Singapore Airlines

Singapore Airlines partners with Tata Communications to enhance customer experience for their discerning customers

Retrieved on: 
Tuesday, November 7, 2023
Tata Communications, Information, Aircraft, Singapore Airlines, MOVE, Airline

SINGAPORE and MUMBAI, India, Nov. 7, 2023 /PRNewswire/ -- Tata Communications, a global digital ecosystem enabler and Singapore Airlines Limited (SIA), the national carrier of Singapore, announced a multi-year agreement to transform the airlines communications and collaboration tools to enhance employee productivity and boost user experience.

Key Points: 
  • SINGAPORE and MUMBAI, India, Nov. 7, 2023 /PRNewswire/ -- Tata Communications , a global digital ecosystem enabler and Singapore Airlines Limited (SIA), the national carrier of Singapore, announced a multi-year agreement to transform the airlines communications and collaboration tools to enhance employee productivity and boost user experience.
  • SIA and Tata Communications have a successful, long-standing association that has been strengthened over several years.
  • This new transformative initiative delivered on Tata Communications GlobalRapide platform enables SIA users to be connected and collaborative anytime and anywhere globally.
  • Tata Communications has been working with SIA for the last five years and in addition to the above solutions, Tata Communications IZOTM SDWAN also enables SIA with intelligent customer call routing to their global customer service centres, ensuring a seamless customer experience.

CGS Receives Silver MUSE Creative Award 2023 for Pioneering XR and Generative AI Training Solution with Scoot Airlines and META

Retrieved on: 
Thursday, November 2, 2023
Meta, Extended reality, Generative, Communication, Artificial intelligence, ROI, Scoot, Reality Labs, Partnership, XR, CGS, Safety, AI, Singapore Airlines, Tourism, Airline

The award recognizes CGS's outstanding achievement in the category of "experiential and immersive solutions" for its groundbreaking work with Singaporean carrier Scoot Airlines and partner Meta on the project titled "How XR and Generative AI Shapes Scoot Airline's Training."

Key Points: 
  • The award recognizes CGS's outstanding achievement in the category of "experiential and immersive solutions" for its groundbreaking work with Singaporean carrier Scoot Airlines and partner Meta on the project titled "How XR and Generative AI Shapes Scoot Airline's Training."
  • With over 6,500 entries from around the world, the MUSE Creative Awards celebrate excellence in creative and design endeavors that push the boundaries of innovation.
  • “Our work with Scoot, leveraging the Meta Quest 2 headset, is truly groundbreaking,” said Doug Stephen, President of CGS Enterprise Learning and CGS Immersive.
  • The "How XR and Generative AI Shapes Scoot Airline's Training" project demonstrated the potential of XR and generative AI to provide realistic, hands-on training experiences for flight attendants.

MMGY Global Announces New Investment by EagleTree Capital

Retrieved on: 
Monday, October 30, 2023
Alberta Investment Management Corporation, IMCO, Windstar Cruises, Face, PwC, Alvarez and Marsal, RSM, Windstar, PRA, Cruise, Growth, Marketing, Partnership, Travel, Tourism, Northstar Travel Group, Northwestern Mutual, Singapore Airlines, Investment, Accounting, PR, Airline

KANSAS CITY, Mo., Oct. 30, 2023 /PRNewswire/ -- MMGY Global, a leading integrated marketing firm specializing in travel, tourism and hospitality, announced today that investment funds managed by private equity firm EagleTree Capital have acquired the company from previous partner Peninsula Capital Partners LLC and other shareholders, including current and former employees and the original founders of the business.

Key Points: 
  • "We are deeply impressed with MMGY Global's data-driven approach to travel marketing and PR," said EagleTree Senior Partner Michael Struble.
  • "MMGY Global sits at the cross section of EagleTree's investment focus on marketing services and travel," added EagleTree Co-Managing Partner Anup Bagaria.
  • MMGY Global was advised on the transaction by BrightTower, a New York City headquartered investment banking and M&A advisory services firm.
  • Foley served as an adviser to MMGY Global on legal matters, PwC on financial matters and RSM on tax matters.

MMGY Global Announces New Investment by EagleTree Capital

Retrieved on: 
Monday, October 30, 2023
Alberta Investment Management Corporation, IMCO, Windstar Cruises, Face, PwC, Alvarez and Marsal, RSM, Windstar, PRA, Cruise, Growth, Marketing, Partnership, Travel, Tourism, Northstar Travel Group, Northwestern Mutual, Singapore Airlines, Investment, Accounting, PR, Airline

KANSAS CITY, Mo., Oct. 30, 2023 /PRNewswire/ -- MMGY Global, a leading integrated marketing firm specializing in travel, tourism and hospitality, announced today that investment funds managed by private equity firm EagleTree Capital have acquired the company from previous partner Peninsula Capital Partners LLC and other shareholders, including current and former employees and the original founders of the business.

