New Otani Hotels

AI Chatbot 'Bebot' Launches Multilingual Guidance Service for Accessibility at Haneda Airport as a Demonstration Experiment

Retrieved on: 
Wednesday, January 18, 2023
Language, New Otani Hotels, Tablet, El Garces Intermodal Transportation Facility, Terminal 3, Organization, Bebot, Tokyo Station, Artificial intelligence, Haneda Airport, Tokyo Metro, Particular, Narita International Airport, Japan National Tourism Organization, Natural language processing, Satellite navigation device, Sendai City Transportation Bureau

The new automatic response service "Bebot" will be available starting from Jan. 17 to March 31, 2023.

Key Points: 
  • The new automatic response service "Bebot" will be available starting from Jan. 17 to March 31, 2023.
  • In addition, the service is designed with consideration for foreign travelers, the elderly, and the visually impaired.
  • Therefore, Bespoke decided to offer and upgrade the service "Bebot", which can respond accurately regardless of the user's native language or age.
  • At Haneda Airport, the service provides information in English, Chinese, and Korean, in addition to Japanese.

Chatbot Concierge 'Bebot' Comes to Tokyo's Iconic Hotel New Otani

Retrieved on: 
Wednesday, May 23, 2018
Hotel New Otani Tokyo, New Otani Hotels, Chatbot, Internet bot, Travel, Hospitality industry, Tourism

TOKYO, May 23, 2018 /PRNewswire/ -- New Otani Hotels and Bespoke Inc. are proud to announce the launch of Artificial Intelligence (AI) chatbot service Bebot at Hotel New Otani Tokyo .

Key Points: 
  • TOKYO, May 23, 2018 /PRNewswire/ -- New Otani Hotels and Bespoke Inc. are proud to announce the launch of Artificial Intelligence (AI) chatbot service Bebot at Hotel New Otani Tokyo .
  • Located in central Tokyo, the Hotel New Otani opened in 1964 to coincide with theTokyo Olympicsthat year.
  • Bebot, known as Japan's first hotel chatbot has been developed using both human chat services and AI developed by Bespoke Inc.
  • The Hotel complex is comprised of three different hotel types -- "EXECUTIVE HOUSE ZEN", "The Main" and "Garden Tower" -- and the Garden Court, featuring office functions.