iced Tea Day with Launch of the "Tea-cation"

Retrieved on: 
Tuesday, June 6, 2023

ATLANTA, June 6, 2023 /PRNewswire/ -- To celebrate National Iced Tea Day on June 10, McAlister's Deli has created a relaxing getaway for iced tea-lovers, right in your own backyard. Sipping on our famous tea takes you on a mental vacation, and this summer McAlister's created an at-home oasis that is just as refreshing as that first sip. The limited-edition Tea-cation set is complete with all the infla-tea-ble essentials needed for the ultimate summertime staycation, giving you the perfect spot to kick back and enjoy a freshly-brewed McAlister's Tea.

Key Points: 
  • "Nothing goes better together than summer and iced tea, so we're excited to give our fans a one-of-a-kind experience to enjoy our famous tea in a new way," said Mike Freeman, Chief Brand Officer of McAlister's Deli.
  • "We've been celebrating 'Free Tea Day' at McAlister's Deli for 15 years and this limited-edition Tea-cation puts a new spin on one of our favorite days of the year."
  • On July 20, 2023, Free Tea Day returns at participating McAlister's Deli locations nationwide offering customers a free 32oz.
  • Consumers should follow McAlister's Deli on social media for additional celebratory moments including updates on Free Tea Day.

Focus Brands Names New President of Focus Brands International and Chief Brand Officer of Jamba

Retrieved on: 
Wednesday, May 17, 2023

ATLANTA, May 17, 2023 /PRNewswire/ -- Focus Brands® , parent company of iconic brands including Auntie Anne's® , Carvel® , Cinnabon® , Jamba® , McAlister's Deli® , Moe's Southwest Grill® and Schlotzsky's® , today announced Dave Mikita as President of Focus Brands International and Retail Channels and Nathan Louer as the new Chief Brand Officer of Jamba.

Key Points: 
  • ATLANTA, May 17, 2023 /PRNewswire/ -- Focus Brands® , parent company of iconic brands including Auntie Anne's® , Carvel® , Cinnabon® , Jamba® , McAlister's Deli® , Moe's Southwest Grill® and Schlotzsky's® , today announced Dave Mikita as President of Focus Brands International and Retail Channels and Nathan Louer as the new Chief Brand Officer of Jamba.
  • Dave Mikita, previously serving as President of Global Channels at Focus Brands, has been appointed President of Focus Brands International and Retail Channels.
  • With Dave at the helm, Focus Brands' International and Retail businesses are poised for strong growth in the coming years.
  • As the Chief Brand Officer of Jamba, he will be responsible for the strategic direction, marketing, operations, and collaboration within the Focus Brands organization to drive financial and franchise success.

Intouch Insight's 2023 Study Finds Mobile Order Pickup Process Critical to Overall Customer Satisfaction Among Fast Casual Restaurants

Retrieved on: 
Monday, May 1, 2023

OTTAWA, ONTARIO, May 1, 2023 /PRNewswire-PRWeb/ -- Intouch Insight Ltd. (TSXV:INX) (OTCQX: INXSF) today released findings of its 2023 study, Emerging Experiences: Where Tech Meets Taste. With 87% of consumers surveyed reporting having recently ordered food for pickup, the report identifies some of the most-prevalent trends shaping the restaurant guest experience and how fast casual chains are adapting operations to capitalize on the continued growth in digital ordering.

Key Points: 
  • Key takeaway: brands who received a fully satisfied rating on the pickup portion of the digital ordering for pickup experience, yielded a higher overall satisfaction rating by 34%.
  • All of the 800 orders were placed online, directly with the brand through its website or mobile application for pickup in-store.
  • Pickup area: Satisfaction with the pickup process was 8% higher when there was a designated pickup area.
  • The full Intouch Insight 2023 Study, Emerging Experiences: Where Tech Meets Taste offers more data on how the specific elements of the ordering and pickup processes impact overall customer satisfaction.

Jersey Mike's Tops Competition for Sandwich Quick Serve Restaurant in Market Force Information's 2022 Study

Retrieved on: 
Thursday, March 2, 2023

ATLANTA, March 2, 2023 /PRNewswire-PRWeb/ -- Jersey Mike's wins customer loyalty and satisfaction in the sandwich category, according to Market Force Information's recent study.

Key Points: 
  • Jersey Mike's wins for best sandwich experience in a Quick Serve Restaurant (QSR), according to Market Force Information's new 2022 QSR / Fast Casual Study.
  • ATLANTA, March 2, 2023 /PRNewswire-PRWeb/ -- Jersey Mike's wins customer loyalty and satisfaction in the sandwich category, according to Market Force Information's recent study.
  • "The customers have spoken," says Scott Griffith, CMSO for Market Force.
  • Over 5,000 people were surveyed in Market Force's 2022 Quick Serve Restaurant (QSR) / Fast Casual Study.

