Teleperformance

eClerx Welcomes Michael Hutchison as Principal of Customer Operations

Retrieved on: 
Thursday, March 21, 2024
Principal, ITESM, McKinsey & Company, Growth, Communication, EVP, CX, MBA, L'Oréal, Teleperformance, HEB, EClerx

NEW YORK, March 21, 2024 /PRNewswire/ -- eClerx Services Ltd (ECLX:IN) "eClerx" has announced the appointment of Michael Hutchison as Principal of its Customer Operations division.

Key Points: 
  • NEW YORK, March 21, 2024 /PRNewswire/ -- eClerx Services Ltd (ECLX:IN) "eClerx" has announced the appointment of Michael Hutchison as Principal of its Customer Operations division.
  • In his new role, Michael will oversee the customer operations client portfolio, with focus on sustaining organic growth and fostering new client acquisitions globally.
  • It delivers holistic hyper-focused customer support services including frontline CX, field technical operations, omnichannel customer support, analytics services and technology solutions.
  • Speaking about his new role at eClerx, Michael said, "I am delighted to join the team at eClerx and look forward to working with the exceptional teams in the Customer Operations division.

OA500 2024 Ranks World's Top 500 Outsourcing Firms

Retrieved on: 
Monday, March 11, 2024
Online, Workforce, Accenture, Teleperformance, Glassdoor, BPO, Concentrix

MANILA, Philippines, March 11, 2024 /PRNewswire/ -- Outsource Accelerator, the leading global outsourcing marketplace, today announced the release of its highly anticipated 2024 OA500 report, ranking the top 500 outsourcing companies worldwide.

Key Points: 
  • MANILA, Philippines, March 11, 2024 /PRNewswire/ -- Outsource Accelerator, the leading global outsourcing marketplace, today announced the release of its highly anticipated 2024 OA500 report, ranking the top 500 outsourcing companies worldwide.
  • The 2024 report features an enhanced ranking system, and longitudinal analysis, providing an even more comprehensive insight into the global outsourcing industry and its top 500 firms.
  • This year's Global Outsourcing Firm (BPO) Index assessed 2,847 outsourcing firms globally, up by 26% from 2023.
  • Key Highlights from the 2024 OA500 Analysis:
    Double-Digit Industry Growth: The OA500 firms generated a combined $590.87 billion in revenue, up 13.8% from $519.25 billion in 2023.

Teleperformance Launches Digital Services Arm, TP Infinity, to Better Serve Clients Globally Through Consulting, Design and System Integration Services

Retrieved on: 
Friday, January 26, 2024
Data Management, Consumer Electronics, Technology, Data Analytics, Apps, Applications, Online Privacy, Other Professional Services, Small Business, Fintech, Finance, Consulting, Security, Professional Services, Other Technology, IOT (Internet of Things), Telecommunications, Web3, Networks, Internet, Hardware, Teleperformance, Partnership, IST, CX, Acquisition, Sales

Teleperformance (Paris:TEP), a global leader in digital business services, today announced the launch of its global digital consulting arm, TP Infinity , designed to deliver a holistic approach to building stronger brands through enhanced customer experience (CX).

Key Points: 
  • Teleperformance (Paris:TEP), a global leader in digital business services, today announced the launch of its global digital consulting arm, TP Infinity , designed to deliver a holistic approach to building stronger brands through enhanced customer experience (CX).
  • TP Infinity seeks to address the growing client demand for an integrated approach to CX transformation in today’s experience-led economy.
  • Its comprehensive portfolio spans consulting, technology, data analytics, design and creative services, combining Teleperformance’s growing, global digital CX and transformation services with three independent digital companies integrated through Teleperformance’s recent acquisition of Majorel.
  • TP Infinity team members will support their own clients and work seamlessly in partnership with Teleperformance teams and their clients to enable faster, more efficient and improved business processes that deliver enhanced experiences for customers.

Linkwell Health Appoints Business Development Leader Jim Politte as Company’s Chief Growth Officer

Retrieved on: 
Thursday, January 4, 2024
Software, Managed Care, General Health, Hardware, Data Management, Technology, Health Technology, Marketing, Communications, Practice Management, Other Technology, Health, Acquisition, Growth, Business development, Multimedia, Business, Teleperformance

Linkwell Health , the premier consumer engagement technology company in healthcare, announced today the appointment of Jim Politte as Chief Growth Officer.

