Outbound

Outplay Raises USD 7.3 Million to Make Outbound Sales Scalable

Wednesday, July 21, 2021 - 11:26pm

While the inbound sales process has rapidly evolved over the last 10 years, outbound sales hasn't.

Key Points: 
  • While the inbound sales process has rapidly evolved over the last 10 years, outbound sales hasn't.
  • But this approach is not scalable and the revenue eventually becomes a function of the size of the outbound sales team.
  • With Outplay, sales managers can create data-backed sales playbooks to coach their team members and help them achieve their sales targets.
  • Outbound sales needs are evolving rapidly and reps now need personalized, automated and contextual tools to drive sales which Outplay is successfully enabling.

Outplay raises USD 7.3 million to make outbound sales scalable

Wednesday, July 21, 2021 - 5:00pm

While the inbound sales process has rapidly evolved over the last decade, outbound sales hasn't.

Key Points: 
  • While the inbound sales process has rapidly evolved over the last decade, outbound sales hasn't.
  • But this approach isn't scalable and the revenue eventually becomes a function of the size of the outbound sales team.
  • With Outplay, sales managers can create data-backed sales playbooks to coach team members and help achieve sales targets.
  • Outbound sales needs are evolving rapidly and reps now need personalized, automated and contextual tools to drive sales which Outplay is successfully enabling.

Sevis Systems Reports Unanswered Calls Cost U.S. Contact Centers $685M per Day

Thursday, May 27, 2021 - 2:01pm

Sevis Systems today announced its report that examines the economic and operations impact of unanswered outbound calls on businesses and their contact centers.

Key Points: 
  • Sevis Systems today announced its report that examines the economic and operations impact of unanswered outbound calls on businesses and their contact centers.
  • When looking to put a value on the cost of these unanswered calls, Sevis reports staggering statistics.
  • The research found that 216.2 million calls from U.S. contact centers each day are unanswered.
  • It also estimates that contact center workers that make outbound calls will spend 56 minutes per hour on unanswered calls that cost the business 1.5 cents per second.

CHRISTUS St. Vincent Selects Noble Contact Center Technology to Improve the Health of its Patient Experience

Wednesday, December 16, 2020 - 5:45pm

ATLANTA, Dec. 16, 2020 /PRNewswire-PRWeb/ -- Noble Systems Corporation , a global leader in omnichannel contact center technology solutions, is pleased to announce that CHRISTUS St. Vincent has chosen the Noble Contact Center Suite with advanced contact management and employee engagement tools to help provide a superior patient experience and better serve the healthcare needs of its community.

Key Points: 
  • ATLANTA, Dec. 16, 2020 /PRNewswire-PRWeb/ -- Noble Systems Corporation , a global leader in omnichannel contact center technology solutions, is pleased to announce that CHRISTUS St. Vincent has chosen the Noble Contact Center Suite with advanced contact management and employee engagement tools to help provide a superior patient experience and better serve the healthcare needs of its community.
  • CHRISTUS St. Vincent is a comprehensive, acute care hospital serving a seven-county area with a population of nearly 300,000.
  • CHRISTUS St. Vincent selected a blended system in Noble Contact Center to manage inbound and outbound contacts.
  • With a portfolio of more than 210 patents and growing, Noble leads the way in pioneering solutions for the contact center market.

thinQ Launches All-in-One Communication Platform to Power Voice & Messaging in the Cloud

Thursday, November 5, 2020 - 8:44pm

Launching today, thinQs integrated inbound and outbound cloud communications platform thinQ.io along with flexible APIs, deliver a "better way" to power voice and text messaging.

Key Points: 
  • Launching today, thinQs integrated inbound and outbound cloud communications platform thinQ.io along with flexible APIs, deliver a "better way" to power voice and text messaging.
  • Now our integrated thinQ io platform and full suite of existing inbound and new outbound APIs empower anyone to strategically make better decisions about voice and text messaging.
  • The thinQ io platform eliminates complexity and scales your inbound-outbound voice and messaging all in one unified platform.
  • The thinQ communications platform thinQ.io and APIs deliver a "better way" to power voice and messaging applications in the cloud.

Ostara and Oakley Sign Letter of Intent for Purchase of Oakley’s St. Louis Granulation Facility and Long-term Terminal Services

Tuesday, November 3, 2020 - 3:00pm

Pursuant to the LOI, Oakley will also provide long-term, full-service Terminal support for Ostara, including bulk storage, inbound and outbound logistics services via truck, rail and barge, and raw materials supply.

