Conversocial

SCiFi Foods Rebrands, Expands Board of Directors, & Emerges from Stealth

Retrieved on: 
Wednesday, June 8, 2022

SAN FRANCISCO, June 8, 2022 /PRNewswire-PRWeb/ -- Bay Area-based food tech startup, SCiFi Foods, previously known to the world as Artemys Foods, announced today it has rebranded not only its look, but its official name as well. Additionally, the company has released the name of its newest board member, Myra Pasek, who serves as general counsel at Iron Ox, an agtech startup combining AI and robotics to improve the sustainability of agriculture. Pasek's prior experience includes executive roles at Impossible Foods and Tesla, brands synonymous with futuristic innovation. Since its founding, SCiFi Foods has raised $29 million, including a $22 million Series A round led by Andreessen Horowitz (a16z).

Key Points: 
  • Pasek's prior experience includes executive roles at Impossible Foods and Tesla, brands synonymous with futuristic innovation.
  • Since its founding, SCiFi Foods has raised $29 million, including a $22 million Series A round led by Andreessen Horowitz (a16z).
  • SCiFi Foods is tackling the enormous challenge of bringing cultivated meat to market at an affordable price.
  • Additionally, the company has just recently released its new branding and name, SCiFi Foods.

Verint Recognized for Customer Engagement Leadership in 2021 CRM Industry Leader Awards

Retrieved on: 
Wednesday, October 13, 2021

Verint (NASDAQ: VRNT), The Customer Engagement Company, today announced it was recognized in The 2021 CRM Industry Leader Awards by CRM Magazine in the Best Workforce Optimization (WFO) and Best Contact Center Analytics categories.

Key Points: 
  • Verint (NASDAQ: VRNT), The Customer Engagement Company, today announced it was recognized in The 2021 CRM Industry Leader Awards by CRM Magazine in the Best Workforce Optimization (WFO) and Best Contact Center Analytics categories.
  • CRMs Annual Industry Leader Awards are given to the top five vendors in 10 categories spanning sales, marketing, and customer service.
  • The Verint Customer Engagement portfolio draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer Engagement to help customers close The Engagement Capacity Gap.
  • VERINT, THE CUSTOMER ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER ENGAGEMENT, THE ENGAGEMENT CAPACITY GAP and THE SCIENCE OF CUSTOMER ENGAGEMENT are trademarks of Verint Systems Inc. or its subsidiaries.

The Top Conversational Marketing Software Vendors According to the FeaturedCustomers Fall 2021 Customer Success Report Rankings

Retrieved on: 
Tuesday, October 5, 2021

SUNRISE, Fla., Oct. 5, 2021 /PRNewswire-PRWeb/ --Today FeaturedCustomers published the Fall 2021 Conversational Marketing Software Customer Success Report to give prospects better insight on which Conversational Marketing Software would work best for their business according to real customer references.

Key Points: 
  • SUNRISE, Fla., Oct. 5, 2021 /PRNewswire-PRWeb/ --Today FeaturedCustomers published the Fall 2021 Conversational Marketing Software Customer Success Report to give prospects better insight on which Conversational Marketing Software would work best for their business according to real customer references.
  • The highest rated vendors according to the Fall 2021 Conversational Marketing Software Customer Success Report are:
    Market Leaders Conversica, Drift, iAdvize, Intercom, and Whisbi were given the highest "Market Leader" award.
  • About the Conversational Marketing Software Customer Success Report:
    The customer success report is based on over 1,000 pieces of verified customer reference content.
  • Of the vendors listed in the FeaturedCustomers' Conversational Marketing Software category, 16 vendors met the minimum requirements needed to be considered for the customer success report.

Verint Completes Acquisition of Conversocial

Retrieved on: 
Thursday, September 2, 2021

On August 10, Verint issued a release, Verint Expands its Cloud Platform Capabilities to Help Brands Accelerate Digital-First Customer Engagement , stating its intent to acquire the leading conversational messaging company.

Key Points: 
  • On August 10, Verint issued a release, Verint Expands its Cloud Platform Capabilities to Help Brands Accelerate Digital-First Customer Engagement , stating its intent to acquire the leading conversational messaging company.
  • While most third-party messaging applications focus on messaging, Verint already has the technology in-hand to further personalize these emerging digital channels with conversational AI.
  • * Source: Saddletree Research, Verint Acquires Conversocial, Expands Digital Customer Engagement Strategy, August 11, 2021
    This press release contains forward-looking statements, including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc.
  • VERINT, THE CUSTOMER ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER ENGAGEMENT, THE ENGAGEMENT CAPACITY GAP and THE SCIENCE OF CUSTOMER ENGAGEMENT are trademarks of Verint Systems Inc. or its subsidiaries.

Verint is Expanding its Cloud Platform Capabilities to Help Brands Accelerate Digital-First Customer Engagement

Retrieved on: 
Tuesday, August 10, 2021

Verint (NASDAQ: VRNT), The Customer Engagement Company, today announced the expansion of the digital-first capabilities of its cloud platform through the acquisition of Conversocial.