Key Points: 
  • Linkwell Health , the premier consumer engagement technology company in healthcare, announced today the appointment of Jim Politte as Chief Growth Officer.
  • View the full release here: https://www.businesswire.com/news/home/20240104529780/en/
    Jim Politte joins Linkwell Health as Chief Growth Officer (Photo: Business Wire)
    “Jim’s track record in driving revenue growth by cultivating new business opportunities and building valuable customer relationships in the healthcare industry makes him perfectly suited to lead our growth strategy,” said Nathan Adams, President and CEO of Linkwell Health.
  • Prior to joining Linkwell, Politte served as Executive Vice President of Business Development at Wunderman Thompson Health, where he was responsible for driving new and existing payer and provider client growth with heavy emphasis on government-sponsored health plans.
  • “I am thrilled to join the Linkwell Health team and lead its next phase of growth,” said Politte.

Fortune Ranks Teleperformance Among World's Top 5 Best Workplaces in 2023

Retrieved on: 
Monday, November 20, 2023
Cloud, PEOPLE, Great Places, Acquisition, Organization, Clothing, Management, Teleperformance

NEW YORK, Nov. 20, 2023 /PRNewswire/ -- Teleperformance, a global leader in digital business services, was named one of the top 5 World's Best Workplaces™ 2023 by Fortune and Great Place to Work®.

Key Points: 
  • NEW YORK, Nov. 20, 2023 /PRNewswire/ -- Teleperformance, a global leader in digital business services, was named one of the top 5 World's Best Workplaces™ 2023 by Fortune and Great Place to Work®.
  • It is the third consecutive year that Teleperformance was named to the prestigious world's top employer list.
  • The World's Best Workplaces stood out for creating globally exceptional employee experiences, high-trust relationships, and workplaces that are fair and equal for all.
  • The Fortune World's Best Workplaces in 2023 list is just one of the latest employer accolades Teleperformance has received.

Teleperformance Applauded by Frost & Sullivan for Its Market-leading Position and Delivering a Superior and Engaging CX in the Metaverse

Retrieved on: 
Thursday, November 16, 2023
Communication, CX, Knowledge, SAN, Artificial intelligence, Teleperformance

SAN ANTONIO, Nov. 16, 2023 /PRNewswire/ -- Frost & Sullivan recently assessed the omnichannel customer experience (CX) in the metaverse industry and, based on its findings, recognizes Teleperformance with the 2023 Global Company of the Year Award. The company is a pioneer in the metaverse space, serving clients in many of the world's top video game brands and several industry verticals across 170 countries as part of its robust omnichannel suite of services. The company offers immersive metaverse services and experiences to improve the CX; connect with audiences; and increase its workforce's teamwork, communication, and collaboration. With a strong focus on holistic engagement, Teleperformance embraces the customer journey as an end-to-end experience to create a memorable and seamless CX and boost clients' proficiency and innovation.

Key Points: 
  • SAN ANTONIO, Nov. 16, 2023 /PRNewswire/ -- Frost & Sullivan recently assessed the omnichannel customer experience (CX) in the metaverse industry and, based on its findings, recognizes Teleperformance with the 2023 Global Company of the Year Award.
  • The company offers immersive metaverse services and experiences to improve the CX; connect with audiences; and increase its workforce's teamwork, communication, and collaboration.
  • With a strong focus on holistic engagement, Teleperformance embraces the customer journey as an end-to-end experience to create a memorable and seamless CX and boost clients' proficiency and innovation.
  • Valentina Barcia, Best Practices Research Analyst, Frost & Sullivan, noted, "Teleperformance uniquely creates effective processes that enhance internal client workflows while balancing technology and human resources.

Teleperformance Applauded by Frost & Sullivan for Its Market-leading Position and Delivering a Superior and Engaging CX in the Metaverse

Retrieved on: 
Thursday, November 16, 2023
Communication, CX, Knowledge, SAN, Artificial intelligence, Teleperformance

SAN ANTONIO, Nov. 16, 2023 /PRNewswire/ -- Frost & Sullivan recently assessed the omnichannel customer experience (CX) in the metaverse industry and, based on its findings, recognizes Teleperformance with the 2023 Global Company of the Year Award. The company is a pioneer in the metaverse space, serving clients in many of the world's top video game brands and several industry verticals across 170 countries as part of its robust omnichannel suite of services. The company offers immersive metaverse services and experiences to improve the CX; connect with audiences; and increase its workforce's teamwork, communication, and collaboration. With a strong focus on holistic engagement, Teleperformance embraces the customer journey as an end-to-end experience to create a memorable and seamless CX and boost clients' proficiency and innovation.

