Outbound

OutBound Conference Welcomes VanillaSoft as Title Sponsor

Retrieved on: 
Thursday, October 17, 2019
Outbound, Sponsor

VanillaSoft is the Title Sponsor of Outbound 2020, taking place May 5 8, 2020 at the Georgia World Congress Center in Atlanta.

Key Points: 
  • VanillaSoft is the Title Sponsor of Outbound 2020, taking place May 5 8, 2020 at the Georgia World Congress Center in Atlanta.
  • In just its fourth year, OutBound has become known as the premier sales conference devoted 100% to outbound selling.
  • This year, founders Anthony Iannarino, Jeb Blount, and Mark Hunter are pleased to welcome VanillaSoft as the title sponsor for OutBound 2020.
  • OutBound is a sellout event each year, and its expected to sell out earlier than ever in 2020 with VanillaSoft as the title sponsor.

Thai Contact Center Applications Markets, 2017-2019 & 2024: Focus on ICR, IVR, OBD, QM, WFM, & Analytics - ResearchAndMarkets.com

Retrieved on: 
Wednesday, October 2, 2019
Commercial Building & Real Estate, Construction & Property, Telephony, User interface techniques, Interactive voice response, Dialer, Workforce management, Outbound, Articles, Human behavior

The "Thai Contact Center Applications Market, Forecast 2024" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Thai Contact Center Applications Market, Forecast 2024" report has been added to ResearchAndMarkets.com's offering.
  • The Thai contact center application market grew by 8.4% and generated $17.8 million in 2017.
  • It covers 6 application segments: Inbound Contact Routing (ICR), Interactive Voice Response (IVR), Outbound Dialer (OBD), Quality Monitoring (QM), Workforce Management (WFM), and analytics.
  • Forecasts are provided by application as well as by vertical segment and horizontal segment adoption for the years 2018 to 2024.

Taiwan Contact Center Applications Markets, 2019-2024: Focus on ICR, IVR, OBD, QM, WFM, & Analytics - ResearchAndMarkets.com

Retrieved on: 
Wednesday, October 2, 2019
Professional services, Human resources, Telephony, Interactive voice response, Dialer, Workforce management, Outbound, Articles, Human behavior

The "Taiwanese Contact Center Applications Market, Forecast to 2024" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Taiwanese Contact Center Applications Market, Forecast to 2024" report has been added to ResearchAndMarkets.com's offering.
  • The Taiwanese contact center application market shrunk by 2.0% and generated $9.1 million in 2017.
  • The market is forecast to further shrink at a CAGR of 1.6% from 2017 to 2024.
  • It covers 6 application segments: Inbound Contact Routing (ICR), Interactive Voice Response (IVR), Outbound Dialer (OBD), Quality Monitoring (QM), Workforce Management (WFM), and analytics.

China Outbound MICE Travel & Tourism Markets Report 2019: Total Market Value will Reach More than USD 31 Billion by 2026

Retrieved on: 
Thursday, September 26, 2019
Tourism, Outbound, Contents, Articles, World Travel Monitor, Wolfgang Georg Arlt

China Outbound Meetings, Incentives, Conferences and Exhibitions (MICE) Travel & Tourism market is showing some escalating growth and is expected that it will reach total market value of more than USD 31 billion by 2026.

Key Points: 
  • China Outbound Meetings, Incentives, Conferences and Exhibitions (MICE) Travel & Tourism market is showing some escalating growth and is expected that it will reach total market value of more than USD 31 billion by 2026.
  • The report offers the most up-to-date industry data on the actual market situation and future outlook for the China outbound MICE travel and tourism market.
  • The report offers an in-depth analysis of the Chinese outbound MICE traveler flows, spending patterns, main destination markets and current and future opportunities for tourism businesses seeking to tap into the China outbound MICE travel and tourism market.
  • This report provides clear insight into current and future development of the China outbound MICE travel and tourism market.

China Outbound MICE Travel & Tourism Markets, 2015-2018 & 2019-2026: Focus on MICE Trips, Spending, 25 Countries Data, Industry Insights, Analysis and Forecasts - ResearchAndMarkets.com

Retrieved on: 
Thursday, September 26, 2019
Other Travel, Travel, Tourism, Outbound, World Travel Monitor

The "China Outbound MICE Travel & Tourism Market: Focus on MICE Trips, Spending, 25 Countries Data, Industry Insights, Analysis and Forecast, 2019-2026" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "China Outbound MICE Travel & Tourism Market: Focus on MICE Trips, Spending, 25 Countries Data, Industry Insights, Analysis and Forecast, 2019-2026" report has been added to ResearchAndMarkets.com's offering.
  • The report offers the most up-to-date industry data on the actual market situation and future outlook for the China outbound MICE travel and tourism market.
  • This report provides clear insight into current and future development of the China outbound MICE travel and tourism market.
  • Furthermore, this report uses main destination-focused analysis to explore China outbound MICE travel and tourism market.