Milan Laser Hair Removal Announces New Chief Development Officer

Retrieved on: 
Monday, January 30, 2023

OMAHA, Neb., Jan. 30, 2023 /PRNewswire/ -- Milan Laser Hair Removal announced that Mike Clem has been named Chief Development Officer. Clem joined the Milan Laser team in October 2022. 

Key Points: 
  • OMAHA, Neb., Jan. 30, 2023 /PRNewswire/ -- Milan Laser Hair Removal announced that Mike Clem has been named Chief Development Officer.
  • Clem joined the Milan Laser team in October 2022.
  • I'm excited to build on the momentum Milan Laser has created and bring its services to new locations faster."
  • To learn more about Milan Laser Hair Removal, visit www.milanlaser.com .

This Month’s HR Technology Conference & Exposition® Virtual Set to Tackle Industry’s Most Pressing Issues

Retrieved on: 
Wednesday, February 8, 2023

PALM BEACH GARDENS, Fla., Feb. 08, 2023 (GLOBE NEWSWIRE) -- The industry-leading Human Resource Executive® HR Technology Conference & Exposition ® Virtual event today released additional agenda details.

Key Points: 
  • PALM BEACH GARDENS, Fla., Feb. 08, 2023 (GLOBE NEWSWIRE) -- The industry-leading Human Resource Executive® HR Technology Conference & Exposition ® Virtual event today released additional agenda details.
  • On day one of HR Tech Virtual, in addition to Josh Bersin’s opening keynote , will be Denise Caleb, Ed.D., President of the Human Resources Standards Institute.
  • Jeanne Achille, HR Tech Virtual conference chair, shared, “Reading and responding to the signals of an ever-changing business environment requires the right people, processes and HR technologies.
  • There’s no better destination than HR Tech Virtual to gain practical insights from industry leaders.”
    Attendees of the complimentary virtual experience gain access to dozens of additional insightful sessions and the innovative online HR technology expo featuring interactive booths.

Focus Brands Bolsters Leadership Team with Three New Additions

Retrieved on: 
Thursday, January 19, 2023

We look forward to seeing all that they'll accomplish at Focus Brands."

Key Points: 
  • We look forward to seeing all that they'll accomplish at Focus Brands."
  • She joins Focus Brands from Domino's Pizza, where she served as SVP of Corporate Operations in the United States.
  • His in-depth knowledge of design & construction, paired with decades of successful team leadership, will help him lead this team in continually enhancing Focus Brands' presence and growth through consistent optimization of brands' locations, space, functionality and attractiveness.
  • Chris Newman has been named SVP of Real Estate, overseeing all aspects of Focus Brands' real estate strategy to fuel long-term portfolio growth across all seven brands.

Focus Brands® Accelerates Franchise Growth with Dual Branding as the Future of QSR

Retrieved on: 
Wednesday, January 4, 2023

ATLANTA, Jan. 4, 2023 /PRNewswire/ -- Dual branding is the future of QSR, and with iconic brands and integrated concepts, Focus Brands®, the parent company of Auntie Anne's®, Carvel®, Cinnabon®, Jamba®, McAlister's Deli®, Moe's Southwest Grill®, and Schlotzsky's®, is leading the charge with strong franchisee and consumer appeal. Today, the Focus Brands portfolio boasts 175-plus open dual branded units with at least 65 more in various stages of development across the country. 

Key Points: 
  • Today, the Focus Brands portfolio boasts 175-plus open dual branded units with at least 65 more in various stages of development across the country.
  • Focus Brands has long pioneered the concept of dual branding, predominately in malls and non-traditional locations with Auntie Anne's and Cinnabon.
  • Now, the company's portfolio brands have found new opportunities with streetside dual branded units, which is paving the way for immense franchise growth.
  • "Dual branding is the future of our brands, especially on the specialty side of the business," said Brian Krause, Chief Development Officer at Focus Brands.

Blaze Pizza Names Beto Guajardo Chief Executive Officer

Retrieved on: 
Wednesday, January 4, 2023

LOS ANGELES, Jan. 4, 2023 /PRNewswire/ -- Blaze Pizza , the nation's leading fast-casual franchise pizza brand, announced today the appointment of Beto Guajardo as its new president and chief executive officer.

Key Points: 
  • LOS ANGELES, Jan. 4, 2023 /PRNewswire/ -- Blaze Pizza , the nation's leading fast-casual franchise pizza brand, announced today the appointment of Beto Guajardo as its new president and chief executive officer.
  • "I am incredibly energized and honored to be joining the Blaze Pizza team," said Guajardo.
  • "Blaze is an important brand in our portfolio, and Beto has extensive executive level experience leading global restaurant brands and building high performing teams.
  • Founded in 2011, Blaze Pizza is the nation's leading fast-casual pizza franchise concept with more than 330 restaurants across 38 states and 6 countries.