Desk

GuidePoint Security Announces New Identity as a Service Offering

Retrieved on: 
Thursday, December 14, 2023

GuidePoint Security , a cybersecurity solutions leader enabling organizations to make smarter decisions and minimize risk, today announced the launch of its Identity as a Service, which will help organizations address the complex challenges of identity management by optimizing resources, enhancing user experience, and ensuring security.

Key Points: 
  • GuidePoint Security , a cybersecurity solutions leader enabling organizations to make smarter decisions and minimize risk, today announced the launch of its Identity as a Service, which will help organizations address the complex challenges of identity management by optimizing resources, enhancing user experience, and ensuring security.
  • GuidePoint’s Identity as a Service can cover part or all aspects of an organization’s identity program, including Access Management, Identity Governance & Administration, Privileged Access Management, and Customer Identity & Access Management.
  • “IAM is a key business enabler and fundamental to our customers’ ability to adapt to new challenges with a security focus,” said Kevin Converse, VP of IAM, GuidePoint Security.
  • Upon reaching the operational stage of the engagement, the GuidePoint team will:
    For more information on GuidePoint Security’s Identity & Access Management services:

Springbrook Releases New AI Powered Customer Support Help Desk

Retrieved on: 
Wednesday, October 25, 2023

PORTLAND, Ore., Oct. 25, 2023 /PRNewswire/ -- Springbrook Software, the leader in cutting-edge ERP platforms for local government agencies, has released a new modern AI-powered customer service solution: HelpDesk AI.

Key Points: 
  • PORTLAND, Ore., Oct. 25, 2023 /PRNewswire/ -- Springbrook Software, the leader in cutting-edge ERP platforms for local government agencies, has released a new modern AI-powered customer service solution: HelpDesk AI.
  • The Springbrook HelpDesk AI empowers customers with lightning-fast access to vital product information, expediting their requests.
  • Springbrook's HelpDesk AI harnesses ChatGPT technology and taps into Springbrook's immense product content library, packed with terabytes of video and textual resources.
  • Our new HelpDesk AI continually evolves through each customer interaction, fine-tuning its content delivery.

It's a Three-Peat: Everest Group Names Amelia a Leader in Conversational AI Three Years in a Row

Retrieved on: 
Thursday, October 5, 2023

NEW YORK, Oct. 5, 2023 /PRNewswire/ -- Amelia, the world's largest privately held AI software company and a global leader in Enterprise Conversational AI, today announced that Amelia has been recognized as a Leader in Everest Group's Conversational AI Products PEAK Matrix® Assessment 2023. This marks the third consecutive year that Everest Group has recognized Amelia as a Leader, reinforcing Amelia's ongoing commitment to developing AI solutions that go beyond the hype and deliver true enterprise value. Organizations including Telefónica and BNP Paribas rely on Amelia's AI solutions for critical internal and customer-facing tasks, and today's news closely follows the announcement that global airline Aeromexico has selected Amelia to manage its customer service channels.

Key Points: 
  • NEW YORK, Oct. 5, 2023 /PRNewswire/ -- Amelia, the world's largest privately held AI software company and a global leader in Enterprise Conversational AI, today announced that Amelia has been recognized as a Leader in Everest Group's Conversational AI Products PEAK Matrix® Assessment 2023.
  • This PEAK Matrix assessment is based on Everest Group's evaluation of the Vision & Capability and Market Impact of more than two dozen global Conversational AI technology vendors.
  • Based on these criteria, Amelia has been named a Leader in Conversational AI and holds the highest overall position in the PEAK Matrix across both axes.
  • "It's an honor to be recognized by research powerhouse Everest Group as a Leader in Conversational AI," said Lanham Napier, President and Chairman of Amelia.