Key Points: 
  • SAN ANTONIO, Nov. 16, 2023 /PRNewswire/ -- Frost & Sullivan recently assessed the omnichannel customer experience (CX) in the metaverse industry and, based on its findings, recognizes Teleperformance with the 2023 Global Company of the Year Award.
  • The company offers immersive metaverse services and experiences to improve the CX; connect with audiences; and increase its workforce's teamwork, communication, and collaboration.
  • With a strong focus on holistic engagement, Teleperformance embraces the customer journey as an end-to-end experience to create a memorable and seamless CX and boost clients' proficiency and innovation.
  • Valentina Barcia, Best Practices Research Analyst, Frost & Sullivan, noted, "Teleperformance uniquely creates effective processes that enhance internal client workflows while balancing technology and human resources.

Teleperformance SE: Quarterly information at September 30, 2023

Retrieved on: 
Monday, November 6, 2023
Apps, Applications, Technology, Business, Professional Services, Software, Data Analytics, Outsourcing Business, Other Professional Services, Artificial Intelligence, Risk, Growth, United Kingdom, Social media, Service, Human, Acquisition, Philippines, Special Service Medal (Canada), Environment, BBB, Transport, LanguageLine Solutions, Webcast, Telecommunications, Travel, Health, Electronics, Government, Specialization, Tourism, Risk management, Pharmaceutical industry, Airline, Video game, Cryptocurrency, Renewable energy, Euronext Amsterdam, Teleperformance, LATAM, EBITDA, Balkans, Majorel, COVID-19

Regional revenue came to €1,873 million in the first nine months of 2023, more or less stable on a like-for-like basis at -0.2% year-on-year.

Key Points: 
  • Regional revenue came to €1,873 million in the first nine months of 2023, more or less stable on a like-for-like basis at -0.2% year-on-year.
  • Regional revenue came to €1,888 million in the first nine months of 2023, delivering very strong +9.9% like-for-like growth, excluding Covid contracts.
  • Teleperformance will also request the delisting of Majorel shares from Euronext Amsterdam, which should take place on December 11, 2023.
  • On August 2, 2023, Teleperformance launched a share buy-back program for a total amount of up to €500 million.

Teleperformance SE: Final Results of the Offer for Majorel

Retrieved on: 
Friday, November 3, 2023
Consulting, Professional Services, Outsourcing Business, Disclosure, Electric Bond and Share Company v. Securities and Exchange Commission, Positive statement, Wet, Amendment, EUR, CET, PP, Euronext Amsterdam, ABN, AMRO Bank, Judgement, Euronext Paris, Cash, Market, Person, Bank statement, Position, Article, AMF, Digital, Paragraph, Financial market, Section 17 of the Canadian Charter of Rights and Freedoms, Failure, AFM, Security (finance), Cryptocurrency, Mobile phone, Share (finance), Majorel, Teleperformance, Onafhankelijke Post en Telecommunicatie Autoriteit

This press release does not constitute an offer, or any solicitation of any offer, to buy or subscribe for any securities in Teleperformance or Majorel.

Key Points: 
  • This press release does not constitute an offer, or any solicitation of any offer, to buy or subscribe for any securities in Teleperformance or Majorel.
  • A total of 78,984,447 Shares have been tendered against the Share Consideration during the Offer Period and the Post-Acceptance Period.
  • Teleperformance intends to offer the amount of the Cash Consideration (i.e., EUR 30 per Share) as part of these squeeze-out proceedings.
  • Reference is made to Section 6.13 (Consequences of the Offer for non-tendering Shareholders) of the Offer Memorandum.

Teleperformance Recognized by Frost & Sullivan for Omnichannel Customer Experience in the metaverse

Retrieved on: 
Tuesday, October 31, 2023
Natural language processing, CX, Automotive Executive of the Year Award, Machine learning, Teleperformance

NEW YORK, Oct. 31, 2023 /PRNewswire/ -- Teleperformance, a global leader in digital business services, today announced that Frost & Sullivan recognized the company with the 2023 Global Company of the Year Award for its industry excellence in omnichannel customer experience in the metaverse.

Key Points: 
  • NEW YORK, Oct. 31, 2023 /PRNewswire/ -- Teleperformance, a global leader in digital business services, today announced that Frost & Sullivan recognized the company with the 2023 Global Company of the Year Award for its industry excellence in omnichannel customer experience in the metaverse .
  • Frost & Sullivan also noted the company's strong focus on embracing the customer journey as an end-to-end experience – and the metaverse as a part of this experience – to create memorable and seamless CX.
  • "Teleperformance envisions its solutions as a one-customer journey with a particular purpose: to improve clients' customer experience by adding efficient industry-specific capabilities that stand out," said Alaa Saayed, Senior Program Director, Frost & Sullivan.
  • "With this leadership focus, Frost & Sullivan expects Teleperformance to sustain its competitive edge in the omnichannel customer experience space."