Asia-Pacific Contact Center Applications Market, Forecast to 2024

Retrieved on: 
Monday, August 19, 2019
Telephony, User interface techniques, Interactive voice response, Dialer, Workforce management, Outbound, Articles, Human behavior

The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $636.6 million in 2017 to $701.0 million by 2024, at a Compound Annual Growth Rate (CAGR) of 1.4%.

Key Points: 
  • The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $636.6 million in 2017 to $701.0 million by 2024, at a Compound Annual Growth Rate (CAGR) of 1.4%.
  • The research service covers the contact center application markets in 14 APAC countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, The Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam.
  • It covers 6 application segments: Inbound Contact Routing (ICR), Interactive Voice Response (IVR), Outbound Dialer (OBD), Quality Monitoring (QM), Workforce Management (WFM), and analytics.
  • Forecasts are provided for applications and contact center sizes for the years 2018 to 2024.

Financialbuzz.com: 'Market Recap' Week Ending August 16th, 2019

Retrieved on: 
Friday, August 16, 2019
Hang Seng Index, NASDAQ Composite, Outbound, NASDAQ, Inbound, Economy of the United States, Finance, Financial markets

NEW YORK, Aug. 16, 2019 /PRNewswire/ -- U.S. markets faced an extremely volatile week due to the ongoing concerns over the U.S.-China trade war.

Key Points: 
  • NEW YORK, Aug. 16, 2019 /PRNewswire/ -- U.S. markets faced an extremely volatile week due to the ongoing concerns over the U.S.-China trade war.
  • The large and violent protests ultimately led the airport to cancel all inbound and outbound flights, causing the Hang Seng Index to crater by 574.09 points or 2.1% this week.
  • The S&P 500 edged higher by 7.07 points or 0.25%, while the Nasdaq Composite declined by 7.32 points or 0.09%.
  • "Small and mid-cap companies are seeing an earnings growth problem - their first quarter year over year earnings growth fell by double digits.

Financialbuzz.com: 'Market Recap' Week Ending August 16th, 2019

Retrieved on: 
Friday, August 16, 2019
Hang Seng Index, NASDAQ Composite, Outbound, NASDAQ, Inbound, Economy of the United States, Finance, Financial markets

NEW YORK, Aug. 16, 2019 /PRNewswire/ -- U.S. markets faced an extremely volatile week due to the ongoing concerns over the U.S.-China trade war.

Key Points: 
  • NEW YORK, Aug. 16, 2019 /PRNewswire/ -- U.S. markets faced an extremely volatile week due to the ongoing concerns over the U.S.-China trade war.
  • The large and violent protests ultimately led the airport to cancel all inbound and outbound flights, causing the Hang Seng Index to crater by 574.09 points or 2.1% this week.
  • The S&P 500 edged higher by 7.07 points or 0.25%, while the Nasdaq Composite declined by 7.32 points or 0.09%.
  • "Small and mid-cap companies are seeing an earnings growth problem - their first quarter year over year earnings growth fell by double digits.

2Hz Announces Early Access Program For Krisp Noise Cancellation Application For Call Centers; Sitel Group First To Deploy At Scale With End Customers

Retrieved on: 
Monday, June 24, 2019
Inbound, Video game companies, Headset, Electronic Arts, Outbound, Video game industry, Video gaming

AI-powered Krisp mutes background noises from customers and agents during calls, thus enhancing customer experience (CX) and agent productivity.

Key Points: 
  • AI-powered Krisp mutes background noises from customers and agents during calls, thus enhancing customer experience (CX) and agent productivity.
  • Krisp works seamlessly with all headsets and easily integrates with contact center platforms, operating solely within Windows and Mac OS workstations.
  • 2Hz is actively engaging in-house contact center companies to their Early Access (EA) Program.
  • EA Program partners will gain access to Krisp, the only application available that mutes background noise during inbound and outbound calls.

JSA Drives Digital ROI with its Unique Inbound-Outbound '1-2 Punch' Approach for Top Telecom and Data Center Companies

Retrieved on: 
Thursday, June 20, 2019
Outbound marketing, Inbound, Outbound

JSA's '1-2 Punch' approach is focused on helping tech and telecom companies develop and execute 360-degree marketing strategies to maximize lead generation, industry thought leadership and brand equity.

Key Points: 
  • JSA's '1-2 Punch' approach is focused on helping tech and telecom companies develop and execute 360-degree marketing strategies to maximize lead generation, industry thought leadership and brand equity.
  • For example, within the first year of engagement, JSA drastically reduced its client 365 Data Centers ' Cost Per Conversion from $272 to below $69 per conversion.
  • "We find that our clients , like 365 Data Centers, notice a much greater ROI when combining both inbound and outbound marketing techniques.
  • JSA's Inbound-Outbound '1-2 Punch' approach also provides clients' insight into how well their tactics are stacking up in the marketplace.