CommBox launches Era AI to enable customer service to be intelligently automated and CX costs to be cut by 40%
Era AI delivers customer service automation, reduces costs for organisations, and dramatically increases the speed and accuracy of enquiry handling.
- Era AI delivers customer service automation, reduces costs for organisations, and dramatically increases the speed and accuracy of enquiry handling.
- It does this all while increasing customer satisfaction, with CommBox customers seeing a 92% customer satisfaction rate on average.
- Era AI also plays a key role in assisting customer service agents, using real-time information to offer personalised recommendations and solutions, enabling them to solve customer queries more effectively.
- That's why we've developed Era AI, a revolutionary solution that empowers brands to modernise their customer engagement strategies and unlock the untapped potential of artificial intelligence.