Key Points: 
  • "We are deeply impressed with MMGY Global's data-driven approach to travel marketing and PR," said EagleTree Senior Partner Michael Struble.
  • "MMGY Global sits at the cross section of EagleTree's investment focus on marketing services and travel," added EagleTree Co-Managing Partner Anup Bagaria.
  • MMGY Global was advised on the transaction by BrightTower, a New York City headquartered investment banking and M&A advisory services firm.
  • Foley served as an adviser to MMGY Global on legal matters, PwC on financial matters and RSM on tax matters.

Asia Pacific Loyalty Programs Market Intelligence Databook 2023: 50+ KPIs on End-Use Sectors, Operational KPIs, Retail Product Dynamics, and Consumer Demographics 2018-2027 - ResearchAndMarkets.com

Retrieved on: 
Monday, October 9, 2023
Marketing, Discount, Variety, Retail, Communications, Digital Marketing, Spend, Singapore Airlines, KrisFlyer, Travel, Growth, Operational definition, Semiconductor, Mail order

The "Asia Pacific Loyalty Programs Market Intelligence and Future Growth Dynamics Databook - 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail Product Dynamics, and Consumer Demographics - Q1 2023 Update" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Asia Pacific Loyalty Programs Market Intelligence and Future Growth Dynamics Databook - 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail Product Dynamics, and Consumer Demographics - Q1 2023 Update" report has been added to ResearchAndMarkets.com's offering.
  • Loyalty market in Asia Pacific is expected to grow by 13.1% on annual basis to reach US$46,904.1 million in 2023.
  • In value terms, the loyalty market in Asia Pacific has recorded a CAGR of 13.4% during 2018-2022.
  • The loyalty market in Asia Pacific will continue to grow over the forecast period and is expected to record a CAGR of 12.6% during 2023-2027.

Asia Pacific Loyalty Programs Market Intelligence Report 2023-2027: Firms are Forging Strategic Alliances to Provide Members with an Integrated Loyalty Program

Retrieved on: 
Wednesday, October 4, 2023
Spend, Travel, Operational definition, Marketing, KrisFlyer, Singapore Airlines, Growth, Retail, Semiconductor, Mail order

Loyalty market in Asia Pacific is expected to grow by 13.1% on annual basis to reach US$46,904.1 million in 2023.

Key Points: 
  • Loyalty market in Asia Pacific is expected to grow by 13.1% on annual basis to reach US$46,904.1 million in 2023.
  • This report provides a detailed data-centric analysis of the loyalty market opportunities and risks across a range of industry categories.
  • With over 50 KPIs at the country level, this report provides a comprehensive understanding of loyalty market dynamics, market size and forecast, and market share statistics.
  • Loyalty programs are becoming increasingly popular in the Asia Pacific region, with businesses across various industries adopting these programs to build stronger relationships with their customers.

Insider Named a Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023

Retrieved on: 
Thursday, September 28, 2023
Omni, IDC, WhatsApp, Analytics, Virginity, AMP, Marketing, Integration, Omnichannel, Synthetic media, Vision, CX, Samsung, Research, AOV, SMS, GAP, Slazenger, Sirius, CNN, NPS, MAC, Singapore Airlines, Allianz, B, Marks & Spencer, CRM, Loyalty, Cosmetics, MAC Cosmetics, Entrepreneurship, Growth, AI, ROI, Coca-Cola, Burger King, Commerce, Mobile phone, Sales, Retail, Insider, Adidas, Lenovo, Vodafone

NEW YORK, Sept. 28, 2023 /PRNewswire/ -- Insider, one platform for building individualized, cross-channel customer experiences, today announced it has been named as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023 Vendor Assessment (doc #US49727423, August 2023).

Key Points: 
  • NEW YORK, Sept. 28, 2023 /PRNewswire/ -- Insider , one platform for building individualized, cross-channel customer experiences, today announced it has been named as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023 Vendor Assessment (doc #US49727423, August 2023).
  • The first-ever IDC MarketScape report on Omnichannel Marketing Platforms covers 14 worldwide Omnichannel Marketing vendors based on their product capabilities and market strategy.
  • The IDC MarketScape recognizes Insider as a Leader, noting that it "supports an impressive array of multichannel marketing tactics including email, marketing, website personalization, push notifications, and in-app messaging."
  • Read the report excerpt to find out why Insider has been named a Leader by the IDC MarketScape.

