BlackBerry PlayBook

Operata Launches AI-powered CX Observability Copilots Fueled by a Trillion Contact Center Data Points

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Monday, November 27, 2023
Telecommunications, Software, Networks, Internet, Artificial Intelligence, Technology, VoIP, Mobile, Wireless, Cloud, BlackBerry PlayBook, Harmony, LLM, WFM, Service quality, Investment, KPI-driven code analysis, Amazon Web Services, Customer experience, Heart, Intelligence, CX, First officer (aviation), Service, CCAA, Data lake, Noise, AWS, WFO, Satellite navigation device, Copper, Retail, Medical device, Bridge

Tenor AI is fueled by Operata’s fast-growing trove of data, built on more than 270 million customer interactions, 650 million agent minutes, and 1 trillion data points.

Key Points: 
  • Tenor AI is fueled by Operata’s fast-growing trove of data, built on more than 270 million customer interactions, 650 million agent minutes, and 1 trillion data points.
  • A natural language CX Copilot to interact with CX Observability data and surface unique data correlations.
  • Operata surfaces insights and delivers guidance for improving CX by drawing correlations across historically siloed technical, operations, and experience data.
  • Open-ended natural language interaction fueled by Large Language Models (LLMs) and harmonized Operata data to answer specific, detailed, and complex questions about contact center performance.

Mythics, LLC. Recognized as Oracle Linux Partner of the Year for 2023

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Thursday, November 9, 2023
Linux, Oracle Linux, OPN, Virtualization, HA, The Mythical Man-Month, Software, Digital transformation, Senior, Public sector, Ansible, Oracle, BlackBerry PlayBook, Asset management, Sales

VIRGINIA BEACH, Va., Nov. 9, 2023 /PRNewswire/ -- Mythics, LLC has been named the 2023 Oracle Linux and Virtualization North America Partner of the Year.

Key Points: 
  • VIRGINIA BEACH, Va., Nov. 9, 2023 /PRNewswire/ -- Mythics, LLC has been named the 2023 Oracle Linux and Virtualization North America Partner of the Year.
  • This recognition was apart of the annual Oracle Linux Partner Summit for North America, which aims to acknowledge and honor partners for continued efforts to solve customer's business challenges.
  • Mythics, LLC has been named the 2023 Oracle Linux and Virtualization North America Partner of the Year.
  • "We are thrilled to be recognized as the 2023 Oracle Linux and Virtualization North America Partner of the Year," said Sloan Frey, Senior Vice President of Sales for Mythics.

Alteryx Announces Third Quarter 2023 Financial Results

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Monday, November 6, 2023
Cloud, Ratio, Looker Studio, AYX, Alteryx, ARR, Bank, NYSE, Health, BlackBerry PlayBook, Legislation, Fortune Global 500, Workforce, GAAP, Acquisition, Google Cloud, Exercise, Merchant services, Bank statement, Senior, Nature, Growth, Balance sheet, Marketing, Partnership, Table, Investment, Oracle, IBM, Video game, Online shopping, Medical device, Arms industry, Life insurance, Insurance, Genpact

IRVINE, Calif., Nov. 6, 2023 /PRNewswire/ -- Alteryx, Inc. (NYSE: AYX), the Analytics Automation company, today announced financial results for its third quarter ended September 30, 2023.

Key Points: 
  • IRVINE, Calif., Nov. 6, 2023 /PRNewswire/ -- Alteryx, Inc. (NYSE: AYX), the Analytics Automation company, today announced financial results for its third quarter ended September 30, 2023.
  • The actual amount of these expenses during 2023 will have a significant impact on our future GAAP financial results.
  • Alteryx will host a conference call today at 5:00 p.m. Eastern Time to discuss the company's financial results and financial guidance.
  • We believe these non-GAAP financial measures provide investors with useful supplemental information about the financial performance of our business, enable comparison of financial results between periods where certain items may vary independent of business performance, and enable comparison of our financial results with other public companies, many of which present similar non-GAAP financial measures.

Dialpad Introduces Custom Ai Playbooks, Transforming the Sales and Customer Service Experience with Instant Insights

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Tuesday, October 24, 2023
Professional Services, Data Management, Data Analytics, Apps, Applications, Technology, Software, Artificial Intelligence, Cloud, KPI-driven code analysis, ARR, BlackBerry PlayBook, Playbook, Organization, LLM Communications, Research, ASR, Growth, NLP, Blog, Sales, Customer service, Dialling (telephony), Ai, AI

The release of Custom Ai Playbooks is part of Dialpad’s 12 months of Ai initiative, the company’s monthly series of Ai-powered product launches.