Key Points: 
  • Pursuant to the LOI, Oakley will also provide long-term, full-service Terminal support for Ostara, including bulk storage, inbound and outbound logistics services via truck, rail and barge, and raw materials supply.
  • Completion of the Acquisition and related transactions is subject to final negotiation and execution of definitive agreements, currently anticipated to occur in December, 2020.
  • Oakleys breadth of experience, market-leading reputation and world-class infrastructure makes them an ideal long-term partner for Ostara during this accelerated phase of our companys growth.
  • Said Justin Oakley: Oakley is honored to partner with Ostara andwe look forward to supporting Ostaras innovative line of Crystal Green products.

Blume Global Introduces New Street Turns Solution for Ocean & Motor Carriers and IMCs

Monday, October 26, 2020 - 1:00pm

Blume Street Turns significantly improves driver and truck utilization and increases turns while reducing congestion and CO2 emissions around ports and rail ramps.

Key Points: 
  • Blume Street Turns significantly improves driver and truck utilization and increases turns while reducing congestion and CO2 emissions around ports and rail ramps.
  • Blume Street Turns matches incoming imports with outgoing exports around marine terminals and outbound with inbound moves around rail ramps.
  • The company's rich ecosystem of ocean freight forwarders, ocean carriers, dray carriers and intermodal marketing companies (IMCs) provides an extremely large volume of outbound and inbound moves significantly increasing the opportunity for street turns.
  • "Traditionally, street turns are manual and difficult to coordinate, but with Blume Global, customers can enact a higher level of automation allowing for full optimization of the user's network," said Pervinder Johar, CEO, Blume Global.

Compliance readiness for TCPA STIR/SHAKEN and Call Blocking to be addressed at Major Industry Conference LeadsCon by Omnichannel Call Center Software Provider Convoso

Monday, September 28, 2020 - 11:05pm

WOODLAND HILLS, Calif., Sept. 28, 2020 /PRNewswire-PRWeb/ -- Convoso , omnichannel contact center software provider, is a major sponsor and exhibitor at the all-virtual lead generation industry conference, LeadsCon, September 30-October 2.

Key Points: 
  • WOODLAND HILLS, Calif., Sept. 28, 2020 /PRNewswire-PRWeb/ -- Convoso , omnichannel contact center software provider, is a major sponsor and exhibitor at the all-virtual lead generation industry conference, LeadsCon, September 30-October 2.
  • As a leading developer of advanced outbound call center systems, Convoso will join a September 30 expert panel on impending TCPA compliance regulations at the Fall 2020 conference.
  • STIR/SHAKEN and call blocking are two highly current hot topics on the minds of outbound call center operators.
  • Convoso is the industry leader of omnichannel contact center software innovations that dramatically increase contact and lead conversion rates.

ZoomInfo Founder and CEO Henry Schuck to Deliver Keynote Speech at 2020 ExecVision MOMENTUM Conference

Thursday, September 3, 2020 - 2:00pm

WHY: Henry Schuck, Founder and CEO of ZoomInfo (Nasdaq: ZI), a global leader in go-to-market (GTM) intelligence solutions, will serve as the keynote speaker at the 2020 ExecVision MOMENTUM Conference.

Key Points: 
  • WHY: Henry Schuck, Founder and CEO of ZoomInfo (Nasdaq: ZI), a global leader in go-to-market (GTM) intelligence solutions, will serve as the keynote speaker at the 2020 ExecVision MOMENTUM Conference.
  • He will offer strategic takeaways to help businesses supercharge their GTM engines, such as implementing a 90-second inbound response time and creating a data-fueled, sophisticated outbound motion.
  • ZoomInfo is a platinum sponsor of the ExecVision MOMENTUM Conference.
  • For more information about our leading Go-To-Market Intelligence Solution, and how it helps sales , marketing , and recruiting professionals, please visit www.zoominfo.com .

Ideal for Social Distancing Picnics, Shopping, or Work: WaterField Unveils the US-Made Outbound Tote

Tuesday, July 28, 2020 - 8:25am

SAN FRANCISCO, July 28, 2020 /PRNewswire-PRWeb/ -- WaterField Designs introduces the versatile Outbound Canvas Tote : a highly durable yet lightweight and comfortable carryall .

Key Points: 
  • SAN FRANCISCO, July 28, 2020 /PRNewswire-PRWeb/ -- WaterField Designs introduces the versatile Outbound Canvas Tote : a highly durable yet lightweight and comfortable carryall .
  • Handcrafted in San Francisco from US-manufactured waxed canvas and full-grain leather accents, the Outbound Tote's quality materials and impeccable craftsmanship differentiate it from other totes .
  • in a Gear Pouch , and I still have room to toss in workout clothes, lunch, snacks, my water bottle...
  • WaterField manufactures custom-fitted, high-quality cases and bags for a full-range of laptop computers, smartphones, tablets, gaming devices, and other digital gear.