Telecommunications systems

Mavenir Enables Faster 5G Service Creation with its BSS Digital Enablement Platform

Retrieved on: 
Wednesday, July 21, 2021

Mavenir, the Network Software Provider building the future of networks with cloud-native software that runs on any cloud infrastructure and transforms the way the world connects, today announced its Business Support System (BSS) solution called Mavenir Digital Enablement (MDE) platform.

Key Points: 
  • Mavenir, the Network Software Provider building the future of networks with cloud-native software that runs on any cloud infrastructure and transforms the way the world connects, today announced its Business Support System (BSS) solution called Mavenir Digital Enablement (MDE) platform.
  • The MDE Platform enables Communications Service Providers (CSPs) to quickly and easily build new digital offerings through a simplified graphical service experience creator.
  • MDE can be deployed either as a standalone BSS or as an overlay on the CSPs legacy BSS.
  • Mavenirs unique technology enables a composable BSS architecture so CSPs can design their own BSS solution by assembling the right mix of microservices from the MDE library.

Vexus Fiber Chooses Netcracker for Full-Stack BSS/OSS to Create Foundation for Future Growth

Retrieved on: 
Tuesday, July 13, 2021

Vexus Fiber is a leading provider of high-speed fiber Internet, IP television and digital phone services for customers throughout Texas and southeastern Louisiana.

Key Points: 
  • Vexus Fiber is a leading provider of high-speed fiber Internet, IP television and digital phone services for customers throughout Texas and southeastern Louisiana.
  • The multiyear agreement demonstrates the strategic partnership and alignment between Vexus Fibers business vision and Netcrackers technology roadmap.
  • By leveraging Netcracker Digital BSS and Digital OSS , Vexus Fiber will be able to consolidate and centralize billing operations, enhance customer service and streamline the provisioning process.
  • The service provider will also simplify its billing and operations to create a strong foundation for long-term growth.

Radial and Dormify Partner to Deliver Fashionable College Décor from Click to Dorm with Ease

Retrieved on: 
Tuesday, June 29, 2021

To build out their company vision of developing a larger clientele across the U.S., Dormify selected Radial to handle fulfillment operations from its Richwood, Kentucky fulfillment center.

Key Points: 
  • To build out their company vision of developing a larger clientele across the U.S., Dormify selected Radial to handle fulfillment operations from its Richwood, Kentucky fulfillment center.
  • Premier brands around the world confidently partner with Radial to deliver their brand promises, anticipate and respond to industry disruption, and compete in a rapidly evolving market.
  • With our personal customer care services and intelligent payment and fraud solutions, brands confidently deliver high-value customer experiences required today.
  • Dormify.com is a college lifestyle and home dcor destination that simplifies the shopping experience for college students, teens and post-grads.

RtBrick Simplifies OSS/BSS Integration for Network Disaggregation

Retrieved on: 
Tuesday, June 29, 2021

RtBrick has announced a new Management API for its disaggregated routing software that simplifies the integration with existing OSS and BSS systems.

Key Points: 
  • RtBrick has announced a new Management API for its disaggregated routing software that simplifies the integration with existing OSS and BSS systems.
  • Analysis Mason has recognized OSS and BSS integration as one of the major industry barriers to adopting network disaggregation, for example.
  • Network disaggregation is one of the most significant trends we are seeing in the telecoms industry right now, said Gorkem Yigit, Principal Analyst, at Analysis Mason.
  • The Management API will abstract everything a carrier needs to run their disaggregated IP network: software container lifecycles, network and service configuration, operational state, metrics, events and logs, said Hannes Gredler, founder and chief technology officer at RtBrick.

Netcracker Explores the 5G Future in Virtual Showcases at MWC21

Retrieved on: 
Wednesday, June 23, 2021

Netcracker Technology announced today that it will demonstrate its groundbreaking BSS/OSS and orchestration solutions for revolutionizing RAN and capitalizing on the potential of 5G at MWC21.

Key Points: 
  • Netcracker Technology announced today that it will demonstrate its groundbreaking BSS/OSS and orchestration solutions for revolutionizing RAN and capitalizing on the potential of 5G at MWC21.
  • Netcracker will employ completely virtual showcases to participate throughout the event at its Amazon Web Services (AWS) and NEC virtual booths.
  • Netcracker demonstrates how hosting its Digital Marketplace on AWS optimizes speed, TCO, innovation and performance for greater adaptability in the world of 5G.
  • Netcracker Technology, a wholly owned subsidiary of NEC Corporation, offers mission-critical digital transformation solutions to service providers around the globe.

Vocalcom consolidates its growth strategy by appointing a new Chief Technology Officer and a Chief Customer Operations Officer

Retrieved on: 
Tuesday, June 8, 2021

PARIS, June 8, 2021 /PRNewswire/ -- Vocalcom , a global cloud contact center and customer experience management solution supplier, is strengthening its Executive Committee, announcing the appointment of Serge Adda as Chief Technology Officer (CTO) and Chantal Teixeira as Chief Customer Operations Officer (CCO).