Key Points: 
  • The release of Custom Ai Playbooks is part of Dialpad’s 12 months of Ai initiative, the company’s monthly series of Ai-powered product launches.
  • Custom Ai Playbooks support revenue growth by providing a clear framework and real-time guidance to follow during sales and customer service calls.
  • “Custom Ai Playbooks for industry-specific LLMs is the future of tangible Ai,” said Dan O’Connell, Chief Ai & Strategy Officer at Dialpad.
  • Custom Ai Playbooks is Dialpad’s seventh Ai product that is part of Dialpad's 12 Months of Ai product series.

Perry Weather, Playbooks for Golf announce new weather data integration partnership

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Wednesday, October 25, 2023
Golf, GDD, Weather, PGA, Humidity, BlackBerry PlayBook, Royal Oaks Country Club, Maintenance, Partnership, Forecasting, Satellite navigation device, Sports equipment, DALLAS

DALLAS, Oct. 25, 2023 /PRNewswire-PRWeb/ -- Perry Weather, a leading weather forecasting and operations technology platform in the golf industry and the official weather platform of the PGA of America, announced Tuesday a partnership with Playbooks for Golf, a premier golf course management software for course superintendents.

Key Points: 
  • DALLAS, Oct. 25, 2023 /PRNewswire-PRWeb/ -- Perry Weather , a leading weather forecasting and operations technology platform in the golf industry and the official weather platform of the PGA of America , announced Tuesday a partnership with Playbooks for Golf , a premier golf course management software for course superintendents.
  • "We are excited to continue our mission to provide the golf industry with leading weather data insights through this partnership," said Perry Weather CEO Colin Perry.
  • With the integration of Perry Weather into Playbooks for Golf , golf courses subscribing to Perry Weather services can now seamlessly incorporate historical weather data and rainfall reports into their course records.
  • "We are excited to continue our mission to provide the golf industry with leading weather data insights through our partnership with Playbooks for Golf," said Colin Perry, CEO and founder of Perry Weather.

Alteryx Launches New Alteryx AiDIN Innovations to Fuel Enterprise-wide Adoption of Generative AI

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Thursday, October 5, 2023
Cloud, RSM US, NYSE, BlackBerry PlayBook, Outline, AI, Organization, LLM Communications, AYX, Environment, Annual report, LLM, Security (finance), Medical device, Retail, Alteryx

IRVINE, Calif., Oct. 5, 2023 /PRNewswire/ -- Alteryx, Inc. (NYSE: AYX), the Analytics Cloud Platform company, today announced new Alteryx AiDIN innovations, including AI Studio, one of the industry's first deployment-agnostic interfaces that is purpose-built for no-code users to leverage generative AI. Nearly 90 percent of companies currently using generative AI reported seeing benefits from the technology, and the new Alteryx AiDIN innovations are designed to help organizations incorporate custom business data into LLMs in a governed manner to drive operational agility and deliver competitive advantage.

Key Points: 
  • "We're excited to work with a trusted vendor like Alteryx and use Alteryx AiDIN to develop new solutions that will help our clients quickly identify new opportunities for digital innovation as they navigate changing markets."
  • Alteryx AI Studio seamlessly integrates with Alteryx Designer so customers can easily consume their models through existing workflows and construct applications with a conversational interface.
  • Alteryx AiDIN continues to unlock innovation with the newest upcoming Auto Insights feature, Playbooks.
  • The development, release, and timing of any features or functionality described for Alteryx's products remains at the sole discretion of Alteryx.

VMware Advances Autonomous Workspaces with AI-Powered Integrations

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Tuesday, August 22, 2023
Apps, Applications, Mobile, Wireless, Technology, Security, Telecommunications, Software, Networks, Internet, Data Management, Artificial Intelligence, Cloud, Intelligence, VPRO, Workforce, VMware, Software as a service, Partnership, Boeing, Insight, UEM, Microsoft, VDI, Information technology, Organization, Amazon, VMware Horizon, Intel vPro, Data as a service, Machine learning, Algorithm, Volume, Intel, BlackBerry PlayBook, DEX, Research-Technology Management, Horizon, ITSM, Workspace, Automation, Satellite navigation device, Online shopping, Risk management, Mobile phone, Citrix Systems

Today, VMware announces modern AI integrations to the Anywhere Workspace platform, part of the VMware Cross-Cloud services portfolio, that automatically optimize employee experience, drive new vulnerability management use cases, and simplify application lifecycle management.

Key Points: 
  • Today, VMware announces modern AI integrations to the Anywhere Workspace platform, part of the VMware Cross-Cloud services portfolio, that automatically optimize employee experience, drive new vulnerability management use cases, and simplify application lifecycle management.
  • These updates broaden access to data, help strengthen VMware Insights, and allow for remediation of more issues.
  • VMware will now enable delivery of new app performance scores, in addition to existing mobile device, desktop, and virtual environment experience scores.
  • VMware is committed to innovating together with our technology partners to provide customers with more secure and seamless hybrid experiences.

