Virgin Mobile KSA Chooses IST Networks for Genesys Cloud Migration
RIYADH, Saudi Arabia, March 7, 2024 /PRNewswire/ -- IST Networks, a leading CX Technology system integrator and platinum Genesys partner, is proud to announce a strategic Customer Experience Transformation project with Virgin Mobile KSA.
- RIYADH, Saudi Arabia, March 7, 2024 /PRNewswire/ -- IST Networks, a leading CX Technology system integrator and platinum Genesys partner, is proud to announce a strategic Customer Experience Transformation project with Virgin Mobile KSA.
- This initiative will migrate Virgin Mobile's siloed customer experience platforms to a unified Genesys Cloud solution, building on the existing relationship of more than five years between Virgin Mobile and IST Networks.
- This partnership goes beyond a simple technology migration; it signifies a fundamental shift in how Virgin Mobile KSA engages with its customers.
- "We are excited to deepen our partnership with Virgin Mobile KSA through this strategic migration to the Genesys Cloud platform," said Mohamed Fahmy, CEO of IST Networks.