It's a Three-Peat: Everest Group Names Amelia a Leader in Conversational AI Three Years in a Row

Retrieved on: 
Wednesday, October 4, 2023

NEW YORK, Oct. 4, 2023 /PRNewswire/ -- Amelia, the world's largest privately held AI software company and a global leader in Enterprise Conversational AI, today announced that Amelia has been recognized as a Leader in Everest Group's Conversational AI Products PEAK Matrix® Assessment 2023. This marks the third consecutive year that Everest Group has recognized Amelia as a Leader, reinforcing Amelia's ongoing commitment to developing AI solutions that go beyond the hype and deliver true enterprise value. Organizations including Telefónica and BNP Paribas rely on Amelia's AI solutions for critical internal and customer-facing tasks, and today's news closely follows the announcement that global airline Aeromexico has selected Amelia to manage its customer service channels.

Key Points: 
  • NEW YORK, Oct. 4, 2023 /PRNewswire/ -- Amelia, the world's largest privately held AI software company and a global leader in Enterprise Conversational AI, today announced that Amelia has been recognized as a Leader in Everest Group's Conversational AI Products PEAK Matrix® Assessment 2023.
  • This PEAK Matrix assessment is based on Everest Group's evaluation of the Vision & Capability and Market Impact of more than two dozen global Conversational AI technology vendors.
  • Based on these criteria, Amelia has been named a Leader in Conversational AI and holds the highest overall position in the PEAK Matrix across both axes.
  • "It's an honor to be recognized by research powerhouse Everest Group as a Leader in Conversational AI," said Lanham Napier, President and Chairman of Amelia.

Crestron Unveils New Product Categories Designed to Vastly Improve Hybrid Collaboration in Meeting Spaces Worldwide

Retrieved on: 
Tuesday, May 23, 2023

MADRID, May 23, 2023 /PRNewswire/ -- Crestron Electronics, a global leader in workplace collaboration technology, today announces the largest expansion of the Crestron Digital Workplace portfolio to date. With a complete range of hybrid meeting solutions across the enterprise, Crestron introduces Crestron Desk Q and Crestron Desk Touch for desk scheduling, Crestron Flex Pods, a scalable tabletop wireless microphone and speaker platform, and the Crestron Videobar 70, an all-in-one collaboration bar for Microsoft Teams® Rooms, Zoom Rooms®, and BYOD meeting spaces.

Key Points: 
  • With a complete range of hybrid meeting solutions across the enterprise, Crestron introduces Crestron Desk Q and Crestron Desk Touch for desk scheduling, Crestron Flex Pods , a scalable tabletop wireless microphone and speaker platform, and the Crestron Videobar 70 , an all-in-one collaboration bar for Microsoft Teams® Rooms, Zoom Rooms®, and BYOD meeting spaces.
  • Crestron provides enterprises with the tools to enable effective audio and video collaboration in every space, utilizing a broad product catalog and powerful management tools.
  • Crestron Desk Q and Crestron Desk Touch are new additions to the existing Crestron line of scheduling solutions.
  • Every hybrid meeting space has the same fundamental needs – high-quality audio and video and an easy-to-use meeting interface.

Karbone Inc. Launches the Karbone Data Hub, a New Renewable Energy Analytics Platform

Retrieved on: 
Monday, January 30, 2023

NEW YORK, Jan. 30, 2023 /PRNewswire/ -- Karbone Inc., the award-winning financial services firm specializing in renewable energy and decarbonization, is launching the Karbone Data Hub, a global portal for instant access to real market data across energy and environmental markets.

Key Points: 
  • NEW YORK, Jan. 30, 2023 /PRNewswire/ -- Karbone Inc., the award-winning financial services firm specializing in renewable energy and decarbonization, is launching the Karbone Data Hub, a global portal for instant access to real market data across energy and environmental markets.
  • Instant access to real market data is critical in today's fragmented ESG market.
  • Subscribers can download data to plug into their models, or centralize and streamline their data interaction through the visual accessibility of the Hub.
  • With this platform, Karbone has upgraded its on-demand accessibility, building upon many years of data distribution and proprietary methodologies.