Key Points: 
  • PARIS, June 8, 2021 /PRNewswire/ -- Vocalcom , a global cloud contact center and customer experience management solution supplier, is strengthening its Executive Committee, announcing the appointment of Serge Adda as Chief Technology Officer (CTO) and Chantal Teixeira as Chief Customer Operations Officer (CCO).
  • Chantal has over 20 years of experience in B2B and B2C customer service and operations management.
  • Her mission will be to overhaul the Vocalcom service offer and transform customer operations internationally.
  • Chantal was especially awarded the third prize in the 2015 Customer Director Awards by the French Customer Relations Association (AFRC).

Embratel Selects Netcracker Digital BSS to Launch New B2B Services and Deliver a Richer Customer Experience

Retrieved on: 
Tuesday, June 8, 2021

Netcracker Technology announced today that Embratel, part of Claro (Amrica Mvil), has selected the cloud-native Netcracker Digital BSS for its regional B2B transformation program to deliver a better customer experience and new enterprise services.

Key Points: 
  • Netcracker Technology announced today that Embratel, part of Claro (Amrica Mvil), has selected the cloud-native Netcracker Digital BSS for its regional B2B transformation program to deliver a better customer experience and new enterprise services.
  • Embratel will use Configure Price Quote (CPQ), Product Catalog and other Netcracker Digital BSS products to support this initiative.
  • In addition, Netcracker will provide Embratel with consulting and professional services to optimize implementation and provide Agile delivery of the Netcracker Digital BSS products.
  • In an increasingly competitive market, being quick to deliver new digital services and providing an exceptional customer experience are absolutely critical for success, said Jos Formoso, CEO of Embratel.

Vocalcom consolidates its growth strategy by appointing a new Chief Technology Officer and a Chief Customer Operations Officer

Retrieved on: 
Tuesday, June 8, 2021

PARIS, June 8, 2021 /PRNewswire/ -- Vocalcom , a global cloud contact center and customer experience management solution supplier, is strengthening its Executive Committee, announcing the appointment of Serge Adda as Chief Technology Officer (CTO) and Chantal Teixeira as Chief Customer Operations Officer (CCO).

Key Points: 
  • PARIS, June 8, 2021 /PRNewswire/ -- Vocalcom , a global cloud contact center and customer experience management solution supplier, is strengthening its Executive Committee, announcing the appointment of Serge Adda as Chief Technology Officer (CTO) and Chantal Teixeira as Chief Customer Operations Officer (CCO).
  • Chantal has over 20 years of experience in B2B and B2C customer service and operations management.
  • Her mission will be to overhaul the Vocalcom service offer and transform customer operations internationally.
  • Chantal was especially awarded the third prize in the 2015 Customer Director Awards by the French Customer Relations Association (AFRC).

Smart Communications Recognized as Overall Leader in Customer Communications Management by Aspire

Retrieved on: 
Wednesday, May 26, 2021

In addition to being named an overall Leader in Customer Communications Management, the company was also positioned as a Leader in Communication Composition, Business Automation categories, and Omni-Channel Orchestration.

Key Points: 
  • In addition to being named an overall Leader in Customer Communications Management, the company was also positioned as a Leader in Communication Composition, Business Automation categories, and Omni-Channel Orchestration.
  • Smart Communications Overall Leader position and outstanding strategy score was determined by Aspires analysis of the companys solution strengths, vision and global reach.
  • Smart Communications has secured its place as an overall leader in the 2021 CCM Leaderboard thanks to its ability to deliver a modern and mature cloud-native customer communications management solution that improves customer experience for enterprises.
  • Aspire Customer Communications Services is a boutique consulting firm specializing in the Customer Communications Management (CCM) and Digital Customer Experience (DCX) industries.

Global Next Generation Network OSS and BSS Markets 2021-2026: 5G Networks and IoT Systems Integration Substantial NGN OSS/BSS Market Drivers

Retrieved on: 
Friday, May 21, 2021

CSPs will also require Next-Gen OSS BSS for support of massive IoT systems enabled by 5G.\nInternet of Things (IoT): Presenting many issues and opportunities, IoT will require operational support for intermediation between networks and systems.

Key Points: 
  • CSPs will also require Next-Gen OSS BSS for support of massive IoT systems enabled by 5G.\nInternet of Things (IoT): Presenting many issues and opportunities, IoT will require operational support for intermediation between networks and systems.
  • In addition, IoT Billing and Settlement represents a significant near-term growth area for the Next Generation OSS BSS market.
  • New business models will emerge for VR and other next-gen apps that will require Next Generation Network OSS BSS support.
  • For example, CSPs will need to support virtual identity as well as bridge the virtual and real worlds with Mixed Reality offerings.