Service management

Securonix Appoints Nayaki Nayyar to Chief Executive Officer

Retrieved on: 
Monday, December 5, 2022
Data Management, Security, Technology, Other Technology, Software, Networks, Internet, SOAR, Mechanical engineering, Executive, TD, Software, Proposition, Computer science, Data science, Noise, Vista Equity Partners, Neuron, Snowflake, Gartner, Security information and event management, Stanford University, Service management, GTM, University, Artificial intelligence, Senior, Growth, BMC Software, AWS, SAP, Organization, Management, Risk management, SIEM, Ivanti, Automation, Computer security

Securonix, Inc. , a leader in Next-Gen SIEM, UEBA and SOAR, today announced the appointment of Nayaki Nayyar to Chief Executive Officer and member of its Board of Directors, effective immediately.

Key Points: 
  • Securonix, Inc. , a leader in Next-Gen SIEM, UEBA and SOAR, today announced the appointment of Nayaki Nayyar to Chief Executive Officer and member of its Board of Directors, effective immediately.
  • Sachin Nayyar (not related), Founder and former Chief Executive Officer has transitioned to the role of Executive Chairman of the Board of Directors.
  • I am super proud to join Securonix, an exceptionally innovative pioneer that has redefined the SIEM market, has been named a leader in SIEM by Gartner four years in a row and set the standard for cloud-native security analytics and operations, said Nayaki Nayyar, Chief Executive Officer, Securonix.
  • On behalf of the Board of Directors, I am delighted to welcome Nayaki to the Securonix team, said Sachin Nayyar, Executive Chairman, Securonix.

KPI Metrics and ITSM Policy Silver Edition 2022: Three Tier Environment and Specific SLAs Metrics That are Both Internally and Externally Focused

Retrieved on: 
Monday, November 28, 2022
World Class, KPI, Organization, Service, Internet, Policy, Quality control, Information technology, CIOS, KPI-driven code analysis, SLA, Smartphone, Silver, Service management, Bank account, Cost, Behavior, PDF, Performance indicator, Blockchain, CSF, Customer service, Risk management

DUBLIN, Nov. 28, 2022 /PRNewswire/ -- The "KPI Metrics and ITSM Policy - Silver Edition, 2022" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • DUBLIN, Nov. 28, 2022 /PRNewswire/ -- The "KPI Metrics and ITSM Policy - Silver Edition, 2022" report has been added to ResearchAndMarkets.com's offering.
  • This Key Performance Indicators (KPI) Metrics Service Management Report - Silver Edition includes:
    KPI Metrics for the Internet, Information Technology, and Service Management (PDF)
    Service Level Agreement Policy Template (Word/PDF) defines a three tier environment and specific SLAs metrics that are both internally and externally focused.
  • Included in the KPI Metrics HandiGuide are proven KPI metrics which dozens of "World Class" enterprises have found create environments that are driven to succeed.
  • KPI Metrics for the Internet, IT, and Service Management
    The HandiGuide provides detail examples and suggested metrics.

2022 Silver Edition KPI Metrics and ITSM Policy Report - ResearchAndMarkets.com

Retrieved on: 
Wednesday, November 23, 2022
Professional Services, Consulting, Service, Information technology, Behavior, Performance indicator, PDF, CIOS, Cost, Organization, Service management, KPI, World Class, Blockchain, Smartphone, Bank account, Quality control, Silver, Internet, KPI-driven code analysis, CSF, SLA, Policy, Customer service, Risk management

The "KPI Metrics and ITSM Policy - Silver Edition, 2022" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "KPI Metrics and ITSM Policy - Silver Edition, 2022" report has been added to ResearchAndMarkets.com's offering.
  • This Key Performance Indicators (KPI) Metrics Service Management Report - Silver Edition includes:
    KPI Metrics for the Internet, Information Technology, and Service Management (PDF)
    Service Level Agreement Policy Template (Word/PDF) defines a three tier environment and specific SLAs metrics that are both internally and externally focused.
  • Included in the KPI Metrics HandiGuide are proven KPI metrics which dozens of "World Class" enterprises have found create environments that are driven to succeed.
  • KPI Metrics for the Internet, IT, and Service Management
    The HandiGuide provides detail examples and suggested metrics.