RemotePC Launches Revamped Version of RemotePC HelpDesk with Simplified UI, Enhanced Features, and Improved Performance

Retrieved on: 
Friday, December 2, 2022

With RemotePC HelpDesk, organizations are equipped to address customer support queries with a fast and easy to navigate remote support platform.

Key Points: 
  • With RemotePC HelpDesk, organizations are equipped to address customer support queries with a fast and easy to navigate remote support platform.
  • The service allows company administrators to perform functions that help to oversee and manage their HelpDesk account, including:
    Adding technicians to specific groups within their organization.
  • RemotePC HelpDesk can be integrated into four popular support platforms including Zendesk Support, Freshdesk Support, Freshservice Support, and JIRA Support.
  • The HelpDesk integration enables technicians to initiate remote support sessions and access your customers' computers from within these support platforms.

Workflow Labs Launches HelpDesk, an Innovative Software Solution Offering Speed, Reliability, and Efficiency to Amazon Workflow Management

Retrieved on: 
Thursday, October 20, 2022

Through its research, Workflow Labs discovered that 85% of product catalog tickets on Amazon consisted of 14 key tasks.

Key Points: 
  • Through its research, Workflow Labs discovered that 85% of product catalog tickets on Amazon consisted of 14 key tasks.
  • For those who manage eCommerce catalogs on Amazon, this means that a majority of their time is spent performing the same mundane tasks.
  • Workflow Labs is based out of Seattle, WA and was founded by Justin Leigh, who previously built and ran an Amazon agency for 14 years.
  • Workflow Labs, backed by a team with decades of experience in the Amazon retail space, is working to reshape the entire eCommerce experience.

EnigmaSoft Releases NEW SpyHunter Pro to Fight Malware, Enhance Privacy Protection, & Optimize PCs

Retrieved on: 
Wednesday, October 19, 2022

SpyHunter Pro is a powerful Windows anti-malware application that combines SpyHunter's highly effective system guards to help block malware before they cause damage, plus anti-malware detection and removal algorithms, along with new premium features, including functionality purposely designed to enhance privacy protection and optimize computers.

Key Points: 
  • SpyHunter Pro is a powerful Windows anti-malware application that combines SpyHunter's highly effective system guards to help block malware before they cause damage, plus anti-malware detection and removal algorithms, along with new premium features, including functionality purposely designed to enhance privacy protection and optimize computers.
  • SpyHunter Pro combines anti-malware detection & blocking along with new functionality to enhance privacy protection.
  • SpyHunter Pro also offers scans designed to detect potentially unneeded large and/or duplicate content that users can delete to optimize disk space.
  • Subscribers can choose between SpyHunter Basic and SpyHunter Pro based on their cybersecurity needs.

EnigmaSoft Releases NEW SpyHunter Pro to Fight Malware, Enhance Privacy Protection, & Optimize PCs

Retrieved on: 
Wednesday, October 19, 2022

SpyHunter Pro is a powerful Windows anti-malware application that combines SpyHunter's highly effective system guards to help block malware before they cause damage, plus anti-malware detection and removal algorithms, along with new premium features, including functionality purposely designed to enhance privacy protection and optimize computers.

Key Points: 
  • SpyHunter Pro is a powerful Windows anti-malware application that combines SpyHunter's highly effective system guards to help block malware before they cause damage, plus anti-malware detection and removal algorithms, along with new premium features, including functionality purposely designed to enhance privacy protection and optimize computers.
  • SpyHunter Pro extends upon traditional anti-malware scanning and includes new system scans that are designed to locate potentially compromising and/or unnecessary data to enable users to delete detected objects to enhance their personal privacy protection and free up disk space.
  • SpyHunter Pro also offers scans designed to detect potentially unneeded large and/or duplicate content that users can delete to optimize disk space.
  • Subscribers can choose between SpyHunter Basic and SpyHunter Pro based on their cybersecurity needs.