Genedata Selector 9.0 Automates Critical Quality Attribute Assessment of Cell and Gene Therapy Products

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Thursday, August 3, 2023
GMP, Metadata, CGT, NGS, Findability, Organization, Patient, GxP, Interoperability, BlackBerry PlayBook, Environment, Safety, FAIR, Automation, Fine chemical, Mobile phone

BASEL, Switzerland, Aug. 3, 2023 /PRNewswire-PRWeb/ -- Genedata, the leading provider of enterprise software solutions for biopharmaceutical R&D, today announced a new release of Genedata Selector®, the collaborative end-to-end solution that provides quality control automation support to companies striving to make safe and efficacious cell and gene therapies more accessible to patients worldwide.

Key Points: 
  • Genedata Selector is an enterprise platform that automates the identification and monitoring of critical quality attributes during cell and gene therapy development and manufacturing.
  • This enables users to benefit from best practices for developing innovative cell and gene therapy products.
  • Additionally, Genedata Selector is validation-ready for deployment in GxP environments, and if required, Genedata can also provide computer system validation support.
  • "With Genedata Selector 9, we have made another major step forward in our goal to enable innovative biopharmaceutical R&D organizations to decrease the time-to-market of life-changing cell and gene therapy products.

MasterClass Expands Learning & Development Enterprise Platform MasterClass at Work; Names First Chief Business Officer

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Tuesday, June 20, 2023
JPMorgan Chase, Learning, Software as a service, MasterClass, LMS, Don Shipley (Navy SEAL), Life, Investment, Radical, Culture, Feedback, Workplace, DreamWorks Animation, Radical Candor, Work, Smith, Lead, Microsoft, Capital One, Organization, Starbucks, Outline, Fortune 500, CBO, SAN, Humour, PayPal, L&D, BlackBerry PlayBook, Degreed, Path, ROI, Seal, Behavior, Entertainment, Management, Block

SAN FRANCISCO, June 20, 2023 /PRNewswire/ -- MasterClass, the streaming platform where anyone can learn from the world's best, today announced the expansion of MasterClass at Work, its L&D enterprise offering, which provides companies with the most engaging learning and development materials through content taught by the world's best in their fields. The expansion includes the L&D platform's LMS integrations and new enterprise-exclusive content, Skill Builder and Paths, that addresses the needs of today's leaders through active learning. The company also named its first Chief Business Officer, Nathan Smith, who will report into CEO David Rogier and oversee MasterClass at Work's operations and the MasterClass L&D offering. Smith brings over 20 years of experience building international SaaS businesses in the data analytics space by designing and delivering high performing ROI solutions for many of the world's largest businesses. 

Key Points: 
  • The company also named its first Chief Business Officer, Nathan Smith, who will report into CEO David Rogier and oversee MasterClass at Work's operations and the MasterClass L&D offering.
  • MasterClass at Work focuses on developing durable skills in employees of all levels through emotion-based learning, designed to maximize knowledge retention, entertain and inspire.
  • The bite-sized content, immersive learning experience and employee engagement tracking allow businesses to match leadership lessons to their business needs.
  • MasterClass at Work has also integrated with learning management systems and learning experience platforms including Degreed, which is MasterClass' first integration with a learning experience platform.

Bardeen.ai Announces the Launch of its Revolutionary AI Automation Platform

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Thursday, April 27, 2023
Workflow, Workplace, Airtable, The Magic Box, ChatGPT, Quality of life, Web browser, OCR, SAN, Series, BlackBerry PlayBook, AI, Google Sheets, Magic Box, Trello, Bardeen, Social media, Automation, Software, Mobile phone, Online shopping, Sales

SAN FRANCISCO, April 27, 2023 (GLOBE NEWSWIRE) -- Bardeen.ai , the workplace AI automation company, today announced the launch of its AI-driven, no-code automation platform that enables users to automate complex tasks with ease, freeing up valuable time and resources.

Key Points: 
  • SAN FRANCISCO, April 27, 2023 (GLOBE NEWSWIRE) -- Bardeen.ai , the workplace AI automation company, today announced the launch of its AI-driven, no-code automation platform that enables users to automate complex tasks with ease, freeing up valuable time and resources.
  • Bardeen's interface allows users to create and manage their automation workflows entirely within their web browser.
  • Additionally, the platform gives users the flexibility to choose whether they want their automations to run locally or in the cloud.
  • While many automation tools are designed for use within the enterprise setting, Bardeen is aimed at individuals and small teams who want to get started with automation.