TeamDynamix recognized as an ‘Honorable Mention’ in 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM)

Retrieved on: 
Thursday, November 17, 2022
Data Management, Professional Services, Technology, Software, Human Resources, Automation, AD, Workflow, Gartner, Magic Quadrant, SOFTWARE, Project portfolio management, Service management, Multimedia, Service, ITIL, Research, Managed services, MAGIC, Life, Philosophy, Organization, ESM, Improper integral, ITSM, PPM, Publication, Sales, Risk management, TeamDynamix

TeamDynamix, a leading provider of work management and enterprise integration & automation (iPaaS) solutions, was listed as one of the Honorable Mentions in the 2022 Gartner Magic Quadrant for IT Service Management (ITSM) Platforms.

Key Points: 
  • TeamDynamix, a leading provider of work management and enterprise integration & automation (iPaaS) solutions, was listed as one of the Honorable Mentions in the 2022 Gartner Magic Quadrant for IT Service Management (ITSM) Platforms.
  • TeamDynamix is disrupting the enterprise ITSM market by offering an enterprise level solution at a mid-market total cost of ownership.
  • The solution offers full life-cycle IT Service Management with support for ITIL along with integrated Project Portfolio Management on a single no-code platform.
  • We are honored to receive recognition as an Honorable Mention by Gartner in the most recent Magic Quadrant for ITSM, says Andrew Graf, chief product officer for TeamDynamix.

ServiceNow Named a Leader in the 2022 Gartner® Magic Quadrant™ for IT Service Management Platforms for Ninth Consecutive Year

Retrieved on: 
Tuesday, November 8, 2022
Software, Networks, Internet, Data Management, Technology, Apps, Applications, Mobile, Wireless, Security, DevOps, Organization, Triage, Publication, NYSE, Developer, Business communications operations management, Humble Bundle, IT service management, SRES, ITSM, Service, Lingo (VoIP Service operator), Forrester, Managed services, NOW Platform DA and PAS, Use case, Magic Quadrant, Solution, Service management, Research, Critical, SVP, Completeness, Technology, Sales, 3D printing, Risk management, Software, ServiceNow, Gartner

ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, has been named a Leader in the 2022 Gartner Magic Quadrant for IT Service Management (ITSM) Platforms.

Key Points: 
  • ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, has been named a Leader in the 2022 Gartner Magic Quadrant for IT Service Management (ITSM) Platforms.
  • ServiceNow was recognized for its Ability to Execute and Completeness of Vision with its ITSM solution being evaluated, marking the ninth consecutive year that ServiceNow has been named a Leader by Gartner.
  • Additionally, ServiceNow scored highest in all three Use Cases within the 2022 Gartner Critical Capabilities for IT Service Management Platforms, which include Service Operations (3.73/5), Business Workflow Automation (3.81/5), and Service Desk (3.76/5).
  • This includes redefining Service Management as a more agile and automated service that empowers teams to operate at DevOps speed.

Metrics, Outsourcing, and Service Level Bundle 2022: 540 Defined Metrics, With Samples, Graphics & More

Retrieved on: 
Wednesday, November 2, 2022
Service management, WORD, Contract, Information technology, SLA, Metric, Service level, PDF, Job description, Microsoft, Kathlene Contres, Internet, Fine chemical, Typesetting, Architecture

DUBLIN, Nov. 2, 2022 /PRNewswire/ --The "Metrics, Outsourcing, and Service Level Bundle" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • DUBLIN, Nov. 2, 2022 /PRNewswire/ --The "Metrics, Outsourcing, and Service Level Bundle" report has been added to ResearchAndMarkets.com's offering.
  • Metrics for the Internet, Information Technology, and Service Management is over 300 pages, defines 540 objective metrics, and contains 83 Metric reports that show over 220 objective metrics.
  • Service Level Agreement Policy Template (Word/PDF) defines a three-tier environment and specific SLAs metrics that are both internally and externally focused.
  • KPI Metrics, Service Level Agreement (SLA) and Outsourcing Job Description Bundle includes full job descriptions in WORD and PDF formats.

