Standout Leader in Vendor Satisfaction, isolved Begins Its 2023 Customer Roadshow Series with More Than 60 Stops Planned Nationwide
CHARLOTTE, N.C., Feb. 7, 2023 /PRNewswire/ -- In a year marked with continuing mass turnover (49 percent of full-time employees say they'll explore their options this year) and ever-increasing compliance challenges, human resource (HR) professionals want more from the human capital management (HCM) system they use, and the experience they get from their HCM vendor. According to Sapient Insights Group's 25th Annual HR Systems Survey, there is a 10 percent year-over-year decline in average vendor satisfaction scores from respondents. In the same report, isolved secured the highest scores in both user experience and vendor satisfaction across all vendors represented. As part of its award-winning customer experience, isolved begins its Customer Roadshow series today with over 60 stops planned either directly or alongside isolved's administrative services organization (ASO), insurance broker and professional employer organization (PEO) partners.
- In the same report, isolved secured the highest scores in both user experience and vendor satisfaction across all vendors represented.
- As part of its award-winning customer experience, isolved begins its Customer Roadshow series today with over 60 stops planned either directly or alongside isolved's administrative services organization (ASO), insurance broker and professional employer organization (PEO) partners.
- At each of the over 60 planned Roadshows, attendees will have direct access to isolved personnel including support staff, customer success managers, account managers, marketing, product and even executive leadership.
- isolved encourages customers to bring their questions, because customer success and direct account managers are on-site to chat.