Insider announces Sirius AI™, the world's most comprehensive Generative AI solution for CX, making marketing teams 60% more productive

Retrieved on: 
Tuesday, September 26, 2023
Zen, OpenAI, WhatsApp, Craft, Virginity, Marketing, Synthetic media, CX, Samsung, Human, AOV, Attention, Customer experience, GAP, NLP, Language, Sirius, CNN, MAC, CTAS, Singapore Airlines, Allianz, Automation, Machine learning, Marks & Spencer, Generative, Growth, AI, Coca-Cola, Burger King, VIP, CLTV, Medical device, Customer service, Sales, Online shopping, Insider, Adidas, Lenovo, Vodafone

NEW YORK and LONDON, Sept. 25, 2023 /PRNewswire/ -- Insider today announced the launch of Sirius AI™, the world's most comprehensive, patent-pending, Generative AI solution for customer experience that combines the power of large language models and machine learning—to make marketing teams 60% more productive and drive new levels of growth.

Key Points: 
  • I am thrilled to announce the launch of Sirius AI ™ - the world's most comprehensive and end-to-end Generative AI solution for CX," said Hande Cilingir, Co-Founder & CEO at Insider.
  • Our patent-pending Generative AI solutions are designed to make marketing teams more productive and efficient while helping them reach new levels of growth with high-performing customer experiences."
  • Sirius AI™ intelligently automates tasks such as segmentation, journey development, content creation, and optimization to achieve the desired outcome.
  • Unlike other Generative AI solutions, Sirius AI ™ offers automation, machine learning, and large language models at every level of customer experience creation, making it the world's most robust and comprehensive Generative AI solution for Customer Experience.

Insider announces Sirius AI™, the world's most comprehensive Generative AI solution for CX, making marketing teams 60% more productive

Retrieved on: 
Tuesday, September 26, 2023
Zen, OpenAI, WhatsApp, Craft, Virginity, Marketing, Synthetic media, CX, Samsung, Human, AOV, Attention, Customer experience, GAP, NLP, Language, Sirius, CNN, MAC, CTAS, Singapore Airlines, Allianz, Automation, Machine learning, Marks & Spencer, Generative, Growth, AI, Coca-Cola, Burger King, VIP, CLTV, Customer service, Sales, Medical device, Online shopping, Insider, Adidas, Lenovo, Vodafone

NEW YORK and LONDON, Sept. 26, 2023 /PRNewswire/ -- Insider today announced the launch of Sirius AI™, the world's most comprehensive, patent-pending, Generative AI solution for customer experience that combines the power of large language models and machine learning—to make marketing teams 60% more productive and drive new levels of growth.

Key Points: 
  • I am thrilled to announce the launch of Sirius AI ™ - the world's most comprehensive and end-to-end Generative AI solution for CX," said Hande Cilingir, Co-Founder & CEO at Insider.
  • Our patent-pending Generative AI solutions are designed to make marketing teams more productive and efficient while helping them reach new levels of growth with high-performing customer experiences."
  • Sirius AI™ intelligently automates tasks such as segmentation, journey development, content creation, and optimization to achieve the desired outcome.
  • Unlike other Generative AI solutions, Sirius AI ™ offers automation, machine learning, and large language models at every level of customer experience creation, making it the world's most robust and comprehensive Generative AI solution for Customer Experience.

Singapore's Former Foreign Affairs and Trade Minister George Yeo Spoke at A Last Parade of the Flying Tigers - Family Office Symposium Co-organised by Decode Group

Retrieved on: 
Friday, September 22, 2023
Survivor, Learning, Senior, Life, Face, Decoding, Survival, Flying Tiger 2, Foreign Affairs, Flying Tigers, IMDA, Singapore Airlines, Dream, World War II, Family, Airline, Tutoring, Tiger

He presided over the launch of a short film on Ho, the last survivor of the Flying Tigers.

Key Points: 
  • He presided over the launch of a short film on Ho, the last survivor of the Flying Tigers.
  • Senior officials from Singapore Airlines, along with the CEO of Decode Group, paid tribute to Ho.
  • More than 100 guests celebrated Captain Ho's accomplishments at A Last Parade of the Flying Tigers.
  • The event is co-organised and supported by Decode Group, Grid Synergy, the Family Office Alliance and Singapore Airlines.