Metrics, Outsourcing, and Service Level Bundle - ResearchAndMarkets.com

Retrieved on: 
Friday, October 21, 2022
Professional Services, Technology, Other Technology, Human Resources, Internet, Outsourcing Business, Adobe, Service level, WORD, SLA, Kathlene Contres, Service management, Metric, Microsoft, Information technology, Contract, Internet, Job description, PDF, Typesetting, Architecture

The "Metrics, Outsourcing, and Service Level Bundle" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Metrics, Outsourcing, and Service Level Bundle" report has been added to ResearchAndMarkets.com's offering.
  • Metrics for the Internet, Information Technology, and Service Management is over 300 pages, defines 540 objective metrics, and contains 83 Metric reports that show over 220 objective metrics.
  • Service Level Agreement Policy Template (Word/PDF) defines a three-tier environment and specific SLAs metrics that are both internally and externally focused.
  • KPI Metrics, Service Level Agreement (SLA) and Outsourcing Job Description Bundle includes full job descriptions in WORD and PDF formats.

4me® Removes the Barriers Between Service Management and Software Development

Retrieved on: 
Tuesday, October 11, 2022
ITSM, SIAM, PALO, GLOBE, SCRUM, HR, Service management, 4ME, CEO, ESM, Facility

With everything available on one platform, 4me removes the barriers between Service Management and Software Developmentand streamlines an organization around end-to-end processes.

Key Points: 
  • With everything available on one platform, 4me removes the barriers between Service Management and Software Developmentand streamlines an organization around end-to-end processes.
  • 4me brings the users, the service desk, the service management teams, and all software development teams together on one platform.
  • "For a complete, agile, and collaborative service management platform like 4me, the integration of service management and agile software development is only logical.
  • More information about service management and agile software development in 4me can be found on the 4me website.

NEC Launches Open RAN cloud-native virtualized software suite to extend the NEC Open Networks best of breed ecosystem

Retrieved on: 
Thursday, September 29, 2022
TSE, Software, Safety, Efficiency, 3GPP, Telecommunication, Machine learning, Automation, Service management, Solution, RAN, Norgestrel, Ecosystem, Descriptive ethics, NEC, Rus, Third party, SMO, Network equipment

TOKYO, Sept 29, 2022 - (JCN Newswire) - NEC Corporation (TSE: 6701) introduces its open virtualized RAN software suite to the international market.

Key Points: 
  • TOKYO, Sept 29, 2022 - (JCN Newswire) - NEC Corporation (TSE: 6701) introduces its open virtualized RAN software suite to the international market.
  • NEC's vCU/vDU software suite leverages the company's long history of technological leadership and commitment to improving Open Radio Access Networks (RAN).
  • NEC Open Networks is an ecosystem that provides operators with choice in every category with best-of-breed solutions and services from both NEC and its partners in Open RAN radio units, software, open transport, converged packet core, automation, and orchestration.
  • NEC will continue integrating, commercializing, and deploying multiple ecosystem partners in this vRAN software suite to meet its customers' needs.

HDI’s Service Management World 2022 Announces Inspiring Keynote Presentations Targeted to Service Management Leaders

Retrieved on: 
Wednesday, September 21, 2022
Technology, Human Resources, Consulting, Other Technology, Telecommunications, Business, Professional Services, Training, Education, Omni, Giant, ServiceNow, Mount Holyoke College, PVI Virtual Media Services, HDI, Acceleration, Principal, Knowledge, Organization, Service, ITSM, Improper integral, Program, T-Mobile, Certification, Differentiation, Duke University, Service management, Leadership, Student, Methodology, Technology, Research, Culture, Giant Eagle, Union Home Mortgage, Norton Healthcare, Management, Industrial design, Risk management

HDI, the leading organization dedicated to elevating service and support across the enterprise, announces the keynote presentations for the 2022 Service Management World conference program.

Key Points: 
  • HDI, the leading organization dedicated to elevating service and support across the enterprise, announces the keynote presentations for the 2022 Service Management World conference program.
  • Service Management World focuses on the challenges and opportunities facing service management leaders today, said Tara Gibb, Senior Director, HDI.
  • Service Management World keynote presentations:
    Stephen Shapiro, Innovation Evangelist and Author will present Build a Better Box: Innovating to Differentiate and Stay Ahead of the Competition.
  • In addition, Service Management World will offer a keynote panel on The How of Enterprise Service Management.