Key Points: 
  • Verint (NASDAQ: VRNT), The Customer Engagement Company, today announced the expansion of the digital-first capabilities of its cloud platform through the acquisition of Conversocial.
  • With the Verint Cloud Platform, brands are able to accelerate digital-first strategies:
    Supporting Boundless Customer Engagement that goes beyond traditional care channels, we are reimagining what it means to be The Customer Engagement Company for a digital-first world, says Verints Celia Fleischaker, chief marketing officer.
  • The Verint Customer Engagement portfolio draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer Engagement to help customers close The Engagement Capacity Gap.
  • VERINT, THE CUSTOMER ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER ENGAGEMENT, THE ENGAGEMENT CAPACITY GAP and THE SCIENCE OF CUSTOMER ENGAGEMENT are trademarks of Verint Systems Inc. or its subsidiaries.

Conversocial Appoints New CTO to Support Continued Growth

Retrieved on: 
Thursday, August 8, 2019

LONDONand NEW YORK, Aug. 8, 2019 /PRNewswire/ -- Conversocial , the leading customer service platform built for messaging channels, today announced that Iskandar Najmuddin has joined the company as its CTO.

Key Points: 
  • LONDONand NEW YORK, Aug. 8, 2019 /PRNewswire/ -- Conversocial , the leading customer service platform built for messaging channels, today announced that Iskandar Najmuddin has joined the company as its CTO.
  • In his new role, Iskandar will be responsible for the development of Conversocial's platform technology and leading the engineering team.
  • He will report directly to Ido Bornstein-HaCohen, CEO, and will work alongside Mat Munro, CPO, to lead Conversocial's R&D function.
  • Conversocial acquired San Francisco-based chatbot company, Assist, back in March to offer scalable, customer service on messaging channels that strike the right balance between adaptive automation and human support.

Conversocial Appoints New CTO to Support Continued Growth

Retrieved on: 
Thursday, August 8, 2019

LONDONand NEW YORK, Aug. 8, 2019 /PRNewswire/ -- Conversocial , the leading customer service platform built for messaging channels, today announced that Iskandar Najmuddin has joined the company as its CTO.

Key Points: 
  • LONDONand NEW YORK, Aug. 8, 2019 /PRNewswire/ -- Conversocial , the leading customer service platform built for messaging channels, today announced that Iskandar Najmuddin has joined the company as its CTO.
  • In his new role, Iskandar will be responsible for the development of Conversocial's platform technology and leading the engineering team.
  • He will report directly to Ido Bornstein-HaCohen, CEO, and will work alongside Mat Munro, CPO, to lead Conversocial's R&D function.
  • Conversocial acquired San Francisco-based chatbot company, Assist, back in March to offer scalable, customer service on messaging channels that strike the right balance between adaptive automation and human support.

Social Customer Care Expert Joshua March's Debut Book Shapes the Future of Customer Service

Retrieved on: 
Tuesday, May 29, 2018

NEW YORK, May 29, 2018 /PRNewswire/ -- Joshua March, CEO and Founder of the leading Social Messaging platform for customer care, Conversocial , today released his debut book Message Me: The Future of Customer Service in the Era of Social Messaging & Artificial Intelligence.

Key Points: 
  • NEW YORK, May 29, 2018 /PRNewswire/ -- Joshua March, CEO and Founder of the leading Social Messaging platform for customer care, Conversocial , today released his debut book Message Me: The Future of Customer Service in the Era of Social Messaging & Artificial Intelligence.
  • The social customer care expert offers brands an insider's guide to bringing customer service into the social, mobile age.
  • Keep up with Customer Expectations: Commit to full resolution of customer service issues over social and messaging in minutes, not days that's the expectation customers have today.
  • Based in New York, Message Me: The Future of Customer Service in the Era of Social Messaging & Artificial Intelligence is his first book.

Social Customer Care Expert Joshua March's Debut Book Shapes the Future of Customer Service

Retrieved on: 
Tuesday, May 29, 2018

"Message Me: The Future of Customer Service in the Era of Social Messaging & Artificial Intelligence"gives brands a roadmap for the changing landscape of customer service in an age of A.I., chatbots, and messaging

Key Points: 
  • "Message Me: The Future of Customer Service in the Era of Social Messaging & Artificial Intelligence"gives brands a roadmap for the changing landscape of customer service in an age of A.I., chatbots, and messaging
    NEW YORK, May 29, 2018 /PRNewswire/ -- Joshua March, CEO and Founder of the leading Social Messaging platform for customer care, Conversocial , today released his debut book Message Me: The Future of Customer Service in the Era of Social Messaging & Artificial Intelligence.
  • The social customer care expert offers brands an insider's guide to bringing customer service into the social, mobile age.
  • Keep up with Customer Expectations: Commit to full resolution of customer service issues over social and messaging in minutes, not days that's the expectation customers have today.
  • Based in New York, Message Me: The Future of Customer Service in the Era of Social Messaging & Artificial Intelligence is his first book.