Dialpad and T-Mobile Elevate Business Communications with Launch of Ai Recaps and Partnership Extension
Starting today, Dialpad and Dialpad from T-Mobile business customers using Dialpad get new AI-enabled features, including Ai Recaps — delivered with 100% uptime service level agreements (SLAs) — on America’s most awarded 5G network .
- Starting today, Dialpad and Dialpad from T-Mobile business customers using Dialpad get new AI-enabled features, including Ai Recaps — delivered with 100% uptime service level agreements (SLAs) — on America’s most awarded 5G network .
- Ai Recaps is developed on Dialpad's proprietary DialpadGPT — a large language model (LLM) specifically designed for business conversations.
- Since Dialpad launched its Early Adopter Program (EAP) for Ai Recaps earlier this year, the company has generated Ai Recaps for over 50 million calls and meetings.
- Dedicating $50M to Dialpad Ai Labs and the launch of new features, Dialpad has upgraded and released products such as Ai CSAT , Ai Scorecards , Ai Playbooks , Ai Coaching Hub and PII Redaction to further provide real-time support for sales, customer service, and team collaboration.